Actional Archived Reviews (More than two years old)

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Consultant at a comms service provider with 501-1,000 employees
Jul 30 2017

What do you think of Actional?

What is most valuable?

Provides speed and scaling in the cloud Effortless scaling Never throws away data Takes action now Delivers analytics at the speed of business Automates and speeds up system discovery

What needs improvement?

I would like to see better marketing.

For how long have I used the solution?

We have used this for four years.

What was my experience with deployment of the solution?

There are no deployment issues at this moment.

What do I think about the stability of the solution?

There are no stability issues at this moment.

What do I think about the scalability of the solution?

This tool has great scaling capabilities, i.e., no limitations.

How are customer service and technical support?

Customer Service: I would give customer service a rating of a…
QA Expert at a tech company with 51-200 employees
Jul 05 2012

What is most valuable?

Pretty flexible, able to handle different approaches to testing and software lifecycle

What needs improvement?

Not fully integrated with their automation test tool.

What other advice do I have?

From a testing standpoint, ignoring license and cost issues, it's not a bad product. You can use it to organize releases, maintain test cases, and provide management with some decent tools. My concern is with Automation integration. While requirement tracking works fine if you have one automated script per requirement, once you create scripts that cover multiple requirements, any failure in the… more »

What is Actional?

Actional (CX-Monitor) automatically discovers both systems and processes associated with your active customer journeys or applications and gives you real-time operational profiles and analysis of each system and process.
Actional customers
Proximus, Air France-KLM, Barratt Developments, Freedom Mortgage
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