Dev Ops at a media company with 501-1,000 employees
Oct 2, 2023
It gives us a report of traffic. It gives us a report of the day-to-day URL traffic, and it also gives an individual report. If we reach out to Akamai, they give us the IPs as well.
The dashboard is the most interesting feature of the Akamai portal where you can have a detailed analysis of all the attacks that are happening. You can drill down an issue and see exactly what is happening, who are the bad guys attacking your website, and how Akamai is protecting the website. That is the most valuable feature.
Security Analyst at a financial services firm with 10,001+ employees
Apr 19, 2023
Akamai needs to focus on quickly responding to risks, even those that may potentially be of zero threat..Maybe some of the documentation is a little confusing. They have a lot of different places where you can go to get information, and some of the information is quite out of date.
Associate Director at a computer software company with 201-500 employees
Oct 4, 2023
One thing I asked them is to integrate the API discovery product that they have and push that data into Akamai App and API Protector so that we do not have two types of reviews to identify the type of traffic. We already know the APIs that are frequently getting used, so analysis becomes easier. We can integrate both products and use them.
One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare.
Dev Ops at a media company with 501-1,000 employees
Oct 2, 2023
In terms of precedence of Akamai rules, the last one is implemented. That is the one that is operational. If two rules contradict, the last one is implemented. We had a clash, but it was really tough to find that out. I would like to have a rulebook because, in their architecture documentation, it is not mentioned anywhere that if two rules clash, the last one works, and if it does not work, then what to do. This is something we were debating today with their tech support. With AWS, we get documents for the issues so that they do not occur in the future. Akamai's support and knowledge base needs to be improved.
I do not see any area for improvement. Akamai is already maintaining its own databases for the security concerns, vulnerabilities, and attacks that are there. If anything, they should have a solution in the infrastructure security area as well. They should not be only in cloud cybersecurity; they should also be in infrastructure security.
Assistant Manager Global Security at Convergys Corporation
Jun 28, 2023
If we talk about application layer attacks, including WAF, CloudFlare is leading. Akamai can focus a bit more on the application layer attacks and how to protect them.
GM IT at a recreational facilities/services company with 1,001-5,000 employees
Oct 4, 2023
A lot of piracy happens in India and other countries. If there is a product for protection from piracy, it would be great. For example, there are multiple hackers that hack your event, and there are some channels that pirate and publish the event on some other website. We protect our streaming through DRM and different technologies. We are also protecting the website, but hacking is still happening. If they can work on protecting from piracy, it would be great.
Chief Technologist at a financial services firm with 11-50 employees
Jul 7, 2022
It's fine for a simple tool, but as I recall, if you encounter a lot of bots, scrapers, and other things, you'll need this tool bot and this other thing they offer called Bot Manager.
Akamai App and API Protector is very new to me, so I do not have any insights on improvement areas for the product. However, when we ask for some help, it can take some time. We understand that the job is done by professionals, but if that time can be reduced, it would be great.
