Alert Logic Room for Improvement

Chauncey Taylor
Network Security Engineer at MODEC, Inc.
This product needs to mature more. While it is a good product, there are some areas where it needs work. If this is a cloud service, I shouldn't have to tell them how to develop analytics to tell me this is what is going on. They should be able to do it. Over time, their own system should be able to identify, "This is something that is a continuous thing with a particular user or company." Or, I should be able to click on it being able to "ignore" it, dropping it completely. It should be smarter than what it is, and it is not. I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email." Thus, I can get 5000 emails, and if you get 5000 emails in ten minutes, you have no emails because they are no good. All they are doing is filling up your inbox. If one good email comes out of those 5000, you miss it. This might be on us as far the configuration, but then this goes back to the compute side in the cloud where they should be able to identify, "We have a lot of user lockouts." They should be able to go into their code, making this an automated process, not manual. They should use smart technology, not just put a box together, and say, "Go get the information." The product is not ready to be put into our AWS environment because we have SAP. We're already having some issues, not related to AWS or Alert Logic. We have our own issues it that we are trying to iron out. Since the Alert Logic hardware is not helping us anyway, moving it to the cloud as software, would not really make a difference for us. View full review »
Sujaiy Shivakumar
Solutions Architect at Provo IT
They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance. As an MSP, it is better if we can hand off the security stuff over to a third-party or some other dedicated security people, and we can just focus on AWS-related products and improving our infrastructure. View full review »
AwsAdminb048
AWS Admin at a marketing services firm with 501-1,000 employees
This product needs to mature more. While it is a good product, there are some areas where it needs work. If this is a cloud service, I shouldn't have to tell them how to develop analytics to tell me this is what is going on. They should be able to do it. Over time, their own system should be able to identify, "This is something that is a continuous thing with a particular user or company." Or, I should be able to click on it being able to "ignore" it, dropping it completely. It should be smarter than what it is, and it is not. View full review »
Find out what your peers are saying about Alert Logic, Splunk, Darktrace and others in Intrusion Detection and Prevention Software. Updated: November 2019.
378,397 professionals have used our research since 2012.
Riyad Chowdhury
Senior Systems Engineer at Turner Broadcasting System
I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited. View full review »
Mark Summers
DevOps Engineer at Upland Software
The documentation, especially with the initial setup, needs improvement. View full review »
Find out what your peers are saying about Alert Logic, Splunk, Darktrace and others in Intrusion Detection and Prevention Software. Updated: November 2019.
378,397 professionals have used our research since 2012.
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