We did it ourselves, but we had a review of the initial configurations and migration steps from A10 Professional Services, and that took about two hours. Our experience with them was quite good.

There is no help needed with the installation part since people can do it themselves. The solution gets deployed on a private cloud and on-premises.

A10 did not assist with our initial deployment, but I would tell everyone else to do that.

We do have an implementation process that people follow, but it is handled by another team.

We contracted with a partner for deployment which was completed in one day. 

I didn't have any complaints about the consultant from A10. It was a good experience.

A10's solution expert helped us configure the box.

A third-party called Value Point helped us with the deployment. I was not impressed with their skills. 

For the deployment, there were two or three people from my team, two or three people coming from Value Point, and two from A10.

We were pretty familiar with the product, so we did the deployment ourselves.

When we bought A10 and we moved to it, we did have the A10 consultants help us.

Our experience with them was excellent. They were eager to do it. At that time, A10 was pretty new over here. From the support to the administration, everybody was eager to help out, to get it deployed and be successful.

As far as how many people are usually required to maintain it, in this company it is just one technician for 100 people using the product. His role is probably considered a straight system admin. It would not be a senior tech or even someone dedicated to the product.