Alibaba Cloud Overview

Alibaba Cloud is the #12 ranked solution in our list of top Infrastructure as a Service Clouds. It is most often compared to Microsoft Azure: Alibaba Cloud vs Microsoft Azure

What is Alibaba Cloud?

Alibaba Cloud offers a comprehensive suite of cloud computing services to support growing enterprises worldwide, including data storage, relational databases, big-data processing, and content delivery networks.

Alibaba Cloud Buyer's Guide

Download the Alibaba Cloud Buyer's Guide including reviews and more. Updated: December 2020

Alibaba Cloud Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint

Alibaba Cloud Video

Pricing Advice

What users are saying about Alibaba Cloud pricing:
  • "I don't know the exact cost. It is cheaper than AWS."

Alibaba Cloud Reviews

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reviewer1450362
Lead Software Engineer at a computer software company with 1,001-5,000 employees
Real User
Nov 25, 2020
Feature-rich and scalable but needs better stability and support for services

What is our primary use case?

We provide the capability to do some stuff on Alibaba. We provide a portal to some other users so that they can use our portal and provision services on Alibaba. We deploy on Alibaba Cloud. AWS has a Terraform template. Similarly, Alibaba has a ROS template. By using the ROS template, you can provision or avail services from Alibaba. We basically use the main infrastructure component, for example, ECS, which is a VM. We also have load balancers and some databases, such as ApsaraDB, MySQL, MS SQL, and PostgreSQL.

Pros and Cons

  • "Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
  • "From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."

What other advice do I have?

Feature-wise, it has multiple features, but stability-wise, it is not very stable at present. If you are in the development phase and have some time, you can use Alibaba. If you face any issues, you can report to Alibaba. They will take data and work on it. It is a little cheaper than other providers. I would rate Alibaba Cloud a seven out of ten. I am a little disappointed with this solution.
Expert Yong
System Engineer at a tech services company with 201-500 employees
Real User
Top 5
Mar 9, 2020
Good pricing and security, but lacks decent performance

What is our primary use case?

We primarily use the solution for the access it provides. Users can access it from anywhere, including their homes if they need to.

Pros and Cons

  • "The cost of hosting the solution is very reasonable. It's quite inexpensive."
  • "From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."

What other advice do I have?

We're just a customer. We don't have a relationship or affiliation with Alibaba. I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution. I'd rate it six out of ten.