4me Reviews

Name: 4me
Brand: 4me
Rating: 4 (3 reviews)

Vendor: 4me

4.0 out of 5

3 reviews
100% willing to recommend

What is 4me?UNIXBusinessApplication
Price:

4me is the first enterprise service management application specifically built to support the Service Integration and Management (SIAM) approach. It allows the internal and external service providers of an enterprise to collaborate while 4me keeps track of the service levels. 4me also offers, by far, the fastest global response times and the most user-friendly interface.

Get the IT Service Management (ITSM) Buyer's Guide and find out what your peers are saying about 4me, ServiceNow, JIRA Service Management and more!

4me is the #20 ranked solution in top IT Service Management (ITSM) solutions. PeerSpot users give 4me an average rating of 8.0 out of 10. 4me is most commonly compared to ServiceNow: 4me vs ServiceNow. 4me is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 29% of all views.

Buyer's Guide

IT Service Management (ITSM)

April 2024

Get the category report

Helped 768,246 peers since 2012

Featured reviews

Anneri Van Der Merwe

4me Product Manager at Blue Turtle Technologies

Oct 3, 2023

4me is not limited to managing IT environments, it also serves as a comprehensive ESM platform. It can be utilized to handle a wide range of functions, including HR, logistics, and virtually any other service or process an organization needs to manage. It is a versatile solution that can adapt to…

Read full review

Edward Carbutt

Executive Director at Marval Software

Dec 12, 2023

We're implementation partners. We'll be implementing 4me for our customers who buy it. The users can use it for various things, obviously for ITSM, but also for enterprise service management, facilities, HR, supply chain, and many other organizational functions, not just IT The multi-tenancy…

Read full review

Will Sefara

Managing Director at Will Consulting

May 19, 2022

They can do more with their asset and configuration. It would be beneficial in the next release if they could make it more localized so that clients could brand it with their own colors. As things currently stand, you can only brand the service portal. It would be fantastic if they could revisit the option to customize or allow clients to localize and brand the back office forms or background forms. Currently, we can only brand the customer portal. We would like to be able to customize and brand the solution, or at least the majority of its features and dashboards, particularly those that will be used by a large number of people.

Read full review

4me market share

As of March 2024, the market share of 4me in the IT Service Management (ITSM) category stands at 1.3%, marking an increase of 43.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Service Management (ITSM)

Key learnings from peers

Valuable Features

"The multi-tenancy architecture, both in terms of functionality and reporting, is the best feature. It is a really well-thought, designed, and developed part of this product."
"It offers a comprehensive set of features without requiring additional payments for each feature."
"I like their request management as well as their project management."

Room for Improvement

"We're still biased towards our previous, more mature product. 4me still needs to reach that level of maturity."
"One area where I believe there's room for improvement in the 4me system is the absence of an asset discovery tool."
"We would like to be able to customize and brand the solution, or at least the majority of its features and dashboards, particularly those that will be used by a large number of people."

Pricing

"The licensing costs on the website are about $60 for pay-as-you-go. And then it decreases based on volume discounts or something."
"This pricing falls on the lower end of the spectrum, making it a cost-effective option."
"It is the most affordable because it is priced per month per user."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IT Service Management (ITSM) Buyer's Guide for additional reliable information.