AgilePoint Room for Improvement

Mohammad Alrawajih - PeerSpot reviewer
Senior Technical Developer at Naseej AAS

Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes. The aforementioned area can be considered for improvement and to make the product more efficient.

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Ayush S - PeerSpot reviewer
Automation Developer at a energy/utilities company with 1,001-5,000 employees

There could be a knowledge base or a learning network included in the product. They should add more information about functionality. Additionally, it needs more integration with tools like Python apart from JavaScript.

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SM
Knowledge Management & BPM Department Manager at a tech company with 1,001-5,000 employees

The user interface and the client portal need to be improved in order to make the solution much better. I would like to see customer portals that are more open. Currently, it's very, very closed. You can't change anything or customize it for your customers. You can't change the web files that you see there, for example. 

The solution should be able to support Docker. This would help make scalability easier.

Technical support is very slow to respond and they need to be quicker in getting back to clients when problems arise.

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Buyer's Guide
Business Process Management (BPM)
March 2024
Find out what your peers are saying about AgilePoint, Nintex, IBM and others in Business Process Management (BPM). Updated: March 2024.
768,246 professionals have used our research since 2012.
AB
Partner at a tech services company with 11-50 employees

It could be more flexible, but it's already a good solution for the designer. 

It would be better if we could reuse cards and forms. But I think they plan to factorize it to work with common components between the different projects to reuse cards and forms.

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YS
Implementation Specialist at a tech services company with 11-50 employees

While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta.

It would also be good to have more user information, such as:

  • More documentation 
  • More training sessions
  • Advanced training sessions.
View full review »
Buyer's Guide
Business Process Management (BPM)
March 2024
Find out what your peers are saying about AgilePoint, Nintex, IBM and others in Business Process Management (BPM). Updated: March 2024.
768,246 professionals have used our research since 2012.