Akamai mPulse Overview

Akamai mPulse is the #32 ranked solution in our list of APM tools. It is most often compared to Dynatrace: Akamai mPulse vs Dynatrace

What is Akamai mPulse?

mPulse helps you understand the immediate impact of user performance on transaction volume, revenue, conversions or other key business metrics. It is the only real user monitoring (RUM) solution that provides holistic, detailed insight into the relationship between online performance and real user behavior as it is happening so you can better understand how issues or changes will impact your business.

Akamai mPulse is also known as SOASTA mPulse.

Buyer's Guide

Download the Application Performance Management (APM) Buyer's Guide including reviews and more. Updated: April 2021

Akamai mPulse Customers

Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei

Akamai mPulse Video

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Systems Administrator III at a retailer with 10,001+ employees
Vendor
It provides real-time monitoring for performance and availability of specific portions of the website.

Valuable Features:

Easy to use UI Aesthetically pleasing for non-technical and mid-technical users Customizable interface

Improvements to My Organization:

It provides real-time monitoring for performance and availability of specific portions of the website without a significant data overhead.

Room for Improvement:

Further UI improvements Customization options for dashlets

Stability Issues:

I've had no issues with stability.

Scalability Issues:

I've had not issues with scalability.

Other Advice:

It's useful for providing an overview of performance and availability from a high-level POV with a reasonably nice UI.
Systems Administrator III at a retailer with 10,001+ employees
Vendor
The most valuable feature is the aesthetically pleasing GUI.

Valuable Features

The most valuable feature is the aesthetically pleasing GUI.

Improvements to My Organization

It provides a great overview for management regarding user experience.

Room for Improvement

It needs a more intuitive GUI and more customization options.

Deployment Issues

We've had no issues with deployment.

Stability Issues

We've had no issues with stability.

Scalability Issues

We've had no issues with scalability.

Customer Service and Technical Support

N/A - It's a quite reliable product that rarely needs technical support.
Find out what your peers are saying about Akamai, Dynatrace, AppDynamics and others in Application Performance Management (APM). Updated: April 2021.
501,151 professionals have used our research since 2012.
Sr. QA Analyst at a tech services company with 51-200 employees
Consultant
​We use it to run all the automated regressions. Better syntax is needed.

What is most valuable?

The cconnection with the devices.

How has it helped my organization?

We use it to run all the automated regressions.

What needs improvement?

More stability Better syntax

For how long have I used the solution?

We've been using it for a year.

What was my experience with deployment of the solution?

There were issues, but they're fixed.

What do I think about the stability of the solution?

There were issues, but they're fixed.

What do I think about the scalability of the solution?

There were issues, but they're fixed.

How are customer service and technical support?

They work very well, only thing is they need more time to improve and fix all the issues.

Which solution did I use previously and why did I switch?

Now we are working with…
Ecommerce Operations Manager with 1,001-5,000 employees
Vendor
The fast page-load times and charts are the most valuable features. Scalability to larger volume of data seems to be hit or miss.

What is most valuable?

Fast page-load times Charts

How has it helped my organization?

Performance tracking has really improved since implementation.

What needs improvement?

Scalability to larger volume of data seems to be hit or miss.

For how long have I used the solution?

We've used it for two years.

What do I think about the stability of the solution?

Scalability , the dashboards get slower as the number of beacons in a property increases

What do I think about the scalability of the solution?

The dashboards get slower as the number of beacons in a property increases.

How are customer service and technical support?

It's very good.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

For the…