Alemba vFire Overview

Alemba vFire is the #17 ranked solution in our list of top IT Service Management (ITSM) tools. It is most often compared to ServiceNow: Alemba vFire vs ServiceNow

What is Alemba vFire?

Backed by a quarter of a century of heritage, Alemba’s vFire Enterprise Service Management solution combines a user-focused design philosophy with robust functionality.

vFire is trusted by a large number of Enterprise-scale organizations for its out-of-the-box deeply rich workflows, award-winning Pro-active Problem Management and future-proofed flexibility.

Alemba vFire is also known as vFire.

Alemba vFire Buyer's Guide

Download the Alemba vFire Buyer's Guide including reviews and more. Updated: February 2021

Alemba vFire Customers

Dumfries & Galloway

Alemba vFire Video

Alemba vFire Reviews

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IT Business Relationship Manager at a media company with 5,001-10,000 employees
Top 10
Oct 26, 2019
Easy to use and the workflow is customizable

What is our primary use case?

The primary use of this solution is for IT service management and for ISO 20000. We have an on-premises deployment.

Pros and Cons

  • "The workflow is very good, as well as customizable."
  • "The reporting needs to be improved."

What other advice do I have?

We are not using the latest version but we are planning to upgrade. We are looking forward to improvements in the reporting in the newest version. This is a product that I recommend. The only suggestion that I have for anybody who is implementing this solution is to buy the latest release because there are a lot of new features and enhancements. I would rate this solution an eight out of ten.
Buyer's Guide
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