3CX Pros and Cons

3CX Pros

Mojtaba Docharkhehsaz
CEO
This solution gives our customers mobility. They can use their phone system everywhere. The other key feature is the security.
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FrankVassios
President & Primary Consultant at Techception Inc
Mobility features and remote extensions work well.
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Bart Austin
Sr. IT Consultant at Carolina InfoTech
It is SIP compliant to multiple SIP phone vendors, though it is not locked into a proprietary vendor.
Easy management console access through web browsers with a good interface to Outlook and multiple CRM systems.
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3CX Cons

Mojtaba Docharkhehsaz
CEO
It could be better in terms of providing more options for call recording.
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FrankVassios
President & Primary Consultant at Techception Inc
The support team can appear to be condescending.
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Bart Austin
Sr. IT Consultant at Carolina InfoTech
It needs the option for the CS rep to stop recording when a credit card number is recited by the customer.
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