Apica Synthetic Reviews

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Nick McDonald
Real User
CTO at GreySnowPoker
Jul 28 2020

What is most valuable?

All their pops: They have locations all around the world. Having all the locations around the world is very useful, especially when you're in a license market. Their… more »

How has it helped my organization?

Accuracy is probably around 98 percent. Sometimes, there is a false alert on one of their pops, where it is just loading slow from their architecture and that affects the… more »

What needs improvement?

The initial screen on their dashboard could have a bit more data, but this is a small thing. It could have more data, so we do not need to drill down to a screen behind… more »

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are very reasonable. At the end of the day, you are using their technology/software and getting X amount of checks for a very decent value. As… more »

Which solution did I use previously and why did I switch?

Before I was at GreySnow, I was using NCC Group (now Eggplant Monitoring). We moved away from them because we saw the ability of Apica's product. I did quite a bit of… more »

What other advice do I have?

There are multiple different things you can take off of the solution: * Your code is not correct. * Your image optimizations are not correct. * Your geo-blocking has a… more »

Which other solutions did I evaluate?

I have used multiple monitoring solutions throughout my career. Apica is one of the best. The Apica system is leaps and bounds above pretty much everything else out on the… more »
Joseph Fender
Real User
Information Systems Engineer III at a financial services firm with 1,001-5,000 employees
Aug 05 2020

What is most valuable?

We like the scripting features and the scenarios. It allows us to set up exactly how a customer would log in, what they would type in, where they would click on the screen, and then takes screenshots… more »

How has it helped my organization?

Before we had this particular product we were using SolarWinds to do something like this. The problem with that, however, was that was an internal check, which means it was coming from our network… more »

What needs improvement?

Alerting needs improvement. It's a little noisy. It needs some better options. Currently, they have an issue, when you set up a Synthetic monitor, you can set up where it's monitoring from a data… more »

What's my experience with pricing, setup cost, and licensing?

Pricing is based upon not so much users, but the number of checks you're going to create. Make sure when you set up an account with this, to request more licenses for checks, for any type of check… more »

Which solution did I use previously and why did I switch?

We started with SolarWinds, and after that, we moved to Apica. We then got rid of our SolarWinds integration and went to LogicMonitor. LogicMonitor has its own website monitoring tools. However, the… more »

What other advice do I have?

The biggest lesson I have learned from this solution is the sheer number of sites that can load when you load one website. We do online banking, but when you load online banking, it also loads 50… more »
Learn what your peers think about Apica Synthetic . Get advice and tips from experienced pros sharing their opinions. Updated: August 2020.
436,846 professionals have used our research since 2012.
Greg Abbas
Real User
IT Director at a financial services firm with 5,001-10,000 employees
Jul 30 2020

What is most valuable?

From our standpoint, there are a number of valuable features. The WebHooks are obviously really great. The alert framework is really good and then the reporting and visualizations that you get from… more »

How has it helped my organization?

It gives us a clear line of sight into when we're actually having an external network event that's impacting our end users. Previously to implementing Apica, we would have to rely on our end users to… more »

What needs improvement?

Having to install an application on your desktop to utilize something like ZebraTester is a little cumbersome. It would be nice to see that become a web-based application. Having the documentation a… more »

What's my experience with pricing, setup cost, and licensing?

It would be nice to see them have an enterprise license where an enterprise can just buy unlimited. Professional services are at an additional cost, but it's very fair.

What other advice do I have?

I would highly encourage organizations that have external applications, web-based applications to definitely consider this platform if they're looking for something to give them an end to end view in… more »

Which other solutions did I evaluate?

We also evaluated AppDynamics.
Basma Asaad
Real User
IT Operation Lead at a comms service provider with 501-1,000 employees
Jul 30 2020

What is most valuable?

We mainly use the ZebraTester and the browser checks. These are the most important scripts that we're using on Apica. With the ZebraTester, the ability to have and store dynamic variables, when… more »

How has it helped my organization?

Because we're using this product to monitor, for example, the sign-up flow, meaning Apica is doing the same actions as a user who would like to sign up, we have been able to figure out when there's a… more »

What needs improvement?

There is room for improvement with the GUI. It's not a big deal, but it would be great to fix the way the GUI is loading. Sometimes when we want the manager alerts and manager checks, it takes time to… more »

Which solution did I use previously and why did I switch?

We were using Keynote before. I was not involved in the reasons for the switch.

What other advice do I have?

Every time I face an issue and reach out to the support, they point me to a part of the documentation. So read the administration guide or the documentation, because they have everything that you need… more »

Which other solutions did I evaluate?

I have not tried all the synthetic monitoring tools out there, but I have tried two of them. They had the same ability to assign the dynamic variables, which is the most complicated stuff that we're… more »

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User Assessments By Topic About Apica Synthetic

Learn what your peers think about Apica Synthetic . Get advice and tips from experienced pros sharing their opinions. Updated: August 2020.
436,846 professionals have used our research since 2012.

Apica Synthetic Questions

What is Apica Synthetic ?

Apica Synthetic is a powerful monitoring tool built for enterprises seeking predictive insights into the performance and uptime of websites, applications, APIs and IoT. By simulating user journeys from locations across the globe, IT and DevOps teams are able to proactively monitor applications around the clock, identifying performance and availability issues before they affect internal or external end-users.

Apica Synthetic customers

Linux Foundation, Sodexo

BUYER'S GUIDE
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