Sr. Technology Specialist at a computer software company with 5,001-10,000 employees
Real User
Cloud computing services with useful analytics feartures.
Pros and Cons
  • "I like many features, like the recently released useful analytics features. There are many from the data analytics or database side."
  • "The price could be better. Support for data analytics could be better. I don't see much support for data analytics. They have a lot of support in Azure, but I don't see a lot of innovation on the data analytics side in AWS."

What is our primary use case?

We mainly use AWS for migrating onto the cloud or for analytic services and machine learning. 

What is most valuable?

I like many features, like the recently released useful analytics features. There are many from the data analytics or database side.

What needs improvement?

The price could be better. Support for data analytics could be better. I don't see much support for data analytics. They have a lot of support in Azure, but I don't see a lot of innovation on the data analytics side in AWS.

For how long have I used the solution?

I have been dealing with Amazon AWS for the last two years.

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What do I think about the stability of the solution?

AWS is a stable and flexible solution.

What do I think about the scalability of the solution?

AWS is a scalable product.

How are customer service and support?

Technical support is customer-friendly and knowledgeable.

How was the initial setup?

The initial setup and installation are straightforward. They have very good documentation, and if you can follow the script, you can do it. I was trying to do it with the Datacom script, and I was able to make services like VPC and EC2 in the database cloud seamlessly.

What's my experience with pricing, setup cost, and licensing?

The prices are somewhat on the higher side. It would help if they can bring it down, especially for the sporting segment and for on-demand instances.

What other advice do I have?

I would recommend Amazon AWS to potential customers.

On a scale from one to ten, I would give Amazon AWS a nine.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Corporate IT Applications Manager at a retailer with 10,001+ employees
Real User
Robust, easy straightforward, and works well for our e-commerce solution
Pros and Cons
  • "The stability is magnificent, it's spectacular."
  • "When you are first starting, the initial setup can be a bit complex, but it gets easier after that."

What is our primary use case?

We use Amazon AWS as an IaaS Cloud for our e-commerce sites.

How has it helped my organization?

Because of the stability and scalability AWS provides, our team can now focus on how to engage and delight our customers instead of constantly being fixing production issues.

What is most valuable?

We have not had any problems at all. 

In the 4 years that we have been using  IaaS services from Amazon, we have not had any issues.

It's a great IaaS cloud. They are the leaders. No cloud provider can match Amazon right now.

Other providers are improving year over year, but Amazon is still ahead at least two years.

What needs improvement?

Working with AWS requieres your organization to invest in training your team to better use and take advantaje of all that AWS has to offer.

For how long have I used the solution?

We have been using this solution for 4 years.

What do I think about the stability of the solution?

AWS provides without a doubt the most mature and stable IaaS cloud in the market.

What do I think about the scalability of the solution?

We have thousands of customers who are going to our websites to purchase goods and it takes a matter of minutes to scale the infrastructure both horizontally or vertically.

How are customer service and technical support?

Great services, assistance and response time from the AWS team

How was the initial setup?

It depends on how complex is the architecture of the solution to be deployed, in our case because Magento is sort of "native" for AWS it has been straightforward.

What about the implementation team?

We implement through a vendor team specialized implementing and managing Magento on AWS

What other advice do I have?

I would rate Amazon AWS a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Amazon AWS
March 2024
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
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VP Platform Engineering at Hydrogen
Real User
Reliable with good reporting and good documentation
Pros and Cons
  • "The payment structure is very good."
  • "The security right now needs improvement. It's not bad, per se. It's just that there's always room for improvement in security."

What is our primary use case?

We have a financial services application that's a very broad purpose API set. There are rest APIs for executing financial transactions and maintaining financial data. We also have a series of applications built on top of that.

What is most valuable?

Every aspect of the product is excellent. We have no complaints.

The reporting aspects of the solution are excellent. 

The documentation that is on offer is very good.

The initial setup isn't too complex. A company shouldn't have any problems implementing the solution.

The stability is very, very reliable.

The payment structure is very good.

The scalability is excellent. There aren't really any limitations

What needs improvement?

The security right now needs improvement. It's not bad, per se. It's just that there's always room for improvement in security.

I'd love to see guarding duties enhanced.

The pricing could be a bit better. It's something that can always be improved upon.

For how long have I used the solution?

I've been using the solution for years. It's been a while.

What do I think about the stability of the solution?

The stability is tremendous. There are no bugs or glitches. It doesn't crash or freeze. It's extremely reliable. The performance is excellent.

What do I think about the scalability of the solution?

The scaling is phenomenal. We use a lot of auto-scaling. It's really fantastic. If a company needs to expand, it can do so easily.

In our organization, we have 15 users of the product.

How are customer service and technical support?

It is very seldom that we have had to contact technical support. That said, when we have, it's been very responsive. We are quite satisfied with the level of service provided. It's been very good overall.

How was the initial setup?

The initial setup is pretty straightforward. It's not too complex. A company that would like to implement it themselves shouldn't have any problems doing so.

What's my experience with pricing, setup cost, and licensing?

The solution is set up as a pay-as-you-go. It's very convenient.

The pricing could always be better, but it's pretty darn good. We're looking into some options for some pricing improvements through some Amazon partners.

There are not any additional costs to the standard licensing fees.

Which other solutions did I evaluate?

We did look at other clouds, however, ultimately, we chose AWS. We've been extremely happy with it.

What other advice do I have?

We are just a customer and end-user.

I've been an enormous fan of AWS. It does exactly what I need it to do. It would be hard to convince me to use anything else.

I would recommend other potential users to absolutely do it. It cannot be beaten. I'll never run a data center again.

I'd rate the solution nine out of ten. We're very happy with the product overall.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AWS Certified Solutions Architect y Cloud Application Developer at Honne Services
Real User
Helps us migrate clients to the cloud with ease, and allows us to provide a wide range of cloud services that live in AWS ecosystem and can interact with on-premises data centers
Pros and Cons
  • "The AWS feature that I most enjoy is Lambda functions. I primarily use serverless components because they allow you to process things without having to compromise on resources like when running EC2 instances or virtual machines. With minimal effort, you can scale up an unlimited number of processes, even concurrently, to process things. I frequently work with web APIs, so I use Lambda a lot in this area."
  • "Recently we had a long conversation about functionality that is missing in Alexa — in Mexico, specifically. Alexa for Business is a service and platform that Americans can use to make a call to an Amazon Echo device or a telephone via the app. But in Mexico, we are not allowed to use that technology. This is a significant disadvantage of AWS for those living in Mexico."

What is our primary use case?

I am an AWS Certified Solution Architect Associate as well as a Certified Cloud Practitioner, and I am currently pursuing the development specialty. I mainly use AWS to develop cloud solutions for clients.

As a Solution Architect Associate with focus on development, my clients typically ask me to help them personalize AWS services as they pertain to the client's business. For example, I will often work with AWS SQS queues, ETL jobs, APIs and storage, and other services offered by AWS in the cloud.

Generally, my work has more to do with development rather than architecture, and other AWS services that I use include EC2, S3, Lambda, API Gateway, Amazon Connect, Alexa, DynamoDB, ECS, and EKS.

My daily activities are essentially focused around implementing AWS services for clients who want to migrate their existing computing infrastructure to the cloud. For example, if a data center is on-premise, our solution is to bring that data center to the cloud. This kind of migration includes moving all the applications that a company uses to the cloud in progressive steps. We also work to enhance their applications with extra code and the advanced features that the AWS cloud offers, like Lambda for instance. 

The clients that I work with — which include large organizations like universities — also use cloud providers other than AWS, including 3Cloud, Google Cloud Platform, and Microsoft Azure. I, however, specialize only in AWS and Azure.

How has it helped my organization?

Here is an example of how AWS has helped one of our clients: With Amazon Connect, we can track all activity in the past and in real-time, so we can know how many calls are in progress and if there are any problems. With a student payment system, for example, if a student has a problem because their credit card was rejected, we're able to trigger an SMS notification to somebody so they can contact the student to make a payment with a different form.

The university is thus able to offer a streamlined payment service with automatic fallback options (e.g. receiving payments with a card reader in person) and all of this is automated thanks to AWS Lambda, which lets us handle customized metrics automatically and in real time.

What is most valuable?

The AWS feature that I most enjoy is Lambda functions. I primarily use serverless components because they allow you to process things without having to compromise on resources like when running EC2 instances or virtual machines. With minimal effort, you can scale up an unlimited number of processes, even concurrently, to process things. I frequently work with web APIs, so I use Lambda a lot in this area.

What needs improvement?

Recently we had a long conversation about functionality that is missing in Alexa — in Mexico, specifically. Alexa for Business is a service and platform that Americans can use to make a call to an Amazon Echo device or a telephone via the app. But in Mexico, we are not allowed to use that technology. This is a significant disadvantage of AWS for those living in Mexico.

I also think that Amazon Rekognition could be improved. For example, I have used Rekognition to label things like trucks, buses, etc. Then we put a camera in front of a bus, so that we can send notifications if the bus driver overtakes another car on the wrong side of the road. However, it seems that Rekognition's machine learning doesn't yet have the capabilities needed to make this kind of labeling and recognition system work properly. Thus, we've had to resort to alternative solutions.

And in terms of how easy it is to learn, Amazon doesn't have the most friendly educational platform. It is very obtuse, in fact. I have wasted a lot of time and effort studying through the official channels, so now I mostly use Udemy courses instead. They are very practical and much simpler, but I would still prefer to learn from the official educational platform if it were improved.

For how long have I used the solution?

I have been using AWS for about five years now. 

What do I think about the stability of the solution?

The stability of AWS is very good. 

What do I think about the scalability of the solution?

I work with AWS Lambda all the time and I never have any problems with scaling. Recently, Lambda launched a new billing system, which is cost per millisecond. Before, we would get cost per hundred milliseconds, as the minimum, and now if we use only 10 milliseconds, then the cost for 10 milliseconds is exactly how much we have to pay. So that's great, because now I can scale my functions with a precise cost calculation.

How are customer service and technical support?

I currently have several issues with Amazon Connect because we can only obtain two telephone numbers by default. With this scenario, there was a very difficult process to let Amazon know that we are not working for ourselves in our console, and that we offer our services as a third party, in terms of SaaS and IaaS, to our customers.

I'm not directly involved in the creation of accounts, and I just use them once they are created on the company or client's side. But in Amazon Connect, when we needed to add more users, the time response from Amazon was two or three days. We are subscribed to the developer support plan, and I think two or three days is a lot of time.

How was the initial setup?

Either my company or the clients usually have the console already set up when I start work on it, so there's not much in the way of setup that I can comment on.

What about the implementation team?

With the AWS projects that I lead for clients, it's basically just me that works on deployment, implementation, and maintenance.

What's my experience with pricing, setup cost, and licensing?

When it comes to professional certification in AWS, I implore others to study hard before your exams because $300 is a painful waste of money if you fail.

With AWS products, there is a steep learning curve and I think there are so many aspects because it is really an ecosystem. If you are committed to reducing costs, or increasing performance, or optimizing in any manner, you have to know the solution really well.

I think the best way to achieve this is by experience, but if you don't have any experience, studying hard is the next best thing to do.

Which other solutions did I evaluate?

The two alternatives I've considered are Microsoft Azure and Google Cloud Platform. However, because I am only certified in AWS, I don't know the difference between, for example, Microsoft functions in Azure and AWS Lambda functions in a commercial sense.

In a technical sense, though, AWS seems to be more comprehensive in the programming languages that it supports. For example, with AWS Lambda functions I can program in Python, PHP, Go, and many others, but with functions in Azure, you are limited to fewer options.

To our client, it's neither here nor there, because they're typically not involved in the actual development, but if you use Azure architecture then you're going to be limited to the programming languages that Microsoft supports.

What other advice do I have?

If you want to take advantage of all the benefits that AWS offers, then it's best to take the time to learn how the entire ecosystem, and each part of it, works. 

I would rate Amazon AWS a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Advance Consulting Partner
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Lead Cyber Security and Hybrid Cloud Engineer at The Johns Hopkins University Applied Physics Laboratory
Real User
A secure solution for commercial data analytics and storage
Pros and Cons
  • "We have seen an improvement in our infrastructure, as the code makes it very easy to deploy quickly to AWS."
  • "An easier way to determine estimated costs quickly would be helpful."

What is our primary use case?

Our primary use case for this solution is commercial cloud computing, analytics, and storage.

How has it helped my organization?

We have seen an improvement in our infrastructure, as the code makes it very easy to deploy quickly to AWS.

What is most valuable?

The features that we have found most valuable are IAM, KMS, and Security Groups for customizable security. Cloud formation for well-defined blueprints is also useful.

What needs improvement?

An easier way to determine estimated costs quickly would be helpful.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Account Manager at a tech services company with 501-1,000 employees
Real User
Makes it easy to scale and spin up resources and is pretty dependable
Pros and Cons
  • "It is easy to spin up resources."
  • "There is no control of downtime."

What is our primary use case?

We are mostly using it for DevOps. 

We are using its latest version. They do auto-updates and update it at their own will.

What is most valuable?

It is easy to spin up resources.

What needs improvement?

There is no control of downtime.

For how long have I used the solution?

I have probably been using this solution for eight months.

What do I think about the stability of the solution?

Over the past couple of days, we've had some outages. It seems they had some network issues, but overall, it has been pretty dependable and stable.

What do I think about the scalability of the solution?

It is easy to scale. We probably have about 50 users who use this solution.

How are customer service and support?

They're decent. Sometimes, they take a while to get back to you. It depends on the severity.

Which solution did I use previously and why did I switch?

We were using another solution. We switched to it because of its ease of use, ease of deployment, and cost.

How was the initial setup?

Its setup is of medium complexity. It depends on what you're setting up. Some of the things are easy, and some of the things are difficult. For example, setting up infrastructure as code with Terraform is difficult.

What's my experience with pricing, setup cost, and licensing?

It is comparable if you add in the price structure to an on-prem solution.

What other advice do I have?

On the DevOps side, make sure you know what you're doing for security before you implement it. Make sure it is secure.

I would rate it an eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Senior Researcher at a computer software company with 10,001+ employees
Real User
Stable, scalable, and reduces overhead costs
Pros and Cons
  • "Cost-effective and tolerant."
  • "Setup is somewhat complex."

What is our primary use case?

My primary use case was as a place to migrate legacy systems.

How has it helped my organization?

AWS has reduced our costs and maintenance requirements. It also allows us to control our load in peak times and automatically increases or decreases your capacity as required. 

What is most valuable?

The features I have found most valuable are S3 buckets and Lambda services.

What needs improvement?

An area for improvement would be API creation - a lot of tools are provided, but there can be issues with integrating them. There is also a cost underlay, in that at the end of the day, some costs are not in the picture, so AWS needs to improve its costing toolset.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

The stability of AWS has improved over time and can now be well managed.

What do I think about the scalability of the solution?

This solution is scalable to any limit.

Which solution did I use previously and why did I switch?

I previously used Rackspace Openstack but switched because it required more manpower than AWS, and AWS is more cost-effective and tolerant.

How was the initial setup?

The setup was somewhat complex. It was done in three phases over a year.

What was our ROI?

This solution reduced our overhead cost by 30-40%.

What's my experience with pricing, setup cost, and licensing?

Technical support is expensive to use.

Which other solutions did I evaluate?

I evaluated Oracle Cloud, but it was more complex to use and provided a smaller toolset than AWS.

What other advice do I have?

This solution is one of the top tools available for legacy migration. I would rate this solution as eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Co-Founder at a tech services company with 1-10 employees
Real User
Offers many useful features and is easy to use
Pros and Cons
  • "One of the most valuable features is that Amazon AWS has a lot of data centers and regions where we can position our virtual machines for leverage. Amazon AWS is also easy to use. You can quickly spin up something, use Explorer, building proofs of concept, things like that. Once the proof of concept is built once and we know how things are going to look from a production perspective, we try to move everything to the data centers. These features and the ease of use are the main reasons why we use AWS."

    What is our primary use case?

    We are essentially using a couple of virtual machines. We also use Amazon's transcoding services that convert video formats. We use it for internal purposes, especially for specific applications that it has. 

    What is most valuable?

    One of the most valuable features is that Amazon AWS has a lot of data centers and regions where we can position our virtual machines for leverage. Amazon AWS is also easy to use. You can quickly spin up something, use Explorer, building proofs of concept, things like that. Once the proof of concept is built once and we know how things are going to look from a production perspective, we try to move everything to the data centers. These features and the ease of use are the main reasons why we use AWS. 

    What needs improvement?

    There are no additional features I would like to see. All the features we require are already provided and we aren't looking for anything else beyond that. 

    In general, the only feedback I have is about the startup programs they used to have. Startups would get a particular amount of credits so that people who are just starting their own business could export. This is no longer the case, but it was very good because it helped a lot of people start their businesses. Amazon should consider this again. 

    For how long have I used the solution?

    I have been using this solution for three years. 

    What do I think about the scalability of the solution?

    This solution is scalable. 

    How are customer service and support?

    I have never needed to contact technical support. 

    Which solution did I use previously and why did I switch?

    I previously used Azure. I was working for a company that used Azure CSP, but I prefer AWS. 

    How was the initial setup?

    The initial setup is straightforward. I'm technically proficient and did it myself. 

    What about the implementation team?

    I implemented through an in-house team. We're a small, boutique-type company, but we are proficient enough. 

    What's my experience with pricing, setup cost, and licensing?

    In terms of price, there are less expensive options. 

    We are using open source technology, so there is no licensing. 

    Which other solutions did I evaluate?

    I looked at Google Cloud also, but I still would prefer AWS. It has automation and scripts that we can leverage. People are familiar with AWS, so it's our top choice for public cloud. 

    What other advice do I have?

    I absolutely recommend Amazon AWS to anyone who wants to start using it. 

    I would rate Amazon AWS a 10 out of 10. That's the main reason why we're using it. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2024
    Buyer's Guide
    Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.