ABBYY FlexiCapture Room for Improvement

AnastasiaIlgova
Solution Architect at Automation COE
The automatic processing of invoices is not set up. We had to invent our own way of handling this. For example, if the invoice is not recognized successfully then it goes to a verification station for a person to verify whether everything is ok. But, there are no predefined solutions for this. They should have some basic types of different projects already in place, which would allow you to just take a template and customize it for your needs. We had to do all of this from scratch. It was a difficult job because ABBYY consultants are very expensive. You do not have any other consultants that really know the details, and then you have to figure that out all by yourself. It is tough. It's not just about having the product but having some examples on how to use it. Thre is not much help available on Google or from ABBYY on how to use this solution, and it would be helpful if there were more examples available. This solution should have better integration with RPA solutions such as Blue Prism. View full review »
reviewer1307589
Senior Manager at a financial services firm with 5,001-10,000 employees
I think that the tool is really complex. It works well, but in terms of rolling it out to a large audience that is not very tech savvy, this tool might be a little too much for them to handle. I think there needs to be some sort of simplification for that kind of user. ABBYY has the FlexiLayout Studio tool which is used for creating layouts for semi-structured and unstructured documents. It's pretty complex and we'd like to see some simplification there. View full review »
Abhishek Chaudhary
Technical Project Manager at JK Technosoft Limited.
Our basic concern is that ABBYY does not allow you to use the product unless you are a trained professional. This has been a roadblock for some of our clients because they have been okay with the pricing, but because they are not an expert on ABBEY, they are not able to use it. In the future, I would like to see integration with Google Sheets. That way, if somebody has data in another format then ABBEY can pull it out and work with it directly. View full review »
Find out what your peers are saying about ABBYY FlexiCapture vs. IQ Bot and other solutions. Updated: November 2020.
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Sally Chiu
Senior Product & Project Manager at a tech services company with 51-200 employees
If you are not used for training layout feature, a lot of effort is required in order to upgrade to the latest version. FlexiCapture get the better training layout feature in deep learning and NLP. View full review »
Find out what your peers are saying about ABBYY FlexiCapture vs. IQ Bot and other solutions. Updated: November 2020.
448,076 professionals have used our research since 2012.