AgilePoint Customer Service and Technical Support

Knowledge Management & BPM Department Manager at a tech company with 1,001-5,000 employees
We have been in contact with our local support team, and they have been okay. As far as I know, the main support team of the product itself is okay as well. However, they have a long response time. Typically it takes a couple of days for anyone to get back to us. It's an issue. View full review »
Implementation Specialist at a tech services company
We were getting support through the local vendor we hired, but we weren't satisfied with them. So we get our support now from AgilePoint e-mail. It seems sufficient for our current needs. View full review »
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