Jai_Prakash - PeerSpot reviewer
Senior Manager IT at OakNorth Bank
Real User
Top 20
Easy to set up, good support, and feature-rich
Pros and Cons
  • "The installation and initial setup are easy."
  • "We have had several issues with the products and services but as of now, there are no good alternatives."

What is our primary use case?

We use the AWS Cloud service for storing company-related information.

What is most valuable?

The cloud-based infrastructure has several good products that people normally use.

What needs improvement?

We have had several issues with the products and services but as of now, there are no good alternatives.

For how long have I used the solution?

I have been using Amazon AWS for the past seven years.

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What do I think about the stability of the solution?

I use AWS several times each day, and we plan to continue using it.

What do I think about the scalability of the solution?

We have 7,000 users on AWS.

How are customer service and support?

The technical support and customer service are good.

Which solution did I use previously and why did I switch?

I have also worked with Microsoft Azure and I find the initial setup of AWS to be easier.

How was the initial setup?

The installation and initial setup are easy.

What's my experience with pricing, setup cost, and licensing?

This is a subscription-based product.

This is not an expensive product but it would be an improvement if the price were cheaper. Google Cloud, for example, is cheaper.

What other advice do I have?

This is definitely a product that I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Technical Architect at a computer software company with 1,001-5,000 employees
Reseller
Highly scalable, highly stable, and fast support
Pros and Cons
  • "We are mostly using EC2 compute and other resources. Most of our managed services are in AWS, which some of our clients prefer."
  • "User personalization and robotic process automation services need to be mature enough. More APIs are required for robotic process automation services. Azure is more mature in terms of user personalization and robotic process automation services. The document processing can also be better. Whenever we want to do any kind of document management, I try to do OCR, ICR, etc. The functionality in AWS has to be more like that."

What is our primary use case?

Most of our managed services are in Amazon Web Services. We also use Kubernetes clusters for some of the cases. 

We are basically on the cloud, and most of our clients prefer AWS as the cloud provider. Most of the solutions have been on-premises, which basically involves migration to AWS. We also started using a hybrid model because some of the clients prefer a hybrid cloud kind of approach, where they have an on-premises model and something on the cloud so that they can just connect their data centers to the public cloud. 

What is most valuable?

We are mostly using EC2 compute and other resources. Most of our managed services are in AWS, which some of our clients prefer.

What needs improvement?

User personalization and robotic process automation services need to be mature enough. More APIs are required for robotic process automation services. Azure is more mature in terms of user personalization and robotic process automation services. 

The document processing can also be better. Whenever we want to do any kind of document management, I try to do OCR, ICR, etc. The functionality in AWS has to be more like that.

For how long have I used the solution?

I have been using Amazon AWS for almost two and a half years.

What do I think about the stability of the solution?

It is a stable product. We do not have any issues with its stability. Most of the customers come for 99% to 99.95% availability. 

What do I think about the scalability of the solution?

AWS has a very highly scalable model. Because the availability requirements are high, we typically go for additional redundancy. It is easily possible to support different operating models in AWS.

How are customer service and technical support?

Their technical support is very good and fast. Whenever you need something to be fixed, they are able to do it completely.

How was the initial setup?

It is comparatively very easy. We have our own R&D environment where we do our work. When we want to actually do something for the client, we just move the work that we have done in our R&D environment into the client's cloud. It is very easy to use all the services.

What's my experience with pricing, setup cost, and licensing?

Its price is kind of okay. When we do a migration from on-premises to the cloud, we typically use the lift-and-shift model. Based on the studies that we have done, cost savings are definitely there when we moved from on-premises to the cloud.

What other advice do I have?

I feel that you shouldn't basically stick with any particular cloud provider. If you really want to take the benefits of a multi-cloud environment, you should not build your applications focused on any particular cloud provider. You should build something that is generic, and whenever required, you should be able to switch to any kind of cloud provider. People tend to actually focus on one particular cloud provider, and they start building their applications to cater to that provider. You shouldn't do that. You should reap the benefits of all cloud providers. This is what we also say to our clients.

I would rate Amazon AWS an eight out of ten. It is really good as compared to the other cloud providers such as Google Cloud.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Amazon AWS
March 2024
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PeerSpot user
Senior Technical Support Analyst at a transportation company with 10,001+ employees
Real User
Some of the valuable features are EC2, RDS, and Route 53.

What is most valuable?

  • ECS (EC2 Container Services)
  • EC2
  • RDS
  • Route 53

How has it helped my organization?

At this point, we have been testing applications that are managed by third-parties. The benefit we see at this stage is mainly cost. We are now starting to see the benefits that the platform has to offer.

What needs improvement?

At this stage, we have found the services we are using are meeting our needs. We have been asked by management to incorporate high-security (encrypted email and data volumes) on all services. Some of the security features require extra configuration to achieve that.

For how long have I used the solution?

I have been using Amazon AWS for about seven months.

What do I think about the stability of the solution?

At this point, there have been no stability issues.

What do I think about the scalability of the solution?

Scalability has been good using services like ECS, ECR Load Balancing, and Auto Scaling features.

How are customer service and technical support?

We have not had a need to engage support for any assistance.

Which solution did I use previously and why did I switch?

Our previous solution was supported by a third-party. We saw the opportunity to reduce cost by managing it ourselves, in-house.

How was the initial setup?

The setup was easy at first, because a lot of the services are wizard driven. We found as we needed to customise the services further, we had to do most of this manually to get the desired result.

What's my experience with pricing, setup cost, and licensing?

Pricing has been quite surprising, since we are running both DEV and UAT platforms simultaneously. It is definitely cheaper than the solution that has been managed by the third-party.

Which other solutions did I evaluate?

We did not evaluate other options. This was the one that management had chosen. I do not believe this was based on a technical viewpoint. I just think it was decided.

What other advice do I have?

You have to be able to not think as if on-premises systems are sitting in a data centre. Everything, and I mean everything, is a service that is launched by a script. We are able to run up a platform, say UAT, entirely in about an hour. The plan will be to do this entirely by scripts.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior QA Manager Performance Testing & Engineering at a tech services company with 10,001+ employees
Real User
Enterprise-level technical support is easily accessible, and it includes a vast number of useful features
Pros and Cons
  • "It has a lot of new features that make our lives easier in terms of what we want it to do in the house."
  • "There are numerous use cases, and the setup varies from complicated to very simple in some cases."

What is our primary use case?

We build our own service virtualization tools. We use Amazon AWS for cloud hosting. AWS has a lot of services that we use.

What is most valuable?

Everything in AWS is valuable? AWS itself is valuable in multiple ways. Whatever I use is valuable, which is the reason we use it.

It has a lot of new features that make our lives easier in terms of what we want it to do in the house.

For how long have I used the solution?

I have been using Amazon AWS for four years.

What do I think about the stability of the solution?

Amazon AWS is quite stable, which is why it is used by many people.

What do I think about the scalability of the solution?

Amazon AWS is highly scalable.

How are customer service and support?

There's no tech support. AWS operates under a different model. There is no simple tech support available, as there is in other traditional methods. We have an enterprise account, so it's not like individual tickets; we have an enterprise client relationship, so it's very different.

It is easy to access them.

Which solution did I use previously and why did I switch?

I've worked with a variety of service virtualization tools.we have not used anything from IBM. We don't use Azure, we use Amazon AWS. AWS as an IaaS or PaaS cloud solution.

How was the initial setup?

The initial setup is straightforward. However, you can't give a broad overview of your setup as it depends on your use case.

There are numerous use cases, and the setup varies from complicated to very simple in some cases. As a result, I don't want to give a generic answer.

What other advice do I have?

It's quite good, I would rate Amazon AWS a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Osamah Khan - PeerSpot reviewer
Owner at Global Creations Pakistan
Real User
User-friendly, stable platform with servers that are more reliable than others
Pros and Cons
  • "Stable platform with a straightforward setup. It's user-friendly, with more reliable servers compared to the competition."
  • "The technical support package for free trial users should be built on and improved."

What is our primary use case?

I used Amazon AWS to create a server for our local application and integrated it for clients.

What is most valuable?

What I liked most about Amazon AWS are its services and infrastructure. They're good. It's a very user-friendly platform. Its servers are also more reliable than others.

What needs improvement?

An area for improvement would be their technical support packages. They should improve the technical support packages for users on free trial. There is a gap between the user and their technical support team. My suggestion is for them to build on their support for their free trial users.

For how long have I used the solution?

I used Amazon AWS within the last 12 months, but not right now as I used it for my old project, when I was creating an EC2 server at that time. That was my virtual project, so I created an account and used the AWS services, and also created the server, but that project was closed, so the need was unmet.

What do I think about the stability of the solution?

Amazon AWS is so stable.

What do I think about the scalability of the solution?

Amazon AWS is scalable, and I'm rating it a nine out of ten for scalability.

How was the initial setup?

Installation for this solution is not complicated. It's easy to install. It's straightforward. If I were to rate my experience with the initial setup of Amazon AWS, with five being the best and one being the worst, I'm giving it a five out of five.

What about the implementation team?

Amazon AWS was deployed in-house. I didn't use any integrator, reseller, or consultant.

Which other solutions did I evaluate?

I was working with Alibaba Cloud before I worked with Amazon AWS. Alibaba Cloud is comparatively more difficult than Amazon AWS.

I also evaluated Google Cloud and the main differences between Amazon AWS and these other products include how Amazon AWS was easy to use, user-friendly, and its infrastructure.

What other advice do I have?

I've also used the server I built via Amazon AWS for our Android applications, and found the reliability and the stability of that server to really good. I can use it again next time when I'm into development. The server's always good.

I had four customers on Amazon AWS. Those customers were architects working in technology and IT companies.

I also created a server for our taxi application client as one of my projects. I have a local user.

I had three to four people for deployment and maintenance. Some were nontechnical, while some were technical, with an IT background.

Because I was on the free trial version of Amazon AWS, I didn't get to use their technical support.

I used the free trial of Amazon AWS for my clients. I used it during the testing period. I developed applications for clients, then recommended AWS servers to them for the applications.

I highly recommend this platform to others who are considering using it, because its stability is good.

We have different requirements vs other users, so I'm not in a position to recommend features, especially because I have not used all the features of Amazon AWS. I can't say that this feature is good, or that feature is bad. I can't say which features to add to the next release.

I'm rating Amazon AWS a nine out of ten and this is both from an integrator and customer perspective.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Customer Success Manager - Architect: Cloud and Data Platform at a tech services company with 10,001+ employees
Consultant
User friendly solution
Pros and Cons
  • "User friendly solution."
  • "Friendly console for implementation."
  • "Requires better integration with other cloud products."

What is our primary use case?

My company is a reseller of Amazon AWS. We have approximately 500 users.

I am a multi-cloud engineer and I am certified with AWS. Our primary use case is to set costs and cost integration on the cloud as well as some databases.

What is most valuable?

The cost of Amazon AWS is similar to Azure and has the same value. It is a user friendly solution.

What needs improvement?

AWS could use better integration with other products and clouds. Multi-cloud is an important solution for cost savings.

For how long have I used the solution?

I have been using AWS for six months.

How are customer service and support?

Amazon AWS provides good support.

How was the initial setup?

The initial setup is easy, it's a friendly console for implementation.

What's my experience with pricing, setup cost, and licensing?

The licensing costs is billed monthly.

What other advice do I have?

If you are considering Amazon AWS you should think about the cost of solutions and the ability to create systems and instances.

I would rate this solution a 9 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Itthiphol.e - PeerSpot reviewer
Lecturer and Researcher at a university with 1,001-5,000 employees
Real User
Very scalable, easy to use, and reliable
Pros and Cons
  • "The installation process is very simple."
  • "The product would be better if it was more secure."

What is our primary use case?

We primarily use the solution as a cloud computing platform. We use it for database storage. 

How has it helped my organization?

Application development and migration form On-Premise to Cloud

What is most valuable?

The solution is very stable. Its reliability is great.

We've found the product to be very easy to use. 

The solution is scalable. 

The installation process is very simple.

Technical support is very good. 

What needs improvement?

The product would be better if it was more secure. 

The stability could always be improved upon.

For how long have I used the solution?

I've been using the solution for a few years at this point. It's been a while. I've had a good amount of time to work with it. 

What do I think about the stability of the solution?

The solution is very stable. It doesn't crash or freeze. there are no bugs or glitches. It's reliable and the performance is good.

What do I think about the scalability of the solution?

The product is scalable. If a company needs to expand, it can do so with ease. 

We have about 50 people using the solution within our organization.

How are customer service and technical support?

The technical support on offer from Amazon is very helpful and responsive. I'm happy with the level of service they provide. They are very good. 

Which solution did I use previously and why did I switch?

We did not previously use a different product. We've always used AWS.

How was the initial setup?

The solution is very simple and straightforward. It's not complex or difficult. A company shouldn't have any issue with the process. The deployment is quick.

What about the implementation team?

Middle level

What was our ROI?

Calculate form  Physical Server , CAPEX,OPEX

What's my experience with pricing, setup cost, and licensing?

You do need to pay for a license. We pay a monthly fee in order to use the product.

Which other solutions did I evaluate?

Yes,I study form this ,https://comparecloud.in/

What other advice do I have?

We are using the latest version of the solution. I'm not sure of the version number off-hand. 

I'd rate the solution at a nine out of ten. We're very happy with its capabilities. 

I'd recommend the solution to other users and companies. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Solutions Specialist (Network & Security) at Ooredoo Qatar
Real User
Top 20
Economical, with good performance and good support
Pros and Cons
  • "It is easy to use."
  • "The pricing is reasonable but there is always room to be better."

What is our primary use case?

We use Amazon AWS for website hosting, application hosting, and serverless computing.

What is most valuable?

Everything is good. 

It is easy to use.

The performance is good.

It's also very economical.

What needs improvement?

The pricing is reasonable but there is always room to be better. 

If it was offered for free, it would be better.

For how long have I used the solution?

I have been using Amazon AWS for three years.

We are using the latest version.

What do I think about the scalability of the solution?

We have 20 people in our organization who are using Amazon AWS.

How are customer service and technical support?

Technical support is okay.

Which solution did I use previously and why did I switch?

I use Microsoft Azure and Google Cloud as well.

How was the initial setup?

It's a cloud-based solution, there is no installation.

What's my experience with pricing, setup cost, and licensing?

The price is quite reasonable.

With Amazon AWS, you pay as you go.

What other advice do I have?

Definitely, I would recommend this solution to others.

I would rate Amazon AWS a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.