A10 Networks Thunder ADC Room for Improvement

Chris Cummings
Director of Information Technology at Klein Independent School District
I would like them to have a better UI (better universal design). Better never stops. View full review »
Shiven Singh
Network Manager at a university with 1,001-5,000 employees
They need to make the user interface (GUI) a bit more usable and intuitive. Some features can be a little difficult to find at times. Sometimes, the workflow in the GUI doesn't match the workflow of an actual workflow. E.g., if I want to create a load balancer application, sometimes you've got to do things a bit out of order in the GUI in order to make it work right. View full review »
Reviewer982346
Enterprise Security Manager at a mining and metals company with 5,001-10,000 employees
For us, it would be great if it supported SSL operations according to Active Directory users. For example, if we want to bypass one of the servers or a client's internet access for SSL interception, we have to do it according to the IP address. It would be better if we could do it according to the Active Directory username. A10 says they kind of support that but we haven't tested it. Another thing is SNI. A10 intercepts all the traffic according to the SNI, the server name indicator. It would be better if it intercepted traffic according to the IP addresses. A10 can only understand that a website is within the banking category or the website is in the social media category, according to the SNI. Without SNI, there is no way to understand it; there is no bypass operation. It would be better if worked without SNI as well. Also, the solution comes with web categories like banking and social media. There are suspicious URLs, malicious URLs, etc. It would be better if it had an application category as well. For example, it would be helpful if we had the chance to bypass all Office 365 applications: OneDrive, Skype, Outlook, etc. According to Microsoft, we need to bypass SSL for all Office 365 applications but we need to create custom categories and put all the Microsoft URLs in them and then we can bypass. It would be great if an application category could recognize Dropbox, for example. For now, we have to put the Dropbox URLs in one custom category and bypass them. Application categories could be very useful. View full review »
Find out what your peers are saying about A10 Networks, F5, Citrix and others in Application Delivery Controllers. Updated: November 2019.
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Amita Mahajan
Network Analyst at Alamo Colleges
The solution does logging, but the logging capacity is really small. Because we have a bunch of traffic here, we usually get a logging-side warning that "This many logs were lost because of the heavy traffic." If the logging was better, that would be very good. It has security features like DDoS and WAF, but they are not updated automatically. If any new vulnerability comes out, you are given an option to update that vulnerability in your system and the actual firewalls. Because, for ADC, this is just an added feature, it's not the main security solution right now. It's not the only security that any company would have. There is an opportunity to modify that and make it better. View full review »
Himanshu Rastogi
IT Head at Medi Assist
The ease of use could have been created better. Some of the UI features are very primitive. Sometimes, wrong entries will go in and stay. I gave this feedback to the team who sold it to me. Also, some things like the traffic flow management take a lot of time to learn to use. While we have mastered using the feature, it doesn't tell us where we are going wrong or if something is breaking. It will start failing if you have a containerized environment, which is why we have to start moving away from using the A10. If they could fix this, that would be good. It would be also be nice if someone could walk me through the solution’s Secure Service Mesh to optimize traffic within Kubernetes and containers, since I am not able to use A10 for rebalancing right now. While I do use the security features on the load balancing, I find them to be primitive. View full review »
reviewer1202652
IT Specialist at a university with 10,001+ employees
The user interface is what people complain about most of the time, particularly if they don't use it very often. Then they complain that it's a bit clunky. It works from an ADC point of view, but the interface is a bit clunky. View full review »
SeniorNe57cd
Senior Network Engineer at a recreational facilities and services company with 1,001-5,000 employees
It's not easy to use (mediocre at best). It's difficult for administrators to maneuver through the web user interface. It should be more intuitive through the web GUI. If you're a command line person, you can get around. However, the web UI is very difficult, and for our operational folks, they need the web UI. The solution’s security features are minimal. I'm not impressed by the DDoS solution. Traffic flow issues are very difficult, as there's no means for us to analyze the traffic coming in or out of the appliance without technical support. They need to improve in-depth diagnostics. I don't know how to do a tcpdump on the appliance. We need to do packet captures on the appliance to analyze what's going through it. Information is not as easy to attain as it is with other vendors. Better diagnostic tools would probably help. View full review »
SeniorNe5355
Senior Network Architect at a financial services firm with 10,001+ employees
I would like to see the scalability numbers for the virtualized version which are comparable to those I noted in my answer on "Scalability." View full review »
it_user626721
Security Consultant & IT Professional at Sistemas Aplicativos, SISAP
* Improvement of the grid look * Intuitive UI * Syntax * Configuring View full review »
Find out what your peers are saying about A10 Networks, F5, Citrix and others in Application Delivery Controllers. Updated: November 2019.
383,725 professionals have used our research since 2012.
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