Amazon EC2 Room for Improvement

Alex Kabugo - PeerSpot reviewer
System Engineer at Wipro Limited

There should be enhanced accessibility from any standpoint. The accessibility should be increased, particularly in scenarios where accessing the software on the Azure platform from the cloud can be complex. Simplifying this process would be beneficial. There are too many steps involved. 

So, the goal is to enhance the ease of access, especially when dealing with intricate software tasks on the Azure platform.

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Harvinder Singh Bhogal - PeerSpot reviewer
Principal Architect at Visionet Systems Inc.

The availability and response time of the free technical support can be improved. At times, it is not reachable and there may be delays in receiving a response.

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Liu, Scott Wen - PeerSpot reviewer
Delivery Manager at Deloitte

I would like to see improvement in the information available up-front for users around tailoring the package to their actual requirements. At present it can take time to work with the on demand instance until you are used to what features are right for the user.

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Buyer's Guide
Amazon EC2
March 2024
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
MOMEN ABDELSADEK - PeerSpot reviewer
Senior ict specialist at Information& eGov Authority

My impression is that the scalability of this product could be improved. My opinion is that, for example, the Lambda solution is much more scalable than EC2.

AWS provides everything to scale and gives you, based on their AI, a suggestion on whether to scale or not. This affects the payment so that is why we cannot scale quickly. It's not managed or scalable by itself. Developers should be able to easily scale EC2.

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Prapoj Chipat - PeerSpot reviewer
Assistant Director at True Corp. PCL.

An area for improvement in Amazon EC2 is the cost because it's a bit higher than competitor pricing.

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Juan Mitchell - PeerSpot reviewer
MSP Architect at a comms service provider with 11-50 employees

I'd like to see more tools to help our clients minimize their costs. The company could provide tips on savings. A couple of our clients have taken a pay-as-you-go model when they configure and they're paying a lot more money than they need to. 

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MR
Senior Site Reliability Engineer

Amazon EC2 is very expensive, and it would be helpful if they decreased the pricing.

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Narendra-Singh - PeerSpot reviewer
SR IT administrator at Cardinal Integrated Technologies Inc

Pricing-wise, it is a bit high. They should lower costs. They raise it every year. It makes it hard to afford. You also have to pay separately for support.

In GCP, we have a console and can run scripts from it. There was browser access on the same window. On EC2, we could not find it. It's not intuitive, the layout of the product.

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Subhdip Rakshit - PeerSpot reviewer
Sr. DevOps & Cloud Manager at Applied Solar Technologies India Pvt. Ltd.

The tool’s stability could be better.

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BenNnatuanya - PeerSpot reviewer
Manager, Security Operations Centre at Deloitte

This solution could be improved with better pricing. If you continue using this solution over a long period of time, your costs may accumulate. I would also like a way to move my on-prem workload into the cloud.

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BharathKumar2 - PeerSpot reviewer
Database Administrator at Cartrack

The monitoring part could be improved. When we're building and configuring things or doing database replication, EC2's monitoring could provide more information. It's hard to find the information I need in the graphs they provide.

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Praneeth N - PeerSpot reviewer
Director of Product Management at SID GLOBAL SOLUTIONS LLC

Regional acceleration could improve. If I am hosting a website and I want the experience to be faster they should have this feature to allow for increased speeds.

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MARCOS JUNIOR - PeerSpot reviewer
IT Instructor Coordinator at Elfa Medicamentos

We'd like to be able to scale without turning down the EC2 server. As of now, we have to turn it off in order to scale resources and then turn it on again. We'd like to upgrade and/or downgrade the server without shutting it down.

It is a little too expensive.

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Ibidapo Ibrahim - PeerSpot reviewer
Head of IT Infrastructure at a non-tech company with 1,001-5,000 employees

They have to provide clarity on pricing. It's not transparent. I've never gone to production on AWS, as I've never been clear on what it would cost.

I'd like to test the sign-ons of AWS with Google or Microsoft.

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Sushrit Moundekar - PeerSpot reviewer
Program Manager at InfoCepts

The solution’s pricing and downtimes could be improved.

I would like to have a better pricing model for Amazon EC2 instances because it comes with different pricing models. The solution's cost differs when you purchase it for one year or three years. I would like to stabilize the pricing model a little bit.

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Matt Hardy - PeerSpot reviewer
Infrastructure Manager/Deployment Manager at Hivedome Consultancy Services

The solution could provide a console view. When booting up the machine, you can't see anything happening until it's booted up. You don't get to see what's happening if it freezes while starting.

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KH
Environmental engineer at Coventry Building Society

It would be great if Amazon EC2 were available for free. Currently, I only use free resources. To explain, my servers cost me £50 to purchase and configure, resulting in a total cost of £100 per server. In contrast, Amazon EC2 charges me between £500 to £1000 annually for a server.

Therefore, the price could be better, and it could be more affordable. Because I run my own servers, the prices are quite high.

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SR
Chief Technology Officer at Ongil Private Limited

In terms of improvement, they could build some client-side desktop tools that provide easier connectivity to Amazon. 

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OU
Security & DevOps Analyst at Newtopia Inc.

In terms of what could be improved, it depends on the server. I would say they are so much better these days with updates, especially when it comes to Linux servers and there are so many material updates. AWS is really on the ball with ensuring that security practices are there, etc.. Windows is just the same old Windows. The problem is not Amazon but Windows itself.

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Syamsunder Kurup - PeerSpot reviewer
IT Specialist at GIDARA Energy

We don't have any issues with the solution. Nothing is really missing in terms of features. 

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JL
Head Of Information Technology at Bquate Music

The scalability could improve.

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Jonathan Pehau - PeerSpot reviewer
Infrastructure analyst specialized in cloud computing at IT2GO Solutions

Amazon EC2 could improve the console view. The ability to see the console view directly would be helpful, similar to what VMware has. Additionally, when the system is rebooting we are able to see a screenshot of the UI, but it would be a lot better if we could interact directly with the console level.

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AY
Solutions Architect at a financial services firm with 1,001-5,000 employees

They can build automatic features for ENSS or network drive. They have the Control-M feature. Similarly, they should have a feature for the network drive that can be mapped. I have not seen such a feature. They have a lot of products but those are quite costly. There is no cheaper option available for the EC2 instance for syncing two drives. If these features are available, it would be good.

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VinayKumar2 - PeerSpot reviewer
Lead Data Engineer at Seven Lakes Enterprises, Inc.

We buy EC2 instances, we buy OS, and we also pay for OS licenses. Support doesn't share or give insights on OS-based issues. That needs to improve because if someone is buying an EC2 instance with the Windows server and SQL license, the client expects that there will be a minimum level of support. We are not looking for Dell support or troubleshooting, but we definitely look for issues that are complex at the OS level, generally.

We would also like to see a better logging mechanism, which can be helpful for the product or generation. An additional feature should be better OS-level support for loggings, which are visible only to AWS support. There should be a way to at least have admin-level access to those so that we can analyze better, or if they come up with the automated generation upgrade. Once you deploy those solutions, you end up using them for years, and in that generation change for those EC2 instances happen. So, automating those will be key.

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Mati Cohen - PeerSpot reviewer
Head of Algorithms at Stealth Startup

I would like to see as much automation for data validation as possible in the future.

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RakeshChouhan - PeerSpot reviewer
Solution Architect Grade I at a tech services company with 5,001-10,000 employees

Amazon has a very dynamic IP. Whenever we restart the machine, the IP gets changed. If you're using a cheaper machine IP, the configuration has to be changed. There are workarounds but it's an issue that could easily be solved. It would be great if Amazon could add additional services into the free tier so that people can explore and add to their knowledge base. 

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NE
IT Systems Administrator at a tech services company with 1-10 employees

We sometimes need to change the resource service levels, whether it's to expand or contract. Amazon doesn't offer that option so the way things work now, changes can't be made without scheduling downtime or preventing users from using the service for a period while changes are made. I would like to see servers upgrading or downgrading on the fly without the end user even noticing the change. It would be life-changing for us. 

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KN
General Manager at Yokogawa

If the solution was cheaper, if the price was less, it would be better. 

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Pawan Rawal - PeerSpot reviewer
Technical Solution Manager - WebSphere SWG Services at IBM

The initial setup could be easier because many keys are required for access. A more concise or shorter cycle for setup is desired. 

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William Fernandes - PeerSpot reviewer
VP - Cloud & DevSecOps at LSS

Amazon EC2 could improve by having integration with other cloud systems, such as Azure, and Google Cloud which would be good. Additionally, having integration with on-premise systems would be appreciated.

Most of the clients are worried about getting completely dependent on a cloud provider. For example, if you develop everything using Amazon AWS services, then you get stuck with them, that's a worry today. There are people who are asking for cloud-agnostic implementation or services.

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Victor Bergman - PeerSpot reviewer
Executive Head of Technology at Imbali Customised Solutions (Pty) Ltd.

The only issue with EC2 is that it makes it difficult to install an LLS certificate on your WordPress website that you have deployed inside that virtual machine. That becomes complicated. S3 is straightforward. But when you're hosting with EC2 then it becomes a problem.

I would like to see more user-friendly WordPress licensing. I am referring to WordPress LLS certificates. WordPress-hosted websites, otherwise, are very stable because the RDP never has these issues. 

I am a software developer, I also use it to host my own application service. In our company, we also create systems. I use it to run other servers inside an EC2 virtual machine. It's accessible, and it is stable.

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VamsiMohan - PeerSpot reviewer
CTO at HUBER

EC2 could be improved with easier migration.

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SC
Application Architect - BI at IBM

Amazon EC2 could improve by reducing the price.

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VinayKumar2 - PeerSpot reviewer
Lead Data Engineer at Seven Lakes Enterprises, Inc.

One of the challenges is the AMI upgrades. For example, EC2 is running on a different AMI, and when we are trying to upgrade, it has mandatory manual processes involved. This is a problem for us. This is an area that we are looking forward to being taken care of or augmented.

Also, when we start doing upgrades, we start losing network connectivity.

We have some issues with the cost, as it's expensive.

They don't have much in the way of optimized support or OS-level support. Also, there is not much visibility in terms of the upgrade. This is an issue that we are facing at the moment.

We would like to see it have something quicker. When we reboot the EC2 instance, the time it takes to come up is a little on the higher side. We are not sure if it is better on the reserved instance, but with the on-demand instances, it's not great. There is no easy way that a preliminary support guy can quickly check why the system is down, or whether there is a network issue or not. These are things that are still convoluted and could be simplified.

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LP
Senior Database Engineer at a financial services firm with 10,001+ employees

Amazon EC2 could improve its dashboards and UI, they need to be more user-friendly.

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SP
Owner at matr.co

If the cost of the solution was lower it would be a benefit.

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MN
Software developer at TAIGLE LLC

I would like the ability to connect SMS to EC2 using the VPC endpoint. Currently in the autoscaling process if we have multiple issues we are not able to connect some of the VPC through the SMS.

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EO
Senior Systems Engineer at Dimension Data

I would like to see more variety in the operating system images used to create test environments in EC2. There should be more versions and releases. Sometimes, you want to test an update from an old release to a higher version, but you can’t do that with the new images available. You have to use your own.

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Naresh Reddy - PeerSpot reviewer
Enterprise Solutions Architect at OORWIN LABS INC

We're expecting to have Graviton instances. Graviton means it's not internal, it's a low-cost instance. At present time, Graviton is not supported for a few packages.

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MD
Head of Digital Transformation at a computer software company with 1,001-5,000 employees

The product needs to improve its cost management. 

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Kai Boon Giam - PeerSpot reviewer
Director at Data Connect Technologies Pte Ltd

The support could be more responsive.

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MU
Lead Security Engineer at a tech services company with 201-500 employees

The GUI used to deploy EC2 must be improved. Azure’s GUI is more guided compared to EC2’s GUI.

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VA
Senior Manager -Datacenter Planning and Operations at a comms service provider with 1,001-5,000 employees

The ease of migrating applications could be improved.

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Md. Keiuom Miah - PeerSpot reviewer
Software Engineer at Streams Tech, Inc.

They could try to improve everything incrementally. They're working on improvements all the time. It would be ideal if they could continue to refine the product so there were fewer and fewer things customers would have to worry about. They could improve their own people so that things like security continue to get better and better. 

They could improve their images. They're working on doing that now. 

The solution is pretty expensive.

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SS
Founder & CEO at a tech services company with 1-10 employees

They should fix the key pair name functionality and provide the ability to assign multiple key pair names to an EC2 instance. It is a key pair feature, and it provides you the ability to actually log into the server. It is basically like a password.

In terms of new features, it should have the ability to increase and decrease the instance size based on certain times of the day. We should be able to do this without turning off the EC2 instance. Currently, you have to turn it off and then turn it back on. It should also have HTTPS or SSL integration. 

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VP
Service Delivery Manager / Architect at a tech services company with 201-500 employees

The issue that I have seen, earlier, not now, maybe around 2014, was that the ports that we wanted to deploy to weren't all open. In general, we need to have a specific request made to get these ports opened. We had to go through a little bit of analysis and it was not quite straightforward. We needed to raise a request to open such ports. That was the only problem I've not seen it in a long time, and that was with AWS in a special case. However, these days, I don't have any such port issues right now. We don't have any custom ports used at this point in time. 

Technical support could be more helpful when it comes to dealing with integration issues.

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it_user566685 - PeerSpot reviewer
Company Owner at a tech services company

I think the whole AWS stack is very disconnected from each other. in the .NET space, everything just works nicely together. In the AWS stack, there is a lot of head scratching. Demos appeared easy, however, once you sit down and build a solution its gets very tricky quickly, and as it's a new technology stack, it's much harder to find best practices for common problems.

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CD
Software Engineer at Apmosys Technology Pvt. Ltd.

I am concerned about the tool's data security. 

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Anteneh Asnake - PeerSpot reviewer
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC

The first implementation we did was complex. 

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UMAIMA SURTI - PeerSpot reviewer
Solutions Architect at Chistats

I think the pricing needs to be adjusted and security improved.

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it_user693852 - PeerSpot reviewer
Full Stack Software Engineer at a tech services company with 1-10 employees

Price and availability.

I think Amazon could offer lower costs for customers who have a high use demand, as in our case. Nowadays, the cost for little use is attractive, but when your company needs more computing power, costs can be very high.

I believe that a significant improvement to contribute to cost reduction would be a wizard that allows the migration of a certain infrastructure configuration for another solution, such as switching EC2 + RDS instances with a LightSail or Elastic Beanstalk.

Regarding availability, a noticeable improvement would be the possibility of more load balancing configurations and the deployment of more datacenters, mainly in Latin America.

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AB
Enterprise Solutions Architect at a tech services company with 501-1,000 employees

Its price can be reduced. I don't see any other area for improvement.

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RR
Director Software Engineering at a tech services company with 10,001+ employees

The customization and configuration could be simplified.

Updates could be automated and simplified.

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LN
Principal Technical Trainer at a tech vendor with 201-500 employees

Built-in and/or integration with other services to proactively identify potential failures before they occur. For example, if capacity is low in an availability zone, recommend placements in another zone, or return capacity status before launching new instances.

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Buyer's Guide
Amazon EC2
March 2024
Learn what your peers think about Amazon EC2. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.