Hornetsecurity Altaro VM Backup Room for Improvement

reviewer1296030 - PeerSpot reviewer
Works at a mining and metals company with 51-200 employees

To improve Altaro, I would like to see the ability to choose more than one backup location at a time. Make it possible to backup to a NAS, while at the same time or even a different scheduled time, back up to either a different NAS, or a cloud service, or a local drive. Right now you can add multiple backup locations, but you can only have the VM backup to just one of them. I would like to see this change to allow the VM to backup to all the locations either at the same time, or at different times.

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MT
Professor / Dedicated Systems Expert at Vrije Universiteit Brussel

For the time being, I don't see any improvements that they can incorporate. Microsoft is improving every generation with more hardware assistance from the processors which is good.

At the University here we did a very detailed study and comparison of two other solutions and Altaro came out on top. Even better than VMware but perhaps a little less better than the Lennox solution when it comes to performance. The papers are publicly available concerning this comparison. We are quite happy with how it evolves with the next generation of machinery yes.

There are other products of Microsoft you can use to monitor everything, the whole set, the management module. 

The pricing of that problem is quite high but okay.

If you look into the performance of a virtual machine and you look to the performance of the physical machine, the correlation between these is totally unclear. The physical machine says I'm using ten percent of our processor power and as you go to the virtual machine it says I'm using fifty percent or sixty percent processor power. The correlation between the two is totally unclear. That's a technical issue, which I asked a student to dig into the details and figure out what the relation is. That's the only point I have for the time being.

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reviewer1303083 - PeerSpot reviewer
Business Process Specialist at a government with 10,001+ employees

The application could include a feature to install a set size of data, such as the ability to store a single application with all its registry information for easy transfer. There are a couple of tools out there already that utilize this but having it all in one tool would make day-to-day IT work much faster and easier on techs.

The software already does what is expected but having a couple of new tools wouldn't hurt the value of the software. There is not much to improve and my clients seem to like the fact that I am able to provide VM maintenance service quickly and efficiently.

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March 2024
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SA
IT Director at DAR AL ARKAN

Availability of physical server backup would be an added advantage.

Migrating the physical through a backup and restore to a virtual environment would also be very helpful.

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LR
Technical Engineer at Agile Technical Solutions

It would be nice to see a feature that backs up the host so that, in case of a server failure, an entire server could be restored all at once.

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JW
Owner at a computer software company with 51-200 employees

The yearly maintenance fee can be improved. It is high.

Basically, how it works is that you have a single local drive, and then you have a cloud backup. It'd be nice if you could rotate the single local backup drive. As of now, you can't.

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it_user649608 - PeerSpot reviewer
IT Manager

The cloud backup and VMware support (now available in the latest releases), could do with some improvement.

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it_user221877 - PeerSpot reviewer
Owner with 51-200 employees

Being able to backup the actual host machine would be an improvement for us. Many SMBs do not have multiple machines, so if we could restore the host machine quickly, it would be an advantage.

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it_user735210 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees

Restore file level directly inside a VM.

Storage usage : you have often to manualy free disks spaces 



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it_user220200 - PeerSpot reviewer
Infrastructure & Support Engineer with 51-200 employees

The software does have occasional problems with shadow copy but restarting the services rectifies this. Also, if it happens overnight, the software keeps attempting the backup until successful.

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it_user229812 - PeerSpot reviewer
Senior System/Package Engineer at a tech services company with 51-200 employees

It would be good to if they would expand the functionality to be able to backup normal servers without Hyper-V.

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it_user229773 - PeerSpot reviewer
Senior Support Consultant with 51-200 employees

It could be improved by including support for REFS files system and restoring brick level items directly into Exchange as opposed to a PST file.

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AG
IT Manager at Yad Sarah

The Disaster and Recovery features, as well as the Cloning Technology, can be improved.

I would like more cloud integration with disaster recovery.

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it_user474570 - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
I want continuous Exchange backup, as this product allows you to revert the Exchange data to almost any custom point in time as it backs up exchange servers as soon as the transactional logs are closed. However I just add hourly backup to Altaro for Exchange servers.

I need to be able to restore emails to Exchange Live not just to a PST. This is a major drawback as I want to be able to restore individual items or mailboxes directly into my live Exchange databases so the user can see the email right away. I was able to do this with Backup Exec years ago (before I used Hyper V). For example, I had to restore a user’s contact I first restored the contacts to a PST file then imported the pst into outlook.
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it_user215100 - PeerSpot reviewer
Security Engineer at a comms service provider with 51-200 employees
  • Backward compatibility with earlier versions
  • Auto-update features
  • Hyper-V 2008 core OS should be supported to run the management console on it, this was a need by one of our customers
  • The amount of jobs performed at the same time should be increased
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it_user220203 - PeerSpot reviewer
Product Area Manager at a comms service provider with 11-50 employees

We use Linux guests on Hyper-V clusters and we really need the file level restore on these VMs (ext3 and 4 file systems) functionality.

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it_user231315 - PeerSpot reviewer
Senior Support Consultant

It would be nice to be able to recover the items to their original location.

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it_user542493 - PeerSpot reviewer
IT Manager at a manufacturing company with 501-1,000 employees
  • Restoring.
  • Stability.
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it_user224259 - PeerSpot reviewer
Director with 51-200 employees

It is constantly updated free of charge, and the customer only pays a small maintenance fee.

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OS
Infrastructure Solution Architect at a tech services company with 51-200 employees

I implement the solution based on VMware and Hyper-V. I think some of the features that either of these companies are providing should be better. As an example, the replication time between virtual machines is slow. It really depends on network latency. In addition to this, I think the GUI to manage the view of the control panel of the virtual machine is not very user-friendly. It could be improved as well.

It would be very helpful if local technical support could be improved. Because of sanctions we do not have direct access to Microsoft support services. There should be another way to offer support services either within the country or other means.

One last thing that would be helpful is to focus on the migration of the on-premises services to the cloud — something such as Azure, AWS. For this, it would be necessary for the manufacturer to provide a different user interface to be compatible with Amazon or Azure services.

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TO
Product Manager - Backup & Utilities at NovaStar Software & Consulting GmbH

Missing features at the moment are Linux file-level restore, backup from physical machines, German localized version, and probably full tape support (RDX is supported but there is no "real tape" support).

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it_user222804 - PeerSpot reviewer
Network Analyst III with 51-200 employees

The recovery speed could be quicker, especially when you only need a file or two.

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it_user215835 - PeerSpot reviewer
Support technician at a tech services company with 51-200 employees

The only issue at the moment is a lack of throttling. Our backups tend to take most of the day, and whilst it handles VSS backups very well, you do notice a performance hit because it's using all reads on the disk or transferring at maximum bandwidth.

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it_user116595 - PeerSpot reviewer
IT Support Engineer at a tech company

I have tested version 5 only. However I would like to see the addition of a VM converter from another solution (VMware) and a P2V capability.

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it_user722259 - PeerSpot reviewer
Information Technologies and Security Specialist at a tech services company with 11-50 employees

Moving VMs between non-clustered hosts which both have Altaro backup running will not update their inventories automatically, at least in the latest version I used.

Backup speed and comparisons between versions used to be slow on big VMs but that was improved greatly later on.

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it_user1051650 - PeerSpot reviewer
Solutions Architect at a tech services company with 201-500 employees

The scalability of the solution is limited. 

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Buyer's Guide
Backup and Recovery
March 2024
Find out what your peers are saying about Hornetsecurity, Veeam Software, Nakivo and others in Backup and Recovery. Updated: March 2024.
765,386 professionals have used our research since 2012.