AgilePoint Room for Improvement

Knowledge Management & BPM Department Manager at a tech company with 1,001-5,000 employees
The user interface and the client portal need to be improved in order to make the solution much better. I would like to see customer portals that are more open. Currently, it's very, very closed. You can't change anything or customize it for your customers. You can't change the web files that you see there, for example. The solution should be able to support Docker. This would help make scalability easier. Technical support is very slow to respond and they need to be quicker in getting back to clients when problems arise. View full review »
Implementation Specialist at a tech services company
While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta. It would also be good to have more user information, such as: * More documentation * More training sessions * Advanced training sessions. View full review »
Find out what your peers are saying about AgilePoint, K2, Nintex and others in Business Process Management. Updated: December 2020.
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