Apica Synthetic Alternatives and Competitors

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Read reviews of Apica Synthetic alternatives and competitors

Greg Abbas
IT Director at a financial services firm with 5,001-10,000 employees
Real User
Jul 30, 2020
Gives an outside-in view, that really gives the same context that the end-user has but the documentation should be simplified

What is our primary use case?

Our primary use case is for monitoring. We've got a number of auto finance applications and hosted applications that my teams are supporting. Apica offers outside-in visibility of what a user would experience if they were actually logging into the platform. We noticed that we were missing that outside component. We had a lot of internal monitoring in place for making sure that the user experience was good, but when it came to being able to support our users and report back on issues our users might be experiencing, and work to remediate or identify and resolve issues that our users may be… more »

Pros and Cons

  • "From our standpoint, there are a number of valuable features. The WebHooks are obviously really great. The alert framework is really good and then the reporting and visualizations that you get from the dashboards is good. Those three areas are primarily what my team's focused on in terms of usage from day to day."
  • "The having to install an application on your desktop to utilize something like ZebraTester is a little cumbersome. It would be nice to see that become a web-based application. Having the documentation a little more accessible, and easier to digest by people who are just learning how to use the framework, especially when it comes to more complex or more edge-based cases would be really helpful to have."

What other advice do I have?

I would highly encourage organizations that have external applications, web-based applications to definitely consider this platform if they're looking for something to give them an end to end view in the overall user experience. Having that outside-in view, you don't really think about it at the time when you don't have it. But once you actually have that outside-in view, that really gives you that same context that the end-user has. It's kind of surprising how much more you actually learn about things that aren't necessarily within the infrastructure that might impact your clients and…
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