accessiBe Valuable Features

DH
President at Public Advertising Agency

The most valuable feature is that it actually does what it says. At the end of the day, it makes the website accessible. If someone is cruising your site that happens to be disabled, it enables them to navigate your site without any issues. 

The coolest feature that really sold me was the fact that you didn't have to have alt tags on your images in order for the solution to put an alt tag that was descriptive enough to robots to let them know what an image represents. That was pretty cool.

The solution is visible to everyone, so you can position whatever you'd like on the screen. Most of the time we put it on the bottom left-hand side. And so people can see visibly that it has the tool there, but if you happen to have a device, you just press tab, tab, and it automatically pulls up accessiBe's toolset.

It's important for the organization for accessiBe to be visible because you can then hopefully stop an attorney who's looking to sue you. It'll stop them in their tracks to see that a site has some sort of ADA compliance and they'll move on as someone who does not. But disabled people don't necessarily need to have it visible because by pressing tab, tab on their machines, it'll automatically activate it. It's mainly for folks who are looking to take advantage of a situation.

It enables us to use it to choose among templates with one click that immediately customizes our site for their particular disability. There are shortcuts where you can display the toolset that would be most useful for a particular disability. 

It makes the user experience much easier. I have not had an experience with a disabled person utilizing the tool so I can't really speak to how they navigate the site, but I do know that acccessiBe has built this toolset so that it's very easy and it is compliant with most of the latest requests from the Disability Act. Therefore, I would assume that the usability is pretty cool.

Users are enabled to tweak it to however is going to suit them. For example, if you're color blind, you can go in there and select the option to show your content in a way that a person who is color blind can differentiate different segments of your site.

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JC
Director of Digital at Three Omens

The most valuable feature is the simple installation method. It's a plug-and-play solution and that's what is most important for a lot of our clients. We were held back from a lot of accessibility stuff because a few years ago there was no type of AI solution that could go in and make you compliant with just a simple JavaScript that runs in the background. So the simplicity of use is the biggest thing, giving us effortless, automatic compliance.

It enables a user to choose among templates with one click and immediately customize a site for their particular disability. They can go in and click the button and, whether they need to alter animations, or change font sizes, color contrast, or any of a plethora of options, they can click around and customize the site to their liking. I would think it's a pretty small percentage of people who need those services, but we want to make sure that they have access to a site.

We have all of accessiBe's built-in features which enable a user to further tweak the way content is presented: highlighting titles, choosing readable fonts, text magnification, link highlighting, etc. It will alter the UI of the site to help a user who needs those types of services. At the point that a user is controlling those, we worry less about the UI and focus more on the accessibility of the content, getting them the information they need. It will change the user interface but not the UX.

One of the things I like about accessiBe is that I don't really have to worry about it. They have a whole team of people who are worried about ADA compliance and WCAG compliance. It takes that off of our plate and lets us know that we're safe and sound with their little icon down at the bottom.

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LG
Director of Operations at ONE400

The AI-driven contextual understanding when it comes to adding certain elements at the backend of the website is valuable. For a website that doesn't have any web accessibility solution, when you install accessiBe, it goes in and adjusts the actual alt tags at the backend of the website to describe photos and things like that, which is really cool. The overlay is great, and I have seen only a few solutions that have similar functionality. I appreciate this more maybe because I am working at a marketing company.

It is solid. 24/7 monitoring is always a plus. We were also able to take the accessibility statement and adjust it a bit. We added an accessibility statement of our own as part of our website, and we were able to do different things with the support of accessiBe. 

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AA
CEO at Eventige

The ease of implementation has been an important reason as to why we've been using it and also the reason why our team has been comfortable recommending it. That's probably one of the most important things for non-technical people, how easy it is to understand, what a solution does, why it's important, and how it works. That process has been really simple compared to that of other platforms.

To make an ADA compliant website, doing it manually is an option, but it is not one that we recommend given the solution. I think accessiBe has done a great job. They provide the paperwork that our clients need at the compliance level, which is very important. They support the solution. We've been able to get a hold of somebody and quickly when we needed anything.

We have found the quality of the product and the quality of the process to also be valuable.

The solution can be customized by the merchant. A popup widget can be used to control a variety of criteria, such as contrast, size of fonts, etc. You can pause animations for people who may be suffering from epilepsy, as any fast moving objects in their periphery can affect their mental as well physical health. These things can be dialed off completely, and any movement, videos, etc. can be terminated. There are toggles and options as you go through the menu based on the individual user's needs and preferences. They can customize it and then collapse the widget, and their entire experience will be to that preset until they clear their cookies or cache or reset the widget.

The solution works automatically once it's installed, and that is a very quick process. Nothing additional is required.

In general, any website that is navigable instantly is an experience that aligns with that user's needs and preferences. The solution has absolutely reduced the bounce rate on our website for people with disabilities. It's a night and day difference. If we need to quantify it, we're looking at over a 50% increase in terms of onsite stay versus bounce.

accessiBe has increased the time disabled users spend on the site. If you're able to provide that experience, it's simply something that is a usable product. If you don't have a product installed and the website is something that people can simply not navigate, they will spend less time.

The solution has helped increase revenues from purchases by disabled users by at least $50,000 to $100,000 in the course of several quarters in terms of additional business equity. For our merchants, we run e-commerce websites, email marketing, and any other messaging that goes with it. We look to install a product that can save time and money, increase user experience, communicate better, and load faster. We look at accessiBe as a solution that fits into that matrix.

accessiBe has helped our organization get out of ADA compliance lawsuits. accessiBe provides paperwork, licensed to the merchant. When a lawsuit is brought forth, it starts the discovery and auditing process. When it hits the web development components of the agencies and the teams involved, accessiBe provides the paperwork that then we can provide to the legal department. They provide it to their to attorneys to properly combat the situation and to ensure that they are actually in compliance if accessiBe is already installed.

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ML
Senior Customer Success Manager at WebsLaw

It's super easy to add new clients. I log into my platform, type in a couple of pieces of information, and then add the code and HTML code to their website so that tool is live. All in all, it's just a really quick and easy solution to use. The solution is visible to anyone who visits the website. It's just an icon you see at the bottom corner. If a person needs accessibility tools, then their system can like talk to the accessiBe system, and they can use the website. Whether they're hearing impaired or have vision problems or other things like that, they're able to adjust the website on their end based on their own needs.

We implemented this because of more and more lawsuits against people for failing to comply with ADA, so this is like insurance. But it's a bonus that people with disabilities can use their websites with no issue. Everything is all baked in. Once it's on the website, accessiBe ensures that everything is 100% compliant. You get an accessibility statement so that if someone ever did try to raise concern against you, you can show them proof that it indeed is compliant. I'm not exactly sure about the ins and outs of the technology and how it exactly works for persons with disabilities. For instance, I don't know if they need technology on their end as well for it. Someone who is blind or something has their computer set up differently than someone who isn't. And so I believe the tools built into their computer work with accessiBe, but if they don't have that, I'm not exactly sure how it works, to be honest.

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AM
CEO at Pixel Motion

There are multiple features that will be more or less valuable depending on your level of accessibility needs, e.g., increase font sizes, change colors, stop animations, and text-to-speech.

The solution is visible for those who choose to engage on the accessiBe platform. There is a button that is accessible, both on the mobile and desktop. If you choose to engage with the accessiBe platform, then you can click on it, taking advantage of what it has to offer. It is important that the button is there so you can take advantage of making your website accessible.

It integrates well.

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JP
Business Management Consultant at Your Store Wizards

ADA compliance laws are actually really complicated. When you subscribe to accessiBe's service, they basically handle everything. This saves us a ton of time, because to do it manually would cost a small fortune.

It automatically appears for those who need it.

On the user side, they don't see the product unless they're accessing the website with some type of device that automatically identifies itself. For example, if you were blind and went to a website with accessiBe on it, then it would automatically identify itself and work with your screen reader to read the text off the screen. If you are connecting with some type of device that you use for a disability, then it automatically knows.

The solution’s Accessibility Statement button helps our organization by making us compliant with the laws, and also for people who have disabilities to access websites.

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BM
President at Fox Dealer

The ease of implementation is the most valuable feature. You just go register on their website and insert the string of code in your header, then you are done. You don't have to download anything. You just simply go and register.

accessiBe enables a user to choose among templates with one click, and thus immediately customizing our site for their particular disability. This allows them to engage with our website where normally they couldn't because of their disability.

The solution enables a user to further tweak the way content is presented on our site. This allows them to consume information that they probably wouldn't be able to consume otherwise.

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