AtyabTahir - PeerSpot reviewer
CEO at Trayle
Real User
Value for money and highly reliable, with excellent user readiness
Pros and Cons
  • "The most valuable features are low-code play, quick packaging, and production."
  • "I would like to see the support improved. I think the time frame should be shorter for responses when it comes to technical support. This is not the ideal situation you want to be in when you need support."

What is our primary use case?

Our primary use case is for building an open API platform for a financial services company, and we needed something that could do the task quickly.

What is most valuable?

The most valuable features are low-code play, quick packaging, and production.

What needs improvement?

I would like to see the support improved. I think the time frame should be shorter for responses when it comes to technical support. This is not the ideal situation you want to be in when you need support.

For how long have I used the solution?

I have been using Apigee for the past four years.

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What do I think about the stability of the solution?

The stability is definitely close to a ten on a scale of one to ten.

What do I think about the scalability of the solution?

On a scale of one to ten, I would rate the scalability around an eight. We currently have around twenty users implementing the solution on a regular basis.

How are customer service and support?

When it comes to customer support I would rate them a six and a half because of the response time and prioritization. This prioritization factor is most likely due to geography.

Which solution did I use previously and why did I switch?

We were using API Connect from IBM before switching to Apigee for better user readiness options.

How was the initial setup?

The initial setup took a few weeks.  This was primarily because of us. It took us a while because of internal approvals. The team I was working with just was not fast enough.

What was our ROI?

When it comes to the return on investment it is pretty good. There is value for money when it comes to engaging external partners and collaborators. The initial cost is one tends to recover quickly with the right business case.

What's my experience with pricing, setup cost, and licensing?

Apigee is expensive and not cost-effective. On a scale of one to ten, I would rate it an eight for the high cost. The changes individuals need to make on their side are costly.

What other advice do I have?

Your team should be familiar with the product before you jump into it. There is training involved for the team, and before deploying and starting to use it, the team should get adequate training. On a scale of one to ten, I would rate Apigee an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Líder de Proyecto at a tech services company with 201-500 employees
Real User
Contains valuable security and sandboxing capabilities
Pros and Cons
  • "I think the most valuable features are the security features. Of course, the user access control is the same as the security. The other very important issue is the sandboxing capability of Apigee."
  • "The caching capabilities are somewhat limited. This is more on the developer-oriented capabilities."

What is our primary use case?

I work for a medium to big size IT consultancy firm in Mexico, and I am in the innovation and interoperability division. Our main work here is to develop projects on interoperability platforms and KPI management, et cetera, and transition from a legacy system to micro-services. In the last year, I have worked on a project on migrating a very big telecom firm from several API gateways and API exposures to Apigee. They're centralizing all their API gateways into Apigee.

We are hoping to lay out the plan for migrating the first sprint of about 200 APIs starting in January. Originally, the plan was to start in December, but the project is so big that it was suffering from delays.

We are going to start doing the actual proxies and migration in January next year. The project consists of about 10-month long sprints. We are going to use all of next year on this first phase. During the course of the next year, we are going to lay out the plan for the next phases. At this point, the total number of APIs to be migrated to Apigee is not clear, but we're thinking that it's about 300, 400 APIs that are going to be migrated.

The solution is deployed on-premise. They're thinking that in the second phase, they're going to go hybrid to have some of the features in the public cloud and some in the proprietary. 

We are integrators.

What is most valuable?

I think the most valuable features are the security features. Of course, the user access control is the same as the security. The other very important issue is the sandboxing capability of Apigee.

What needs improvement?

The caching capabilities are somewhat limited. This is more on the developer-oriented capabilities.

At this point, we aren't sure of what else could be improved since we are migrating some pieces of code that are really legacy and really difficult to model as a standard REST API. We are not sure in which areas Apigee is going to fall short. I think that next year we will have a more clear picture of some issues that we are going to find that could be addressed by a new feature, or by enhancing some existing feature in the next versions of the tool.

For how long have I used the solution?

I have been using Apigee for one year.

What do I think about the scalability of the solution?

Right now, in the development area of Apigee, we have about 20 developers, architects, et cetera. We are in the process of training because our expected growth drives us to have about 100 developers by the end of next year. I think that by the end of Q1, next year, we're going to double our capacity. By mid-year, we have to have 20 more, and so on, until the end of the year. We are planning to have about 100 trained developers, or configuration experts, in Apigee.

What about the implementation team?

All the infrastructure, the enablement, is being done by another company. They are in charge of all the dimensions and actually creating all the infrastructure to host the platform. I have never installed Apigee as a proprietary cloud. I have been working either on the pure cloud environment or hybrid environment. I didn't phase the deployment of the tool, just the configuration.

What's my experience with pricing, setup cost, and licensing?

In Latin America, Apigee is expensive. It's not for small businesses; it's more for big businesses. That's why I was trying to compare, for example, WSO2 against other API management tools. We are trying to create an inside practice in our company to also recommend WSO2 for a mid-size or small-size company where maybe the Apigee pricing for them is too heavy.

Apigee prices are targeting medium to large companies in Mexico. In Latin America, it's basically the same.

What other advice do I have?

I would rate this solution 9 out of 10. 

I think the correct roadmap should be first an approach to Google to create a partnership. Then create a team of developers and an architect, and then start adding more resources as the demand grows.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Apigee
April 2024
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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Software Development Manager at Reliance Jio
Real User
Top 5Leaderboard
Has good administration and monitoring features but there are issues with integration
Pros and Cons
  • "There are just a lot of security features in general."
  • "I see some lagging in regards to integration capacity"

What is our primary use case?

We use Apigee every day. Because we have a backend system, we use Apigee to capture and track all of our transactions and for monitoring calls, which is the target for our client service. We then use this information to create a report and provide a price for each transaction. For this reason, we created a proxy that we use as an integration layer, like API management, which helps build applications. For that reason, each and every call goes through Apigee so that we can track and capture all of the information.

What is most valuable?

There are a few features that are quite interesting. We can provide our API developer with an API proxy to the developer portal, which comes in handy. There are also some interesting policies, like authentication where we normally provide any code and quotas and rate limit policies for protection. The administration and monitoring features are also quite useful as you can receive alerts and notifications and monitor them on a virtual dashboard. There are just a lot of security features in general.

With Apigee, we can easily monitor applications, and our core IT team informed me that installing upgrades is very simple. We also have a portal where we can share our proxies with the convenors, which is quite useful. 

What needs improvement?

When compared with other products and tools in the market like MuleSoft or other API management solutions, I see some lagging in regards to integration capacity — where we don't have all of the connectors. It's not the perfect ESB, it's only for API management solutions. For example, MuleSoft will provide you with the API management solution as well as ESB, allowing you to integrate with large, complex IT systems. So, there is some lagging there that needs to be fixed. 

The main area they should improve is the integration capability. They should have useful connectors that we can use to provide code so that we can integrate with other systems. This needs to be improved.

When compared to other products, such as MuleSoft and other tools in the market, Apigee has some lagging issues. 

What do I think about the stability of the solution?

Over the last three years, we haven't had any issues with the stability, both on-premise and on the cloud. It's a stable solution. We haven't experienced any error-value from the product.

How are customer service and technical support?

Product-wise, we don't have any technical support, our IT team takes care of it. We also have a number of applications we are managing, but only two recruiters are monitoring them.

It's easy to create proxies in Apigee. Compared to other integration tools, we can quickly and easily export any APIs in Apigee, which saves us a lot of time. 

How was the initial setup?

The setup was taken care of by our core IT team, I was part of the development team so all activities relating to the setup, updates, and customer service were handled by the core IT team.

What other advice do I have?

We would definitely recommend Apigee. You can use Apigee to create proxies (and share API proxies with consumers), monitor calls, and provide security for particular endpoints. We have a complete telephone portal under Apigee, I would recommend it.

I would give Apigee a rating of seven or eight out of ten. The API moderation, administration monitoring, product architecture, infrastructure, and overall quality is good. The only area lagging is integration capability. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
David Viana - PeerSpot reviewer
Cloud systems architect at Encamina
Real User
Top 5Leaderboard
Reasonably priced, integrates well, and the technical support is responsive but the developers portal could be simplified
Pros and Cons
  • "Apigee provides good documentation."
  • "I would like to see the monitoring, dashboards, and reports improve."

What is our primary use case?

I use Apigee to design the proxy and rebuild the pilot, which becomes the API developer's design. This saves time and money for the customer and Rapid7 and 8 by simplifying the process of synchronizing and obtaining actual IDs. 

Apigee is the tool we use to test the API.

What is most valuable?

Apigee provides good documentation.

The pricing is reasonable.

Apigee's certification is beneficial.

I like the customized tools included with Aigee such as CI/CD.

Apigee integrates well with Kubernetes, Atos, Jira, Microsoft Teams, as well as ServiceNow.

What needs improvement?

I'm not a fan of the developer portal. It should be simplified. There is an excessive amount of customization required. 

When compared to Azure, Azure is more user-friendly to customers.

Monitoring could be improved. Google Cloud provided better monitoring than Apigee. 

I still prefer monitoring in Azure or Anypoint MuleSoft.

It also requires additional tools to assist in the deployment of Apigee.

I would like to see the monitoring, dashboards, and reports improve.

For how long have I used the solution?

I have been using Apigee for five years.

I am working with version 8.

What do I think about the stability of the solution?

Apigee is a stable solution.

What do I think about the scalability of the solution?

Apigee is a scalable solution.

How are customer service and support?

Technical support is very good.

They resolve issues quickly.

Which solution did I use previously and why did I switch?

I have experience with many different platforms such as Mulesoft and Microsoft API Management.

In Azure, I use Azure DevOps and with Mulesoft I use Jira.

In my previous location, I partnered with Microsoft using Azure in API Management.

How was the initial setup?

The initial setup was straightforward, however, when compared to MuleSoft, MuleSoft was easier.

What about the implementation team?

QMance, C1/CD, GitHub, GitLab, and Jenkins were among the applications we used to manage Apigee deployment.

We completed the deployment ourselves.

The north direction used in SolarWinds and MuleSoft is the same as the north direction used in Azure and Azure DevOps for solution and system deployment.

From my perspective, Azure and Azure DevOps are the appropriate solution and system deployment tools.

I like the deployment and customization in Apigee.

The deployment process is a  scheduled tool on the file. In my opinion, testing the tool is important during the development process. However, in Azure, I haven't seen any tool testing. Therefore, I need to test the tools for the testing and deployment process. In IT, I require sales tools to test the APIs.

it is necessary to have two forms for testing, and I see the testing tool in MuleSoft, but in Azure, I haven't seen any testing tool. I need to test the tools for the testing and deployment process.

In IT, I need the sales tools to test the APIs.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a monthly basis.

The prices are comparable. It is comparable to MuleSoft, WhiteCloud, and other similar applications.

Apigee X improves the connection series by solving a different problem for me. It refers to service connections.

What other advice do I have?

Apigee is something I would suggest to others. It has good documentation, is simple to install, has great support, and is a good testing tool.

I would rate Apigee a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ahmed Raaf - PeerSpot reviewer
Sales Manager at CNTXT
Real User
User-friendly with ability to convert from language to language; good security features
Pros and Cons
  • "The ability to convert from language to language using a single tool."
  • "Apigee lacks market presence."

What is our primary use case?

We are resellers of Apigee and also use it internally. The most common use case is monetization for the APIs. I'm the sales manager and we are resellers of Apigee.

What is most valuable?

The ability to convert from language to language using the same tool without needing different developer teams to deploy is a valuable feature. It doesn't require a lot of skill to run Apigee and the security features are good. This is a powerful tool for API management. 

What needs improvement?

The only disadvantage with Apigee is that they lack market presence. I think they may have limited resources. IBM's strategy is stronger on the marketing level. 

I believe they're working on adding some integration features that are currently lacking. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is very stable even in very complicated environments. 

What do I think about the scalability of the solution?

The solution is scalable and it's great for enterprise companies.

How are customer service and support?

Technical support is good. Google team has many teams can support it. And there is a lot of partners ecosystem who understand and implement and support strategy as well.

Which solution did I use previously and why did I switch?

I previously worked with IBM Connect but I prefer Apigee. It provides all the features and requirements for AI management.

How was the initial setup?

The initial setup is very straightforward and can be done by anyone. 

What's my experience with pricing, setup cost, and licensing?

The licensing cost is very reasonable and it gives you unlimited transactions.

What other advice do I have?

I would recommend testing this solution for a month or so. It's easy to implement and easy to use. I rate the solution nine out of 10 - the one point reduction is because of the marketing strategy. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IbrahimKhateeb - PeerSpot reviewer
VP at Piramal Group
Real User
Top 20
Provides security features and is easy to use
Pros and Cons
  • "It's easy to use and the security features are valuable."
  • "I would recommend this solution to those who want to start using it, but it depends on the requirements and automation."

What is our primary use case?

It's deployed on the cloud. There are a few hundred people in my organization who use this solution. 

What is most valuable?

It's easy to use and the security features are valuable.

For how long have I used the solution?

I have used this solution for about three years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's scalable. You can onboard multiple partners.

How was the initial setup?

Setup isn't very complex.

What's my experience with pricing, setup cost, and licensing?

My clients pay for a license.

Which other solutions did I evaluate?

We also use Amazon.

What other advice do I have?

I would rate this solution as eight out of ten.

I would recommend this solution to those who want to start using it, but it depends on the requirements and automation.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Senior Manager at a computer software company with 10,001+ employees
Real User
Easy to use out-of-the-box with minimal configurations
Pros and Cons
  • "Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool."
  • "Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution."

What is our primary use case?

I am API architect. We are service providers and provide API solutions to our customers.

What is most valuable?

Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool.

You can use the documentation through the API portal and integrate it with the open API specification, and then design and create your API process.

When we compare Apigee with Mulesoft, we find that Mulesoft provides many out-of-box connectors to your legacy applications and it is now part of Salesforce. It was acquired by Salesforce. It has hundreds of soft connectors available and an exchange place where you can put your reusable assets. A similar kind of thing is available in Apigee as well, where developers start putting their assets which can be reused.

What needs improvement?

Right now we can create custom policies using Java scripts and other supported languages. That's the good thing. But if you are supposed to have created some APIs that are available on the market as public, it would be good if you can share it. It would give a bit more flexibility and then connect configurations that you can do on your own which are not supported by APIs.

From a connector perspective, it would be good if it could allow you to create a custom connector, or it could provide out-of-box connectors, or some in the backend. That would be great.

For how long have I used the solution?

I have been working with Apigee almost five years.

What do I think about the stability of the solution?

Apigee is an excellent product.

What do I think about the scalability of the solution?

The scalability depends on your configuration. You can make it scalable.

Other vendors are basically giving more. For example, Azure. Azure is cloud-based, so they offer many things, including client support and hosting. So if you take Azure for all your storage and hosting, then they are inclined to use their API data solution. Similarly, MuleSoft provides you many things. It is an ESB kind of service broker, so you can connect to many varieties of backends. It supports that, so they can use Mulesoft API. Apigee provides a number of out-of-the-box policies and it handles the API governance. But if are looking for an end-to-end solution, Apigee is a bit behind. But if it is combined together with Google Cloud, and if the Google cloud offerings are comparable to Azure, then probably Apigee will lead.

How are customer service and support?

Technical support is very good. In my previous company we had on-premise Apigee installed. For that we reached out to customer support. It was excellent. And while deploying it to our customer side, we reach out to them, for both Mulesoft and Apigee. And it has a very good community portal. Customers have shared their experiences troubleshooting - their challenges, issues, and resolutions. It was good.

Which solution did I use previously and why did I switch?

We have used Mule API, Mule API Gateway, and API Manager.

How was the initial setup?

The initial setup is pretty simple.

It provides some sort of integral service communication support. We have a multiple API proxy with multiple APIs currently deployed. So if API A is calling API B, and API B is calling API C, if that left to right communication is also available in API B, for that we have to use some kind of service tool. That is also available inside Apigee.

What other advice do I have?

Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution.

My general advice is, suppose you have minimal organizational and transformation requirements, and you have an all HCTP backend with no processing required, then definitely you should go for Apigee, because Apigee provides all those things out of the box. It can protect your backend from any penetration threat and you can integrate it with your identity provider for security. All those things are provided by Apigee. Suppose you have very, very little request response, it does not require much transformation. In that case, you can use Apigee. But if it requires a huge transformation and lots of calculations and business logic is involved, in that case, you have to go for where you can write your custom logic, so for that you should go for a Mulesoft kind of solution.

On a scale of one to ten, I would give Apigee an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Architect at a media company with 10,001+ employees
Real User
I am satisfied with the stability of this solution, but I would advise you to be careful due to its cost
Pros and Cons
  • "The use case which I have installed serves the intended purpose."
  • "They need to work on the cost of the solution."

What is our primary use case?

We use it for API monitoring purposes, and for the management of KPM metrics around the APIs.

What needs improvement?

They need to work on the cost of the solution. But again, it depends on the use case. The use case which I have installed serves the intended purpose. I don't have any negative feedback on it.

For how long have I used the solution?

We have been using the solution for the last six or seven years.

What do I think about the stability of the solution?

I am satisfied with the stability of the solution.

What do I think about the scalability of the solution?

I have around 500-2000 users using the solution in my company. It serves the purpose of my use case.

How are customer service and support?

There is no real technical support unless you have a problem with the servers or something gets lost. It is only when the service is down or there is some issue, there'll be a reply from them depending on your subscription.

What's my experience with pricing, setup cost, and licensing?

The biggest advantage of the competitors over Apigee is cost. I would advise you to be careful due to its cost.

What other advice do I have?

I would rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.