Amazon AWS is very lame in the sense that it's into some sort of beginner stage stuff. Most of our customers prefer Azure Cloud over AWS. Azure has lots of features, especially on the identity side. It has integration with the social media built-in plugins. It has integration with a plethora of applications. It has that sort of an ecosystem. Amazon, on the other hand, on most of the integration side, there are applications in Java or there are customer-specific applications and therefore we have to do the development. This is in contrast to Microsoft Azure, where we get the ready-made plugins.

Our experience is AWS should be preferred for the financial sector where there are not very many changes. It's more minimal changes that come into play on the implementation side. We recommend Microsoft Cloud to most of our customers, especially when they want quick implementation and there are a plethora of things to integrate the cloud with. 

With AWS, we feel it has a lot of improvement areas. It's a good cloud, however, if I compare it with Azure, Azure is more of a feature-rich cloud. 

The initial setup can be a bit difficult. 

I expect AWS to come up with more identity features. They should have a very robust identity federation system, like what Azure and maybe Google Cloud are offering. Identity has some sub-verticals, like single sign-on and multifactor authentication and federation with some on-premise systems like ADFS servers or LDAP directories. Those things are very difficult to configure in AWS. AWS should come up with more connectors and more robust and user-friendly IdAM systems so that we can reduce time. We should be able to implement our projects faster.

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Their performance could be improved. It would be beneficial to focus on enhancing services and delivering improved options at a faster pace. Support response times can be improved, especially in areas where faster assistance is crucial. Currently, responses tend to be somewhat delayed. The pricing structure could be enhanced.

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There is room for improvement in pricing. 

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Price is an area with a shortcoming in the solution that has a scope for improvement. Amazon can improve in some areas related to its pricing. Amazon selected the pricing plans, and I had to choose one. In general, it is an expensive tool.

It is cheap when you are starting with the tool since they have this free tier. However, that is not the reality when you really start working with Amazon since you will end up paying a lot at the end of every month.

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There should be improvement in terms of creating databases of varying sizes which would provide flexibility.

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The product should reduce carbon emissions. 

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Amazon AWS should integrate AI capabilities. 

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The initial setup is not easy at all.

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The cost of the product is an area of concern where improvements are required.

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Faster API response times and an improved console experience would be better. Enhanced performance across APIs and the console would streamline our workflows.

In future releases, improved compatibility and minimal downtime during upgrades would be significant enhancements.  

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There is room for improvement in cost. Everyone complains about AWS being expensive. The initial cost starts small but can skyrocket unexpectedly. That's why some people, like my friend, have moved to Linode. 

Linode tells you upfront: "This instance with this configuration will cost $20/month. That's it." There are no hidden fees.

With AWS, it might start at $20, but then it creeps up to $35, $40, $50, and so on. It's a big concern, and people are even moving back to on-prem infrastructure because of it. 

Cost is crucial, and I see it myself. It gets expensive over time. AWS needs to improve its cost transparency and offer more predictable billing options. 

The cost is what everyone is running away from. It gets expensive over time.

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Some people complain that customization is very difficult in AWS. So they think there are other options. If we have everything ready in AWS or any public cloud, if I have two deployments in bulk, then I will get automation. If automation is ready, then I can do everything in a single click.

In future releases, I would like to see more automation.

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IAM must be made simple and straightforward. It is a little bit complicated compared to GCP.

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The customization could improve. However, it depends on the customization needed. 

To enhance its capabilities, Amazon AWS should improve its integration with other digital security platforms and solutions, especially those used by companies in domains, such as banking, financial services, and insurance. While Amazon AWS has its own solution, there are many other initial vendor companies that perform exceptionally well. Therefore, it is crucial for Amazon AWS to have better integration with those platforms and solutions, including how to host and integrate them with the rest of the Amazon AWS services. Although Amazon AWS has its strengths, it doesn't always work seamlessly for customers, making it a significant obstacle to migrating applications to Amazon AWS. Rather than focusing on developing new features, Amazon AWS could better serve its customers by supporting these existing solutions in the digital security space.

There are many excellent encryption solutions available, along with many other solutions. By supporting these solutions and offering easy integration, Amazon AWS can create a win-win situation for its customers.

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I'm not an expert on the product, but if I had to suggest one improvement, I know a feature that would allow a person to back up his on-premise solution to the cloud directly with one click would be useful. This solution should be agnostic because sometimes a product that was backed up with Veeam is highly compatible with Commvault. I think it would be better if these backup features were agnostic. 

Viewing a build could also be improved. It's not easy to follow up on your consumption and see how much you're paying and how much you will be paying. Viewing the build could be more clear. 

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It's too early to say what needs to be improved, as we went live only at the beginning of this year. We started last year and went live at the beginning of this year, so it's still a work in progress. In terms of additional features we'd like to see, the one thing that comes to mind is better integration with Oracle. We have a lot of Oracle databases, and there is no other option to either migrate to PaaS, stay on-prem, or use Oracle Private Cloud. So better integration with Oracle is something we are looking into. It's the same story with AWS or Azure. 

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AWS could benefit from being more cloud-agnostic. This means allowing customers to easily migrate their workloads and applications built on AWS services to other hyperscalers if needed. Currently, the architecture feels closed, making it difficult for customers to move to different cloud providers seamlessly.

One of the issues I'm facing is that my RDS SQL Server version 5.8 is reaching its end of life, and I need to upgrade it to a customer-wanted version. I want to do this on Graviton instances, but Graviton only starts with version 8.0 and currently doesn't support the 5.8 series. 

We've raised a Priority Feature Request (PFR) with AWS to have this functionality added for at least three months. This would give us enough time to upgrade our database to the 8.0 version without any issues.

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AWS Marketplace: Somehow Amazon associated their marketplace as a place to find images of various installs (preconfigured software) and was late in the game enabling and promoting SaaS-based solutions. Thus, the AWS marketplace has near zero awareness in the mind of the prospect to find solutions to various problems plaguing them. 

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There is a feature called Kinesis, which has to do with image processing. There are a few artificial intelligence tools that Amazon AWS should improve on.

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We get a lot of exception errors, and we're working with AWS to figure out how to fix that. when we lift and shift . We get a lot of alerts. 

As our serverless Lambda is maintained by AWS, in a certain aspect,  we need to gain some more visibility into what is going on when problem happens with AWS serverless 

Their metadata management in AWS needs improvement. They need a centralized metadata management tool, where it can be integrated with  outside metadata tools  with the API. We really need a central metadata framework.

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There should be seminars and online training sessions available from AWS because a lot of people who are not using it would benefit from having the basic knowledge or basic hands-on experience. If they gain experience with it, then they will be happy to use it in the future.

Training could be in the form of more documentation or training videos. Any increase would make this solution easier to handle.

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Like every other customer, I'd suggest pricing is the one feature everyone wants AWS to improve. 

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We have a very good approach internally with what we have developed. It involved overcoming some hurdles regarding the single point of truth or single point of configuration, which is sometimes not that easy for AWS. There are dashboards and you have your web service, but bringing all these together and orchestrating is sometimes quite difficult.

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I think the solution could be more user-friendly, like Microsoft products. They could include a lot more applications and make free resources available. I'd like to see more code application within AWS to build modern and good applications. A lot of cases we deal with need to write a lot of code in AWS and it would be helpful if there were designer functionalities.

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Recently tried the boot on the desktop, which is where you create a virtual desktop, on a laptop for example. You provide this, and you can use a laptop on the cloud and have everything safe, without having to purchase an expensive laptop.

When I tried with another company, from Azure, which uses the same thing, that with the boot as desktop they had some work needed to make some changes to the AWS desktop. They are not as flexible or powerful as a platform as Azure on this subject.

Previously, they had great VoIP software that they used in AWS, and when I created an account, they didn't have the option to assign too many numbers, local numbers, that could be used for hosting.

In terms of improvement, they should try to give more emphasis to the VoIP system.

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As a result of the competency, I believe that most people are now leaning toward Azure rather than AWS. That is also according to Gartner's forecast, more people are turning to Microsoft Azure.

The price could be better.

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The solution could always be further improved on the commercial side of things. Amazon Web Services are not cheap. It would be ideal if it was less expensive for the customer.

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There are some subjective pain points, but we are pretty satisfied.

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One feature I would like to see is to have a better or a more user-friendly web console. 

The web console of AWS is not so user-friendly. They can make it more user-friendly, which will be good for administrators or users of AWS.

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The IEM (Infrastructure Event Management) appears to be complicated, specifically cross-account resource permissions. It's a bit complicated to implement and to understand. It requires a lot of heavy lifting. 

I am not exactly sure if we implemented it poorly, or it is the same.

Cross-validation and logging-in are areas that need improvement.

There are many variables involved in pricing the service in AWS and overall, the pricing is a bit on the higher side. If the variable in pricing could be simplified, that will also help. Sometimes, we don't use these cost optimization tools.

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I haven't delved down deep enough into the solution in order to come up with an answer for what may be lacking.

The only real downside to AWS is they can easily shut you down if they want to.

Clients ask us "Well, what happens if I go and put this on AWS and they don't like me for some screwy reason and all of a sudden they shut me down, they've killed my entire company?"

While AWS often is at the top of my list to recommend to people, I always have to tell them, "Hey, you got to be careful because if they don't like you, they can shut you down in a heartbeat. And they can kill an entire company by doing that."

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Amazon AWS could be improved with cheaper licensing costs. 

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I'd like to see AWS implement consolidated billing for businesses operating under one group. We want to consolidate the functionalities but keep the billing separate. That is a challenge we've faced, and I feel it's something they can improve on. For example, maybe you have three businesses that are operating under one group, and you want each entity to have a separate bill for the respective workload that they're using. But in terms of technical expertise, you want to consolidate the technical support and function of the three accounts. That's an area where AWS is struggling.

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The features that should be improved are that there should be better clarity on their invoicing. There are so many things they charge for - high line items in the invoice. I think there should be more clarity and more ease of use with their billing.

I'd like to see better ease of use with the billing console and a clear dashboard to understand the usage.

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The service's power lies in its simplicity. It is great in that respect. 

The UI is constantly being improved and the billing dashboard has been improved.

Previously, we asked for more end-to-end workshops, examples, and tutorials and these have been added and improved. 

Recently, AWS has been adding improvements across services, documentation, tutorials and we have now got workshops with real-world scenarios which are tremendously useful It makes me a very happy user. 

AWS and the cloud is a space for constant learning and AWS has increased their output in that respect. 

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There are some areas that are not great. For example, with some Microsoft technologies such as .NET, you will have a difficult time deploying it on AWS. It works very well with open-source solutions like Java, but not with .NET technologies.

I would like to see more alerts added to the system. Preemptive alerts would be very good. It is something that happens and you have to do a lot of configuration at that time, which can be complex.

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When it was only Amazon AWS in the market, no one was concerned about the pricing. However, now that there are so many competitors, there is more comparison for cloud service providers. They should look into reducing the price of this solution to stay competitive. It would be a benefit.

The current trend is multi-cloud. They can launch the Oracle service in Azure, and we expect that this should be possible in Amazon AWS as well. 

I would like to see better integration between Oracle and AWS.

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We would like the system documentation for configuring this solution to be improved, in order to provide better process clarity.

Similarly, we would like more templates to be available to download for performance-oriented architecture, so that we can re-purpose them for our environment.

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If Amazon AWS can offer more self-paced learning tools, on their website, on CBT,  it'll be easier for more people to familiarize themselves with their service. Especially when they are delivering new services from time to time. Educational tools that can help users familiarize themselves with their service. It would be great.

I know they have a Free Tier service, but they need to register their credit cards. Some of my colleagues have concerns. If the usage exceeds a certain value, they exceeded the Free Tier usage time and they will start charging your credit card. My colleagues forgot about the usage and credit card payments. They needed to pay for the additional amounts which they used on top of the Free Tier usage. If Amazon AWS could improve the free service model to be more user-friendly in a way of not using a credit card, that would be great.

For personal learning, you also need to register your credit card. You need to be careful or you will have to pay.

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One thing that Azure offers that I think is good is Migrate appliance. So, Azure has a migrate appliance that allows you to run against workloads to determine the cost, preparedness, and scalability. I haven't found a similar feature in AWS. That kind of service would be great on AWS too if you could point it to the data center.

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While the IAM security key is very secure, they only give you one chance to capture your key. If I'm already logged in and have an email address online, it would be better if it were sent in an encrypted manner to email so that you don't lose the key. I might create the IAM and then perhaps forget to capture it off the screen and then when I do need it, I realize I don't have it and have to create another profile.

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They should implement the command shell by default. As it is now, to open the console, you have to download the command application. When you compare with GCP, they have the command shell inbuilt.

It would make it more seamless for the administrator to include this. There are times where the machine is not connecting and you can't wait for the RDP because you have to create them quickly.

Building a shell directly from the console is a good solution. This is missing by default. there are ways that it can be done and integrated.

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We have had some difficulty figuring out how to monitor how many EC2 instances have been networked into our entire enterprise. We usually try to create a diagram outside of AWS. The types of information we are trying to determine are, for example, what hardware devices are interconnected, and when was the interconnection made.

It is difficult to extrapolate budgeting costs and schedules from the information gathered from the usage of the solution in our systems. We are given a large lump sum of money at the beginning of the year for our budget but it is hard to summarize costs to put down on paper for justification or projections.

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With regards to improving the service, I don't see any room for improvement at this time. I love the technology, it is a very good public cloud offering with very good services. Until now, there are no services that I don't like.
One other aspect, it would be good to see the basic service level improved with regards to response time. They don't offer 24-hour support. 

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This solution could be improved by a better licensing model, especially for third-party software. Amazon AWS could also potentially be improved by more free storage, but I think that it's okay when compared to competitors' products. 

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The biggest area for improvement is the fact that there are a vast amount of tools. The best way to describe it is this: you have lots of Lego pieces, hundreds of Lego pieces, but they all do something specific. However, it's very difficult to understand the purpose of these tools, how are they fit into our environment, our design ideas, etc. To assemble all of these tools, to make them fit into the architectural vision of the company, is very difficult. This is especially true for a startup that doesn't have unlimited resources for research and study. We cannot comprehend the vast amount of information that Amazon produces.

The pricing is very confusing.  

They should really consolidate and make things simpler rather than offer you hundreds of random options. The way everything is arranged really forces users to figure out everything on their own and then, on top of that, to calculate the total costs. There's an infinite number of combinations even just with cost calculations. It's too much. 

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IaaS is sometimes way too complicated to complete one task.

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We don't have any issues for the time being, because I intend to use this in a limited, not exhaustive, manner. For the time being, we're fine with whatever we're doing.

The billing should be more competitive.

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Amazon needs to develop better tools for troubleshooting network traffic, application insights, performance, and even some aspects of integration mapping. I'm hoping AWS implements something like Azure's Network Watcher and a log analytics solution where a can pull logs from various services and present them in a single dashboard. I want to summarize the performance and usage of every service and application.

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The solution can get to be a little expensive. 

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There's always room for improvement, however, they're building out new products. 

The problem with AWS is you have to keep up with the technology. If you don't stay up to date with the technology and its latest changes then you won't know what to use in your infrastructure. For example, as soon as you finish building one thing, then they've already updated to something new. They're always continually updating, rebranding, and rebuilding. 

They tend to oversell before a product is ready.

The solution needs to have more security features continuously added to it.

It would be ideal if they could continue to build a more hybrid collaborative solution - something that allows users to be on-prem, on cloud, or wherever they need to be to build. I'm looking for more AWS to Microsoft (or AWS to Linux) authentication solutions.

There are a lot of management requirements. You need to manage every aspect surrounding the solution, and it can sometimes be a lot.

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Instead of using some third-party solutions, Amazon should include them as part of its offering.

Currently, we are using some third-party services for various purposes. Amazon can acquire those open-source products and provide them with managed services.

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I am not an expert in AWS, nor do I work in the dev-ops department, so I might not be the best person to ask this question. It could be made cheaper. I know we spend a lot of money each month on AWS.

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Personally, I need to improve myself in terms of the knowledge I have around the product. My goal is to maybe get certified in order to understand it better. It would be helpful if they would be able to provide me with more certification information. 

It's a good platform. I don't have any issues with it at the moment. 

It would be ideal if they could provide automatic health reports. That way, I would be able to understand at a glance the state of my services at any given time. 

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Amazon AWS could improve by being more secure and adding more features.

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If you are familiar with other cloud infrastructures, you can see that it is in need of some enhancements.

It is easy to enhance it to make the clustering easier.

At times, when you use CloudFormation to create five machines with a sequence name, it is difficult but can be done with Terraform easily. 

I would like to see CloudFormation made more in the programming way of thinking. You have some variables, LOB, IF statements, and inheritance, where it's not just the functionality that we have, but gives you the output. They could make it close to the programming language, even if it's a scripting language. They need more control over it such as an If-Then-Else statement and a sub-loop if possible. It will make it easier to create the infrastructure.

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AWS cloud has an issue with accessibility to the customer, it's very limited and if there's an internal issue, we won't know about it because they don't expose their APIs to many things. This is a generic cloud problem for all cloud products. It's not just AWS. It's Azure, Google, all of them have the same problem. They will never give you any information, and you can't even check their logs properly. That kind of transparency issue is critical because whether I'm using their infrastructure or not, I should have visibility with regard to what is happening in my network.

I'd like to see compatibility extended to include additional applications which are widely used but not compatible on the public cloud. Without them, you can't build the ecosystems for each and every thing. I realize there are so many applications around and you can't source everything but I'd like to see additional compatibility.

The solution has some limitations because you won't have the space for some of the applications. For example, Google is the only provider with a VMware product line. Some of the applications still need a physical server.

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They're really good on the business computing side, but there are other services where they can do really well. They can improve the data analytics platform and the data warehousing platform.

Its pricing can be simplified a little bit more.

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We have had several issues with the products and services but as of now, there are no good alternatives.

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User personalization and robotic process automation services need to be mature enough. More APIs are required for robotic process automation services. Azure is more mature in terms of user personalization and robotic process automation services. 

The document processing can also be better. Whenever we want to do any kind of document management, I try to do OCR, ICR, etc. The functionality in AWS has to be more like that.

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At this stage, we have found the services we are using are meeting our needs. We have been asked by management to incorporate high-security (encrypted email and data volumes) on all services. Some of the security features require extra configuration to achieve that.

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An area for improvement would be their technical support packages. They should improve the technical support packages for users on free trial. There is a gap between the user and their technical support team. My suggestion is for them to build on their support for their free trial users.

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AWS could use better integration with other products and clouds. Multi-cloud is an important solution for cost savings.

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The product would be better if it was more secure. 

The stability could always be improved upon.

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The pricing is reasonable but there is always room to be better. 

If it was offered for free, it would be better.

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There have been some issues in the past when it comes to file integrations in AWS's cloud products. However, there are now alternative solutions out there that are helping to integrate them all.

One thing is that sometimes it becomes a problem when troubleshooting our tools because when you have some things local and some things remote on a foreign server, it can get complicated. We find that sometimes it's a challenge to gather the necessary information from logs and such because you need the proper agreement to capture those details. 

In the future, I would like to see Amazon move more into local clouds, by capturing more of the small market. Nowadays, spending a lot of money is not on the list of priorities for many companies, especially considering what's going on in the world. We want to leverage whatever amount is available and still get all the benefits of new AWS cloud offerings.

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Our use case is limited to virtual services and RPA development. We are not using it quite heavily, and there are not many issues or problems so far. However, it would be great if it could be integrated with more AI features and proactive monitoring. It could also have more automatic capacity expansion features. For example, when renting out some space, memory, or computing power, the service can have the capacity to expand by itself without being manually handled by us.

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The user interface (UI) needs improvement. Right now, it's not the best.

The product's authentication method could be better.

The pricing model could have a more competitive edge.

It would be great, in a future release, if the solution offers unified hybrid management, or hybrid cloud management.

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The improvement should be done as per business needs. 

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It would be helpful for us if we could easily integrate Oracle RDS with AWS. That would work well with the solutions we have in place.

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I cannot recall feeling there were any features missing.

There is a bit of a learning curve. That said, it's likely no different than learning any other cloud.

The pricing could be a bit lower, even though its costs are in the middle of the road.

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Monitoring still needs to be improved.

Better support for Windows Operating Systems would be appreciated. It is good for Linux but needs to improve for Windows.

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The pricing could be more competitive.

There need better integration tools whereby you could have widgets. It already technically has this, however, if they had widgets that could help with the journey from an on-premises legacy database management system, that would be ideal. There should be some accelerators that can convert and automate data pipelines into AWS so that users don't have to start from scratch. 

Basically, if we had accelerators and tools that can help fast track and leverage existing data schemas, models, and then also, data pipelines that are already set up, it would help items to be quickly migrated rather than doing everything from scratch on the cloud.

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The price could be better. Support for data analytics could be better. I don't see much support for data analytics. They have a lot of support in Azure, but I don't see a lot of innovation on the data analytics side in AWS.

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Working with AWS requieres your organization to invest in training your team to better use and take advantaje of all that AWS has to offer.

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The security right now needs improvement. It's not bad, per se. It's just that there's always room for improvement in security.

I'd love to see guarding duties enhanced.

The pricing could be a bit better. It's something that can always be improved upon.

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Recently we had a long conversation about functionality that is missing in Alexa — in Mexico, specifically. Alexa for Business is a service and platform that Americans can use to make a call to an Amazon Echo device or a telephone via the app. But in Mexico, we are not allowed to use that technology. This is a significant disadvantage of AWS for those living in Mexico.

I also think that Amazon Rekognition could be improved. For example, I have used Rekognition to label things like trucks, buses, etc. Then we put a camera in front of a bus, so that we can send notifications if the bus driver overtakes another car on the wrong side of the road. However, it seems that Rekognition's machine learning doesn't yet have the capabilities needed to make this kind of labeling and recognition system work properly. Thus, we've had to resort to alternative solutions.

And in terms of how easy it is to learn, Amazon doesn't have the most friendly educational platform. It is very obtuse, in fact. I have wasted a lot of time and effort studying through the official channels, so now I mostly use Udemy courses instead. They are very practical and much simpler, but I would still prefer to learn from the official educational platform if it were improved.

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An easier way to determine estimated costs quickly would be helpful.

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The interface needs a bit of work. It's not intuitive.

The solution's initial setup can be complex. 

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There is no control of downtime.

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An area for improvement would be API creation - a lot of tools are provided, but there can be issues with integrating them. There is also a cost underlay, in that at the end of the day, some costs are not in the picture, so AWS needs to improve its costing toolset.

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There are no additional features I would like to see. All the features we require are already provided and we aren't looking for anything else beyond that. 

In general, the only feedback I have is about the startup programs they used to have. Startups would get a particular amount of credits so that people who are just starting their own business could export. This is no longer the case, but it was very good because it helped a lot of people start their businesses. Amazon should consider this again. 

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The solution could improve by being more secure.

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We would appreciate it if the product was cheaper. 

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We had some problems with bandwidth because of high usage. There were so many queries going to the API and since we were on a budget, we did not provide the needed requirements for our software. At those times the performance was really slow, I needed to log in using a remote session to check whether there is a problem and if there was I had to restart the server. If you have the required budget and you know how to customize it, I think it would be working fine.

In a future release, I would like to see more support for AI because it is the future. 

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Its interface could be better because there are so many services right now in the product that it is quite difficult to navigate around in this. Its interface could be a subject of improvement.

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One of the problems that I have seen is that some of the products are not as mature as others. For example, their API Gateway is not as mature as Kong, and their version control system is not at mature as GitHub. It's the same thing with their databases like DynamoDB, which is not as mature as MongoDB. Once we have equality in products between on-premises and cloud, this system will be a very good proposition.

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It would be nice to be able to test Direct Connect without having to pay a line. Also, the possibility to use VPC Peering with one point VPN Gateway (for the moment, impossible).

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Many of our clients prefer in-house cloud rather than the application data sitting in the infrastructure owned and managed by Amazon. They prefer in-house/hybrid cloud environments.

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Amazon are as innovative as they are able to deliver. Areas that need improvement are dealt with pretty quickly so I have no complaints. Perhaps the fact that they are innovating so quickly can be seen as a problem for organisations that don't invest in their staff?

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The invoicing procedure of Amazon AWS needs to be improved. It can be difficult to manage.

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Not all of the functionality is available in Europe and our customers in France want to be able to use features that are only available in the US. 

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On the console, they used to have some shortcuts making this solution easier to work with, but now we have been dealing with so many problems on the console, and some of the options are not very useful in my perspective, so they should bring back those options that make things easier to run some of the services.

Most of the time the options are pre-selected, or you have to go with the default settings, but from my perspective, there are some services which are now more complicated to use than before.

An additional feature I'd like to see in the future is more integration with public repositories, though some use their own repositories for security purposes, but I think it'll be easier to deploy services through public repositories.

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It would be better if there was a way to see which components were still on. We have some situations where I forget that some components are turned on. We forget some components are on, and we only see that these components are on when we see the bill at the end of the month.

It would also be better if AWS had specialized firewalls or integrations with leading products. For example, a specialized firewall with content filtering. We were looking for some firewall tools, and we saw that AWS doesn't have any specialized firewall tools in its services portfolio. So, we are looking for other tools like FortKnox, Forcepoint, and Check Point because we didn't find the solutions in AWS services.

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The pricing is something you have to watch. You really have to constantly optimize your costs for instance, storage, IP's and things like that. That can become a job in itself to manage just from a budgeting standpoint if you are a moderate to heavy user. However, that's true for Azure or GCP as well. 

If they did more automation on alerting you to cheaper pricing or automated volume pricing based on time/use or even porting you on to on-demand instances automatically, that would be kind of cool. That's something that I haven't seen yet. They could just automatically optimize for your workflow and put you onto a lower-priced instance to save you money.  you Maybe allow you to pick an economy setting, or a performance setting, by time of day etc. something like that. That would be great. Then you don't have to think about it as much as you do in the current iteration.

It would be interesting to have a cost optimized accounting service so that they would come in and help remediate and give suggestions on how to cut costs. I know it's probably antithetical to their bottom line, but that said, obviously, if you take the high road there, you're going to probably keep people, and keep people from switching for lower costs. A lot of times, they can architect a better solution or a similar solution for lower cost and that would lead to customer retention--or maybe a longer term retention discount if youve stayed with them for awhile. That would be helpful if they had that. They have solutions architects, to consult however, they're usually just trying to design the best technical solution as opposed to the most cost-optimized solution. 

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Its price should be lower. The price for in-house usage should be different from production usage.

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The interface is relatively complex. It's not complex when you compare it to Azure, but with some other competitors, it is a little complex.

The interface could be simplified. It's an area that needs improvement, as well as the price.

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• I would like to see Lambda (code storage management), which means being able to increase our code storage limit through support.
• Another example which is Simple Queue Service (SQS) event for Lambda: to be able to see support for SQS message events with Lambda.

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When I try to enter the multi-cloud, they provide very poor support. Support is a concern with Amazon.

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I'd like the solution to be more plug-and-play.

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Amazon AWS would be improved if it were more stable and if customer support's responses were faster. 

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The price could be better.

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The ease with which you can move files from short-term (S3) to long-term storage (i.e., Glacier) via a dashboard. With the introduction of Glacier as a long-term storage option, having some type of function key to simplify the transfer of files between the S3 and Glacier environments would be beneficial and increase efficiency. Perhaps it could be incorporated as an option when using the S3 Service or Glacier service; i.e., a "Transfer to Glacier" and "Transfer to S3."

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AWS has an amazing feature set but I have not used all of them to be able to have a well rounded opinion about improvement. However, of the features I have used, I would say IAM policies, and cross account access would probably be one of the main areas of improvement. Amazon is working on a "Service Catalog" which could potentially fill some of these holes.

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One problem is that the AWS public cloud doesn't have shared storage capabilities. The second thing is the cloud performance versus on-prem. I also have one suggestion that's solution-based. For example, if I want to deploy a medical solution, I would like to have a medical template, so I don't have to set up the infrastructure from scratch. They should provide everything in a pre-defined custom solution blueprint. 

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AWS could be improved with more integration, but I can see that they're developing these features and working very hard on their platform. 

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Some of the services are hard to use so I think a more user-friendly interface would be helpful.

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Amazon tools are for more mature DevOps. The process and the Dev is very good, but it doesn't compare to the ease of using the Google Cloud Platform. Google Cloud Platform is easier for the developer since it has many automation features. You can use the many tools to automate your info or create machines. Personally, I like using both.

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I think Amazon could improve some of the security or fine-grained access for metadata and many other things. From a cloud standpoint, Amazon provides more ways to restrict access or provide fine-grained access to different services. For the time being, I think the ecosystem is relatively secure, but there is room for improvement. 

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The solution could always have better performance. 

Some extensions are better than others. 

We'd like it if the solution was more secure. 

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The technical support should be better than what is on offer right now.

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It just needs to be improved from the security perspective.

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At times we find ourselves a little trapped, with the lack of customization, for what we need. That doesn't mean that the tool is lacking it means that we are trying to be more creative than the tool and the rest of the market. In cases like this, it is we who need to revise our plans.

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AWS is innovating at a very fast pace. They are very customer focused. They keep up and exceed customer expectations.

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• I would have hoped that their networking model was a little more network oriented and flexible, as is their systems model.
• The networking models used in AWS, while functional, do have room for improvement. This is especially the fact, considering that they are built/presented from a systems perspective.
• More granular control of networking, as well as a richer set of networking features, could really go a long way in building globally scalable infrastructures.
• The Identity and Access Management (IAM) authentication model could use some work as well. The fact that it isn't very straightforward/streamlined to authenticate applications that are not running on AWS infrastructure can complicate things when trying to use different (non-AWS) environments for specific activities. A simple and common example of this is working in a development environment, and having code that relies on interacting with AWS services. Being forced to store sensitive key information in your codebase isn't a very secure manner of operations.
• Given the recent surge of adoption and interest in containers and container orchestration, Amazon ECS is seen as a proprietary Amazon service. This makes it impossible to use Amazon ECS on other platforms, whether for development purposes, or for rolling out multi-cloud types of deployments. If you use an alternative, such as Kubernetes, this can easily be configured and ported to any environment, as it is an open-source project.

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The connection between the billing console and the management console is not obvious so shutting down a machine was hard to find initially and resulted in excess billing. View full review »

I think that the interface could be improved.

Additionally, they lack good connectors with services within other clouds. For example, it does not integrate well with Power BI which is a Microsoft service.

Sometimes, some of their services can be too complex/technical. It's almost like they tried taking a microservice approach meanwhile the users want a little more integration

In other words the multi-cloud approach is not robustly promoted as there is a noticeable difference in ease of use.

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There are multiple operational and administrative services on AWS, I am expecting to see an integrated single platform of all the services so that it will be easier for the administrators to monitor and manage.

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The price of the solution is comparatively quite high in comparison with that of Azure. 

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If you have not had previous training or studied guides it will be a little difficult to use the solution. However, the difficulty also depends on what you are using the solution for. They can improve by providing more documentation, such as tutorials and videos.

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One area that could be improved is in data management. They could improve on the data side. For example, I see others with better cloud services and larger data computing capabilities.

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I'm just bugged by the charges that I'm not really able to manage. If there is so much little stuff, that I enabled from time to time, then I get lost. And then I tend to forget about that. It would be better if there was a corresponding notification as well. I would like to see a notification indicating you have not used this instance. You might want to turn it off so as not to incur the cost or something like that. But because most of my usage is charged to my credit card. It's disappointing and frustrating at times. If they could provide some kind of entry point. Something similar to WordPress where small businesses could have an easy way to come up with a site that could behosted immediately.

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These days, technology is changing every day and AWS is one of the leaders of this change. They are at least one step ahead of you, which is great. You can have new technology as soon as possible. I think in general there is no need for improvement. All I can suggest would be a cleaner designed console. I generally don't like the user experience of Amazon. It's not the best. You can see the same at AWS Console. I'd be happier If the design and the user experience would more simple. Sometimes I feel that there are lots of texts on the page which makes harder to find what you are looking for.

We have nearly 100% uptime using AWS resources which makes us provide higher SLA's for our customers.

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We would like to see if AWS includes any inbuilt automation. Also, we are very interested in AWS's AI/ML features, as well as IoT, AR, and VR.

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AWS has room for improvement on the Kubernetes side. I would like to go a little deeper into the Kubernetes target, Elastic, inner system, and all that. The EKS, target, and all these areas need to be improved, but that is not my key area because I am mostly working on the application side. However, I sometimes still need to work with Kubernetes container management.

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There are a lot of scripts and data forms are available. For us, it's not required as much now. I don't know what should do that could be extra.

They should offer fixed costs instead of basing it on consumption. There's a huge cost for support.

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While feasible, custom configuration will be more time consuming than standard, although we have not encountered many instances which required us to seek support or advice.

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It's very easy to configure and to use the platform, but we would like to be notified about our consumption. The consumption is a critical point for us because we are not always using the platform, but sometimes we receive high charges — high amounts of money for services that we didn't even use during that month, for instance.

I would like to receive some alerts when my consumption is getting out of the normal range.

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Considering the rate of innovation of AWS and the vast range of services offered (over 15+ categories, 50+ services in 2017) the learning path of customers on the platform is something that can always be improved. Usability through simplification of the interface for the use cases chosen by the customer can be a possible improvement.

The current interface offers several options to select services, solutions, or learning paths. However, the ability to simplify the interface to focus on customer use cases could have an impact on productivity and ease of use.

This is a challenge that I’ve seen all cloud vendor share: Usability and different user experience on their platform is difficult when the span of services is so vast. However, some design thinking “persona” kind of approach could help offer alternative perspectives.

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Probably customer education and awareness, especially in the Cyber Security area. Many people are mistrustful of public cloud offerings or misunderstand how things work. We'd like to use AWS a lot more for various workloads, but gaining approval to do the things we want to do is currently our biggest roadblock. This isn't necessarily AWS's fault, but hopefully they have the capacity to gain acceptance in the broader Cyber Security community. View full review »

The pricing could be better. It's a bit expensive. 

The availability could be better.

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Amazon AWS could improve on its data warehousing appliance.

Its only cons are on the data warehouse side. AWS' data warehouse Redshift is not as good as it should be.

In terms of what should be in the next release, I would say nothing much other than that AWS has a lot of services doing similar work. If they could consolidate and make sure that the services are defined appropriately, that would be an improvement. Currently, there is a duplicacy of work.

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Amazon still has room for improvement in terms of being more mature on the monitoring side and in terms of the native capabilities. Amazon should get their services portfolio stronger on OEM-based workloads such as Microsoft and Oracle. There are a lot of areas that still do not have offerings, so there is room to grow. I would be happy if they bring more maturity to the monitoring capabilities and SaaS offerings. They are strong on Infrastructure as a Service, but they are not mature on SaaS.

Amazon is not at all a partner-friendly company. Support from Amazon is not at all good as a partner.

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In terms of what could be improved, I also use Google Cloud GCP and AWS cannot directly use the Azure EC2 consult. They could add that feature. Direct connection to the EC2 console server would be very useful.

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I cannot recall coming across any issues or any missing features. 

There are some other issues I see, but that was more on the security side, not on EC2. That's more of a technical thing. I was not able to get it up and running, however, that was a different issue altogether. It was more due to my understanding of the solution.

I want to use AWS as a full solution for my website - for domain and website hosting, and everything in between - however, I was not able to find everything together. They should work to make it an easy all-in-one end-to-end solution.

The product is a bit costly.

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It should be more secure and have more integrations. 

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In the next release, I would like to see better pricing.

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They currently have fewer regions in Asia, especially in India, China, and other places. They can maybe put more data centers in this region.

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The pricing structure can be improved and made more straightforward. There are so many options, and you have to make several choices before confirming the final cost.

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Like anything, Amazon AWS has room for improvement, but it's not bad.

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Some features may be better in Azure or some other portal. AWS could add some of those features.

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The response time of technical support could be better. It is not so good. While this can likely be attributed to our lack of a premium support contract, they should still show more consideration in their response time towards first time clients. 

Moreover, as things grow, the solution will need the scalability of Amazon services for it to be very secure. More scalability will be essential. It will be important for us to incorporate certain architecture-based ideas or configurations of the signature that would need to be included in our solutions or designs. 

As an example, we developed a mobile application that will reach 10,000 users of Amazon services within its first year. The following year, it is projected to reach around 100,000 users. 

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The solution could offer better integration capabilities.

The pricing is a bit high. It's an aspect they could improve upon.

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The solution should me made friendlier to use. 

As far as the automation is concerned, the backups should be scaled. 

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One of the things we are concerned about is the amount of memory because when we deploy the products, we have to make sure that the client has sufficient resources.

It should be easier to monitor the performance and generate analytic information so that we can determine how to provide better support for our clients. I believe that they have a lot of information available, so maybe they can have better analytic reporting.

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It's not our favorite for sure. Some of their well-listed services are not super configurable — at least to the extent that we would like to configure and customize them. Some of them are not that considerable as per our requirements. We have tried Dropbox and some other solutions as well, including One Drive, Dropbox, etc. It seems as if some of those solutions can be configured and customized a little more — like it's built into their fabric. AWS doesn't have that feel, but understandably, as they're such a behemoth.

They still haven't managed to crack some of the advanced think features, which are important especially if you're dealing with Mongo or any of the databases which are sort of non-sequel — like non-relational databases.

They have some sync related problems that we had noticed that we are trained to work around. Those are some of the things that our development team is struggling with.

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I see some applications, like AWS Deploy for example, require usage of other applications. This and other issues should be better explained in the documentation.

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AWS is in the right measure for now.

However, I was a bit disappointed with the AWS representative for Brazil. I invited him to talk about some strategic agreement to improve the cloud environment in my other work.

I was thinking of taking AWS to the top of the rankings in the Masters program. He dismissed the invitation and told me that AWS was undergoing restructuring and maybe he could talk to me sometime in the future. This happened almost a year ago.

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The dashboard can be improved a little bit to provide more information.

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I think in some situations the key difference between Azure and AWS is how they support the hybrid cloud. In some scenarios, Azure will support hybrid cloud better while AWS offers direct connection. Azure provides security by offering information on the whole account where AWS security provides an easy find row. It depends on what the customer wants to have in the environment or how they want to work with that or what is the customer's budget.

Most of the issues are that because it's a hybrid environment, the configuration is restricted with the firewalls. The most common issue that they have found is generated by the person who administers these kinds of solutions.

It would be great if you could find a way to make an architect design and just click one button and put that in the cloud.

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The sorting model in AWS is a little bit complicated. When you are going through any component, you can get some surprising results.

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In IBM we have IM, identity access management. For all the solutions in AWS, identity access is not quite so straightforward. Identity and access management on AWS could be made to be much more straightforward. That is something that they could work on. If they could work on that and use it for load balancing, that would be ideal.

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Our API Management solution is integrated with Lambda, and last year, we had an issue while upgrading Lambda from version 8.0 to version 10. It seemed like Lambda runtime was changed by AWS, and there was a bug that caused the downtime.

The loading of the dashboard is slow. It could be because I am located in China.

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The price needs improvement.

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The pricing of the solution could be better. It's a little pricey.

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This solution would be improved with the inclusion of hybrid Kubernetes management.

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Lambda@Edge, for example, it's new and has a lot of room for improvement.

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Amazon AWS is a very poor product for students and difficult find out solutions. Microsoft Azure is a better solution.

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The price could be better. 

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The overall convenience and the ease to use could be improved. Right now, for example, we still have an integrator that helps us. They help us do the so-called hand-holding to get us started. Once we start, we can train up staff and we can manage most of the operations ourselves. It's just that first little bit that's difficult to handle alone.

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The cost should be reduced.

They should have a better big data stack.

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The rate of new services and features released by AWS has dramatically accelerated. AWS should provide even more support and engagement to accelerate adoption.

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More complete, specific training for many of the technologies, specifically with Python Django and the CMS (Mezzanine).

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The price could be reduced.

It is difficult to hand over legacy applications when migrating them to the cloud. It's a challenge.

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This solution could offer more security. 

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The solution would be better if it was more secure. That's an aspect they need to work on.

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The cost of the solution could be improved, it's quite expensive. I find the networking to be overly complex. 

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AWS support could be better.

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Their support can be improved. In some cases, their support is not as proficient as it can be. They should be quicker at getting back.

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Its subscription model or pricing model is too complex, which should be improved.

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In terms of technical features, I don't see anything missing. The only two points in favor of other providers are the price and local support.

The main problem that we see here in Brazil is the price. It is much more expensive than any other cloud provider.

Their local support can also be better. We get more support from some of the other providers here in Brazil as compared to AWS.

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I need to read a bit more and figure out if the database configuration is off. I'm finding that the solution can sometimes be slow. 

If I have a complex database on the OCI and try to move in AWS, for example, sometimes I can't do it. I'd like it to be easier if possible. 

I'd like to see integration with MySQL.

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Amazon AWS could improve on security.

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The solution could have better security and more integration with other platforms.

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The cost management is too complex right now.

The pricing of AWS is very unclear. They make it quite confusing. They need to make the cost structure easier to understand.

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Few cons of the AWS platform are- 1) Lack of .NET support 2) A bit costlier than Microsoft Azure based on computer per hour and outbound bandwidth. 3) Unavailability of middleware caching, integration and identity management. View full review »

We like everything about the solution except for the general price. Most of Amazon's products are quite expensive. 

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The price could be better.

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It would be good to see integration with a low code platform. They have one, but it is for intervention. It would be interesting to see it more developed.

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They could lower the cost. The setup could also be easier.

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I have found some problems related to the database.

The price of this solution could be reduced to make it more competitive.

There are some limitations for certain applications that happen regionally and it is an issue for us. If we work with an application that is set up in New York, for example, then it has to be able to work in Pakistan.

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In the next editions, the use of this tool should be extended to Google and Apple operating systems.

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• Latency: EC2 Container Service is not quite zero downtime as claimed.
• Not enough or in-clear documentation for some products.

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Monitoring could be better IMHO. We currently hack together an extra monitoring piece into the puzzle for each project. View full review »

It is a highly complex product, and requires training and familiarization before use. View full review »

I'd love to see an Amazon data center here in Peru.

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Amazon AWS could be improved by lowering the general storage price. 

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In general, the cost management in Amazon is complicated. It's not too straightforward. That's a little bit of a problem that they have. 

Sometimes, their interface is kind of old. We see that they're trying to move forward and modernize, however, they've gotten a little bit behind compared to, for example, Azure, which obviously started later, and yet, has a better interface. Not better. I would like it if it was easier to reach certain items.

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Scaling is an area that can be improved. For example, I would like to be able to change the amount of memory that is allocated to a server. This would give us better performance. I know that it can be done but it isn't obvious how to do it.

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I think the price can be improved. The price is high now, and Amazon's web portal can be improved.

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I would appreciate more direct support from AWS. I have some good personal contacts with AWS and through that, I am able to get some help. But, on a professional level with a small to medium-sized enterprise that needs any direct support from AWS, it is not supported. It is typically a part of the business model. They encourage you to go through one of their Implementation partners.

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There's not specific things for improvement but that being said, they can improve the overall process and features of the product and to enhancement the stability.

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Not enough experience to really comment on this. 

In some areas, more transparency on what is persistent towards novice users. 

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Technical support: It has the technical support features, but they need to be improved. It has lots of users, but they need to be managed accordingly.

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It's sometimes a challenge to manage billing on this platform. It takes a lot of labor to generate billing for our customers from the service on the cloud.

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I have trouble with the AWS command-line interface.

The security could be improved.

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From a technology standpoint, the solution is almost perfect. We don't feel that anything is lacking in that sense.

The feedback we are getting from our customers, especially here in Turkey where the exchange rate fluctuates regularly, is that the solution is quite expensive. Other cloud competitors are less costly. From our country's point of view, I would say that it needs to be cheaper.

When the solution faces downtime, it can be for hours or half a day. This is far too long.

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RDS doesn't have shell access, which could be especially beneficial for Oracle databases.

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Some services that are not used often have poor quality and need to be improved.

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The network is way overloaded. Comcast is overloaded. So between the two, it sucks.

I am used to Level (3) or Verizon/Alter.net AS701 with fabulous ping times and throughput, where I click something and it works. 

It is the problem with the nomenclature of SDN [software defined networking] as engineers today do not understand networking, TCP/IP, or anything. I was 18 during the .com bust, but I remember accessing tools, as I worked for a Global ISP NTT, which owned Verio, the largest webhost at the time. We had Dual OC-3's to our office, when our office was just a remote NOC, but we had cloud computing before it was nomenclature. We accessed customer data, and had tools to do things quickly, instead of logging into routers, IDS, IPS, switches, and server. If it was a repetitive task, it would be via a browser, and the browser accessed a txn server rather than run cron jobs every 15 minutes. I will say that AWS for API, or Seller Central, is no improvement from what we had (our internal tools we designed to update accounts, change customer network profiles, monitoring, MRTG graphs, etc), when AWS should be blazing. 

Accessing apps on AWS via my iPhone is awful. Apple is behind the times in speed, battery, and even the screen, but it is aesthetically pleasing, so it wins. Android devices by Samsung are superior, but I use iPhone because that is what we use in Silicon Valley, which is on Verizon's LTE Advanced (LTE-X is their coined term) network, and the latency is great, 20-30ms, speeds of 40 Megabits/s, symmetrical are quite common, and sometimes I see 150/150 Megabits/s.  

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Pricy for dedicated servers. The base package for fast bandwidth was more than I anticipated paying. View full review »

The AWS documentation is written in a way that is not very intuitive. That's an area they can improve.

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Charges are high at the moment.

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I think the product could be improved by simplifying the configuration. I would also like to see a reporting feature included, like you find in SQL Server.

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The pricing could be a bit high at times. It's something they could improve upon.

We aren't missing any features right now. For us, the solution is perfect as it is. We don't feel anything is lacking.

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The dashboard and interface need improvement.

It could be more user-friendly.

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- Though not very often, Amazon services are known to go down once in a while. If you are running highly intensive businesses off Amazon, you might end up losing a big chunk of your revenue due to AWS break downs. You might have to think of alternative backup options as well. - The other thing to keep in mind is the cost factor. Though the prices are not sky high, if you are a startup then you have to answer the big question: Is cloud comparatively a cheaper option or is it more expensive? - Initial learning curve, sometimes takes a bit of time and deters quite a lot of people from doing their business with AWS, so make sure you spend sometime to ramp up with AWS. View full review »

The pricing could be adjusted to provide more advantages versus current on-premise solutions for business applications.

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The interface could be improved.

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They do not yet have a complete solution for APM monitoring. But this, along with real user monitoring, is something that they are actively working on improving.

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The customization could be improved. 

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The activation process can be improved. Sometimes, the activation takes a lot of time. There are many components of the infrastructure.

Integration with in-house applications could be simplified.

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Billing: They should make billing more simplified. It would be great if they could explain how deploying to elastic cloud is much easier now with AWS. Elastic beans command line interface [eb cli]: You can easily deploy code straight from your code IDE.

The billing calculator has lot of options which confuses the user. If they could provide some template for billing and directly execute those template, that would be great.

For example, the billing template for the standard WordPress Server with Load Balancer and S3 Connectivity: Users could just change the parameters inside the template and execute to see their estimated billing.

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The console's UI could be a little better, a fluid User Experience is missing.

For example, in order to see the instance details properly, we have to scroll the description part up or down, which is not a recommended way of doing it.

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