Making it more self-service friendly would be the implement I'd be looking for. When we have to add new applications, we have to go through the IT to do that, and they need to do some configuration changes. I believe they have to reevaluate the computation and storage and the memory. So this is this is something that as an unrequired and should be changed. Also, the initial start time takes couple of minutes and it is easy for get distracted during the time. So if it can reduce the start time to a reasonable start of time to a reasonable time of five to ten seconds. That will be great.

The product needs to improve its pricing. It should also improve corporate identity management and single sign-on.

Amazon WorkSpaces needs to improve on releasing the most number of patches immediately as quickly as possible. And they need to enable more USB options to connect a mobile phone to that particular workspace. 

It will be useful for some developers and some testers, and it is currently not available in AWS Workspace. And some augmentations for all the organizations today, if the organization is in a base plan, they need to give a proper response in four hours, so support can improve, which will be better for a small-scale organization also. 

They have a plan starting from the base plan, but they are not giving support for that plan. So, they are not giving product support. They will respond after 24 hours, but only for billing-related information. 

Technical engineers will not join there for technical queries. We have to change from a base plan to some other organizational plan, and it's a fresh plan. Like the plans we need to subscribe to, we also need to spend the basic price. This is not a good thing. If they improve, it will be better for AWS.

Amazon WorkSpaces is a little different from a laptop or a normal computer that you have. When we configured our workspace and some people tried to install the programming language Python, they couldn't. Downloading a software solution from the internet and installing it wasn't so easy, and they had to do some additional configurations inside Amazon WorkSpaces to install external software. You cannot install external applications without doing some additional configurations inside the solution as opposed to your normal desktop or laptop. Also, deleting and creating a workspace sometimes takes a few minutes with the solution, and it would be good if they could speed that up.

Regarding the improvements needed in the solution, I would say that it is a little complex to configure. But I don't find that complexity since I've been working for a long time. Also, the solution is better than other options in the market.

There can be betterment in the solution if they allow concurrent users to operate the solution. Currently, the solution doesn't provide such a feature. It would be great to see such a feature in the next release.

The solution lacks a shadow mode option, and it needs to have it. Right now, the solution is used on a one-to-one basis, so each user needs to have their own desktop. I know that it is similar to AppStream, but it would be great to have an option of WorkSpaces in shadow mode, where the customer has just a server with multiple sessions. So, it needs something that is comparable to Azure's pooling option. So it will be great to have this kind of option because Azure has, and Amazon doesn't have, such an option.

One area that can be improved is the ability to install third-party apps. Currently, it's not possible to install any app that I have created on Amazon WorkSpaces. I've tried, but I couldn't install it.

So, third-party apps are a limitation. In future releases, I would like to see the ability to install third-party apps would be a significant improvement. It would make WorkSpaces more versatile and configurable.

The solution's features for the hardware version work slowly for Windows machines. They should make regularisations to improve this particular area.

The speed and performance are not always the greatest. It can be improved.

Video and audio conferencing are areas that need to be improved. 

When you're using it on a laptop for conferencing, you need to enhance the video. This is because you cannot do video conferencing on an Amazon WorkSpace. Rather, you're on a different laptop and dialing into it. 

Overall performance and video conferencing platforms, whether it's WebEx, Teams, or Skype, all need improvement.

An area that could be improved is it could work better on VPN. On VPN, it gets some issues, and frequent disconnections happen.

Amazon WorkSpaces needs to improve its pricing. 

Configuration was a bit complicated at first but manageable.

In future releases, I would like to see more user-friendly administrator controls.

If they had a cheaper option for graphics pro, I think that it would be beneficial and I would use it.