AppDynamics Application Analytics Customer Service and Technical Support

Director - Application Performance Management with 1,001-5,000 employees
I think the technical support is quite okay, there is a lot of self service, so it's easy to resolve problems by yourself. And then you have the SLA's, the standard SLA's and SLA's that you agree with the company. We don't get many complaints about that. It usually works well. View full review »
Cloud Architect at a tech services company with 1,001-5,000 employees
We only had a consultant that helped us during deployment and they were okay. Other than that, we never have had to reach out to technical support. View full review »
Project architect at a software R&D company with 10,001+ employees
Technical support is great. View full review »
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