3CX Live Chat Stability
RK
Raman Kalia
Head CX at Tecrivuelt
I would say that 3CX is quite stable. I haven't experienced abrupt downtime in the system—not that I can recall. One of the reasons why put it on the cloud was to get out of the local management requirements.
View full review »The solution is stable.
View full review »SM
Seth Mitchell
Strategic Partner at East Kentucky Telecom Inc.
3CX Live Chat has been absolutely rock solid. We've had no issues at all.
View full review »Buyer's Guide
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S
SteveWalker
Owner at Cerberus IT Solutions
We have never had a problem with our 3CX platform. We have never had a problem with the deployment, integration, or functionality. Everything has worked very well.
View full review »ST
ShayneTurley
ICT Manager at a manufacturing company with 51-200 employees
I have not had issues with the stability of 3CX Live Chat. However, since we are relying on a third party for communication, for example, the internet service provider to supply the connection, I do find it difficult to try and convince end-users and management that if there is an issue that it might not be the application itself; it is most likely the internet connection. If you have line quality issues or network quality issues this could be the cause of the problem but when users have call drops or poor-quality calls they just see it as a holistic solution and say, "Oh, it's a bad system". There are a lot of factors to consider before discrediting the solution.
If there is no internet connection the solution will not work fully. For example, when you are dialing out your outbound and inbound calls will not function. However, certain features will still operate, for example, you can still chat and have internal network calls.
View full review »3CX has been really stable so far. Everything works fine, and I haven't had any issues.
View full review »CW
Chris Walters
VoIP Network Engineer at Infinet Solutions
I would say the solution is essentially as stable as the hardware it's running on. I have carried out 80 plus installs and usually it's network stability that's the issue, not 3CX. Even with that many systems, issues have been very rare.
View full review »MW
Michael Warmbier
Technology Consulting Services at a tech services company with 51-200 employees
The only time stability comes into question is when MINIMUM REQUIREMENTS are not met. There have been no issues with stability with the product itself when installed correctly.
View full review »DP
reviewer1711665
Senior manager at a retailer with 10,001+ employees
The solution is very stable.
Only one technician needs to maintain the field components, such as telephones and all, and one engineer who needs to deploy for maintenance of the head-end system.
The solution does have some stability issues. There can be issues with loading.
View full review »PD
pdonovan89107
CTO at a security firm
We have not encountered any stability issues; runs smooth on Win7 Pro 64bit i7 with 16GB RAM.
View full review »RF
Rafael Forcini
IT Coordinator at Zignet
We have not had any bugs or glitches, the solution is stable.
View full review »RK
Rahul KC
Associate Systems Engineer at a tech services company with 51-200 employees
The solution is highly reliable and stable.
I would rate 3CX Live Chat stability a nine out of ten.
View full review »It's very stable.
View full review »Extremely stable system! Occasionally a Service may hang up. However, our Multi tenant VoIP Infrastructure has been up and going three years with zero downtime.
View full review »JR
reviewer1086555
CIO at a transportation company with 201-500 employees
Live Chat works well. I haven't had any problems with the software.
View full review »Stability is no issue. If you run it on Windows, a regular reboot might be a good idea.
View full review »We have had no stability issues.
View full review »We've had no issues with stability.
View full review »II
Issa Ibrahim Taiwo
Avaya Support Engineer at Simba Group
FS
Fodé SANOGO
Assistant Network Administrator at satlx
3CX is a reliable solution.
View full review »So far, I haven’t run into any stability issues.
View full review »The system is rock solid.
View full review »The system has had no stability issues since we started using it.
View full review »UJ
reviewer1676250
Network Engineer
It's a reliable solution. When we deployed it in the cloud, either in their cloud or our own cloud platform, it was more reliable.
When it's deployed on-premises, it's somewhat reliable but may affect other factors.
View full review »We have used this system on Windows 7, Windows 2012 R2, and now on Linux Debian. This is a very stable software.
View full review »As a company that resells 3CX phone systems, the only issues we had with stability of the systems were with the hardware. When a customer provides us with old hardware to install the 3CX system on, issues sometimes occur which are solved with replacing the computer with a modern one.
View full review »Only on Windows, but since the release of 3CX on Linux, the move has been smooth and has been very stable.
View full review »Stability has not been an issue since our installation six years ago, and having done version updates from version 11 to the current version 15.5, we have not been down at all. The version updates have been seamless.
View full review »The stability had improved with v14 when compared to earlier versions.
View full review »Not at all, since day one, it has worked with flying colors, and even with operating system upgrades, we've never encountered any incompatibilities or issues whatsoever.
View full review »None, once the system was implemented the server and services were stable.
View full review »The product has been rock solid. We have not encountered any issues with stability or downtime.
View full review »MD
Mojtaba Docharkhehsaz
CEO
I would rate it 100 percent. It has very good stability.
View full review »I did not encounter any issues with stability.
TO
Toyin Ogunmefun
Technical Account Manager at a tech services company with 51-200 employees
Nope.
View full review »We've had no issues with stability.
View full review »It's stable.
View full review »It has been stable and we've not experienced any problems..
View full review »It's been a stable product.
View full review »We've had no issues with stability.
View full review »We've had no issues with stability.
View full review »We've had no issues with stability.
View full review »We've had no issues with stability.
View full review »We've had no issues with stability.
View full review »There have been no stability issues.
View full review »We've had no issues with stability.
View full review »Yes, we have had many problems with this product, but step-by-step, they fix them, because this is a new product.
View full review »Buyer's Guide
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