Amazon Transcribe Overview

Amazon Transcribe is the #1 ranked solution in our list of top Speech-To-Text Services. It is most often compared to Google Cloud Speech-to-Text: Amazon Transcribe vs Google Cloud Speech-to-Text

What is Amazon Transcribe?

Amazon Transcribe makes it easy for developers to add speech-to-text capability to their applications. Audio data is virtually impossible for computers to search and analyze. Therefore, recorded speech needs to be converted to text before it can be used in applications. Historically, customers had to work with transcription providers that required them to sign expensive contracts and were hard to integrate into their technology stacks to accomplish this task. Many of these providers use outdated technology that does not adapt well to different scenarios, like low-fidelity phone audio common in contact centers, which results in poor accuracy.

Amazon Transcribe uses a deep learning process called automatic speech recognition (ASR) to convert speech to text quickly and accurately. Amazon Transcribe can be used to transcribe customer service calls, to automate closed captioning and subtitling, and to generate metadata for media assets to create a fully searchable archive. You can use Amazon Transcribe Medical to add medical speech to text capabilities to clinical documentation applications.

Amazon Transcribe Customers
Echo360, VidMob, RingDNA, Isentia
Amazon Transcribe Video

Amazon Transcribe Reviews

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Karthikeyan Sivasamy
Architect at a tech company with 201-500 employees
Real User
Top 20Leaderboard
Dec 23, 2020
A easy initial setup with good dashboards and good documentation

What is our primary use case?

Lately, I've been using AWS Transcribe for transcriptions. I do have some videos that are a client requirement that convert meetings and videos into audio so that audio can be used as an input factor of the transcript can get transcribed.

Pros and Cons

  • "We don't run into any issues with bugs or glitches."
  • "The UX and UI could be improved on the AWS console."

What other advice do I have?

I'm an AWS partner. I'm using the latest version of the solution at this time. I just come to our AWS console and I can look for new releases. I do some quick demo's and I try to understand what the releases are all about. I might keep findings for two or three months. I'd recommend the solution to others. Their technology is top-notch. I'd rate the solution at an eight out of ten. Although when I first started using it, I wasn't the biggest fan, I've found it's met all of my requirements nicely.