A10 Networks Thunder ADC Room for Improvement

Shiven Singh
Network Manager at a university with 1,001-5,000 employees
They need to make the user interface (GUI) a bit more usable and intuitive. Some features can be a little difficult to find at times. Sometimes, the workflow in the GUI doesn't match the workflow of an actual workflow. E.g., if I want to create a load balancer application, sometimes you've got to do things a bit out of order in the GUI in order to make it work right. View full review »
Amita Mahajan
Network Analyst at Alamo Colleges
The solution does logging, but the logging capacity is really small. Because we have a bunch of traffic here, we usually get a logging-side warning that "This many logs were lost because of the heavy traffic." If the logging was better, that would be very good. It has security features like DDoS and WAF, but they are not updated automatically. If any new vulnerability comes out, you are given an option to update that vulnerability in your system and the actual firewalls. Because, for ADC, this is just an added feature, it's not the main security solution right now. It's not the only security that any company would have. There is an opportunity to modify that and make it better. View full review »
IgorVan Den Ouden
Network Architect at a retailer with 201-500 employees
There is room for improvement in the GUI. I just migrated from the 2.7 software train to the 4.1, and there are still people on 2.7. The latter is a very old GUI if you compare it to F5. It's not as easy to use and a lot of things are missing. They've made a lot of improvements in the 4.1 step, but compared to the ease of use of F5, it's still quite difficult. For people who haven't got a lot of experience, the GUI can be quite challenging. View full review »
Learn what your peers think about A10 Networks Thunder ADC. Get advice and tips from experienced pros sharing their opinions. Updated: March 2021.
465,836 professionals have used our research since 2012.
reviewer445593v
User at a government with 501-1,000 employees
We are starting to do a lot with containers and how the solution hooks into Kubernetes that we haven't explored. I'm hoping that they have a lot of hooks into Kubernetes. That would be the part for improvement: Marketing use cases with containers. View full review »
reviewer1417551
Senior Systems Engineer at a tech services company with 11-50 employees
Everybody says Network Thunder works as advertised. It is just one of those things that actually performs as advertised. I take no news as good news. I do not really have any negatives. We usually like to get well-balanced reviews from people who have experience with the product and especially from the vendors themselves. As far as improvements, that may be different than things that are missing or broken. I just do not have any cons. I do not have any glaringly big needs for additions either. One thing that might be improved is the interface. I think it is pretty straightforward. It is just not the prettiest, but it is functional. That is getting pretty granular. Maybe one concrete thing that they can improve on is their two-factor authentication. Just do something to make the native solution more robust. That would probably be the one thing that I have heard mentioned. They have basic two-factor authentication. It is also nice that they have options for integrating with other two-factor products. The problem with that is that then you have to buy two products and license two solutions. One customer made a comment saying that it would be nice if we only had to buy one product to take care of the whole solution. In other words, they thought it would be better to just be able to buy the A10 and not buy two products to create the two-factor authentication they would have preferred. That should be something that A10 could at least offer. View full review »
reviewer1333356
Network Engineer IV at a comms service provider with 10,001+ employees
There is room for improvement in the upgrading process. Sometimes we have to contact A10 for verification of some stuff. View full review »
Himanshu Rastogi
IT Head at Medi Assist
The ease of use could have been created better. Some of the UI features are very primitive. Sometimes, wrong entries will go in and stay. I gave this feedback to the team who sold it to me. Also, some things like the traffic flow management take a lot of time to learn to use. While we have mastered using the feature, it doesn't tell us where we are going wrong or if something is breaking. It will start failing if you have a containerized environment, which is why we have to start moving away from using the A10. If they could fix this, that would be good. It would be also be nice if someone could walk me through the solution’s Secure Service Mesh to optimize traffic within Kubernetes and containers, since I am not able to use A10 for rebalancing right now. While I do use the security features on the load balancing, I find them to be primitive. View full review »
reviewer1297431
VP, Web Services and Cyber Security at a financial services firm with 1,001-5,000 employees
In my opinion, they need to improve their cloud support. There is support for cloud, but not all functions are there, such as high-availability. View full review »
reviewer1202652
IT Specialist at a university with 10,001+ employees
The user interface is what people complain about most of the time, particularly if they don't use it very often. Then they complain that it's a bit clunky. It works from an ADC point of view, but the interface is a bit clunky. View full review »
SeniorNe57cd
Senior Network Engineer at a recreational facilities/services company with 1,001-5,000 employees
It's not easy to use (mediocre at best). It's difficult for administrators to maneuver through the web user interface. It should be more intuitive through the web GUI. If you're a command line person, you can get around. However, the web UI is very difficult, and for our operational folks, they need the web UI. The solution’s security features are minimal. I'm not impressed by the DDoS solution. Traffic flow issues are very difficult, as there's no means for us to analyze the traffic coming in or out of the appliance without technical support. They need to improve in-depth diagnostics. I don't know how to do a tcpdump on the appliance. We need to do packet captures on the appliance to analyze what's going through it. Information is not as easy to attain as it is with other vendors. Better diagnostic tools would probably help. View full review »
Nuwan Chathuranga
Team Lead - Network and Security at Connex Information Technologies
The interface and integrated custom applications can be a bit difficult. They need to be improved. In the next release, I would like to see improvements with the integration. View full review »
Learn what your peers think about A10 Networks Thunder ADC. Get advice and tips from experienced pros sharing their opinions. Updated: March 2021.
465,836 professionals have used our research since 2012.