Accedian Skylight Room for Improvement

Dom Fitzgibbon
Director at PlexNet Pty Ltd
I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration. They don't have Layer 4 to Layer 7 elements, which I would love to see, because we are being asked to give people so much, e.g. network latency. network throughput, jitter, Layer 3 and 4 type metrics, and stateful traffic (to understand state fully). For example, we have seen jitter and packet loss. How is that actually affecting a real application, TCP, PCP windowing, resizing, and are we going back into a slow start? I'd really like to see that sort of stuff. We've done a lot of testing in the environment of Layer 4 to Layer 7 from a stress testing perspective. We would love to see that sort of synthetic transaction being brought into the Accedian toolset because that would probably give them a more complete picture of everything network and application if we could do synthetic transactions. View full review »
reviewer1447356
CTO at a financial services firm with 1,001-5,000 employees
Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable. If you want to schedule something and do multiple tasks and multiple reports at one time, and it's erroring, it's a release or two away. It will just take a little bit of time for their user interface to get a little bit better. View full review »
Min Wang
President at AIP US, LLC
For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself. View full review »
Learn what your peers think about Accedian Skylight. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,536 professionals have used our research since 2012.
Freelanc5c8d
Freelance IT Consultant at SPW (Service Public de Wallonie)
It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database. That is a bit slow. It can take two or three minutes to get the results. It would be helpful if they improved the way the database is optimized. To improve on this, we have purchased an appliance with disk. Up until now, we used mechanical disks. We are going to change our Skylight architecture and use an SSD disk with the appliance. We are tackling this issue with a new architecture. Another negative point is the fact that we don't know where the retention of data occurs. But the more we go into the past, the less data we get. And it's not crystal clear at what point we are losing data. For example, if I take the data from one week ago, it's less detailed than data from one hour ago. We don't know at which point we are losing the granularity. We need to be aware that if we are looking for data from two days ago, we only have granularity of one hour. If we are looking for data from one hour ago, we have granularity of one minute. This is not indicated in the application. It's not mentioned. One other issue is that it is not so easy to get the binaries from the website, for updating. Once we know where to find the binaries, updating easy. View full review »
Anthony BOUCHER
Manager IT Production Service at a maritime company with 5,001-10,000 employees
It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation. View full review »
reviewer1188207
User at a media company with 10,001+ employees
This solution is expensive compared to some others. View full review »
Learn what your peers think about Accedian Skylight. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,536 professionals have used our research since 2012.