AppDynamics Benefits

Senior Solutions Architect at a tech services company with 11-50 employees
I can't compare how it makes things better within my company. That would be like asking someone how air makes their life better. I don't say that lightly. I've been in other companies in the past without APM. Some of our projects don't have budget for APM at all. They're smaller projects, or they're from a smaller client who can't afford it, or in some cases, they don't want APM. Comparing it to that would be the easiest thing. In those cases, if the project is going right and there are no problems that are noticed, it's fine. But we've had a few carrier projects where there are unknown performance issues or unknown crashes or we're seeing, at 3 p.m., when it's not even a high-traffic period, that everything falls apart all of a sudden: The database is not good on connections; or we see the connections, but we don't easily understand why they're there. In those situations, the projects that don't have APM usually spend more on people hours than the APM product would have cost. In that case, it's made things better by making it faster to troubleshoot and easier to troubleshoot. We don't want our most skilled people spending 40 hours to find one hotspot, when it could take them 30 minutes. It's not a value-add to let them do that manual, old-school troubleshooting. In fact, even on the projects that have, in some cases, not had the budget to buy the agents that we need, sometimes it has boiled down to using a PoC license, with their permission, to try to prove the value. Some of those clients went ahead and bought it. They understood it was, "Look guys, we can charge you 80 hours of troubleshooting, or you can just buy this license." I don't want to claim that that's every case, but there have been a couple cases where we've converted people and the client has accepted APM - where they might have been hostile toward it - after seeing the value of it. View full review »
Sid Roy
Vice President - Operations & Client Support at Scicom Infrastructure Services
We are a services organization, so we use AppDynamics with our customers. It has allowed us to expand our footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. We have a new value proposition for our customers- enhanced visibility, enhanced stability, and we can reduce our costs to them because our cost structure is reduced by using AppDynamics. We have other examples like this as well where AppDynamics has improved the way we function and operate. As of date of this article, our company has in excess of 30,000 AppDynamics agents deployed globally and we are monitoring billions of annual page views for major customers. Furthermore, AppDynamics is a key toolset and drives tremendous value and efficiency in our remote performance management center which supports over 10,000 retail locations on behalf of our retail customers. View full review »
Vice President at Works Applications Co., Ltd.
We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly. Also, we set up alerts recently so we can fix any issues more quickly in production. View full review »
Learn what your peers think about AppDynamics. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,024 professionals have used our research since 2012.
Global Lead Architect at a insurance company with 5,001-10,000 employees
The key benefits it offers us are that it helps us know the infrastructure and performance issues, as well as if a customer is experiencing latency issues. It helps us know about them ahead of time so we can act on them, proactively, and improve the customer experience. That's important for us as we transform ourselves and call ourselves a digital company. View full review »
Carl Brahms Jr
Engineer at United Airlines
We have cut our MTTR by half just by deploying agents. It significantly reduced the amount of time that we spend building synthetic monitors. To the point, we rarely have to build any monitors unless it is a vendor app or appliance we can't access to install an agent on. View full review »
Aimee White
Info Sec Consultant at Size 41 Digital
AWS was a new environment for a client and they used a series of extensions to show how the installation was performing and how changes impacted their setup, down the line. With sprawling cloud processes, it can be hard to see how your changes impact integrations, but AD really helps out with this. Specifically, with the use of Cisco AD extensions, we were able to prove that a move from MySQL to Amazon Aurora sped up data retrieval. This meant a trial of Aurora was proven to be a success and led to a gradual phasing out of MySQL DBs. View full review »
Marcos Pestana
IT Service and Infrastructure Manager at a retailer with 10,001+ employees
This solution has helped us to reduce the number of incidents in our Production environment and improve the performance of applications. The uptime of our critical applications went up, and it has enabled us to set new SLA metrics. View full review »
Jordi Llorens
IT Manager at
When we have a large issue, we bring our teams together, working with AppDynamics. This has allowed us to reduce the time to recover applications (for example). View full review »
Software Engineer at a tech company with 201-500 employees
In real-time, when we have our peak seasons, we can determine if customers are experiencing something that they are not supposed to, such as customer impact on a service being down or not. View full review »
Bryan Spencer
Engineer at Sirius XM Radio Inc.
AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions. Therefore, it makes it very easy for us to keep our applications stable. View full review »
Shekhar Sharma
Principal Engineer at Wyndham Hotel Group
It provides everything into one view, so we can track information from one place to another. This allows us to be able to track information all day. View full review »
DevOps Engineer at a media company with 1,001-5,000 employees
We have been able to monitor our applications more accurately. View full review »
Theodore Turner
Cloud Operations Monitoring - Senior Software Engineer at Intuit Inc.
When adopting / implementing a micro services application stack, you have to get all of the services to move / upgrade at the same time. This has led to a disjointed implementation of AppD ( /products/appdynamics-reviews ). Disjointed implementations of tools do not lead to home run capabilities to build / run / operate. View full review »
Fred Payne
Services Technology Manager at NCR Corporation
Reduced MTTR and put us on a trajectory to be more focused on the end user experience. Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application. View full review »
Gaurang Panchal
Sr. Integration Developer at Equifax Inc.
It improves our organization by providing the right alerts, and there are so many parameters to choose from that it allows us to set the right level of alerting mechanism for approximately one hundred and twenty services. View full review »
Gary Sun
Technical Director at SoftPro
* Quickly triaging problems: Before using the APM tool, I had no adequate information about the application's detail. * APM tool provides comprehensive information about several elements like performance, errors, and resources. View full review »
Associate Principal Consultant at BRavura
It helped to find quick solutions for specific business transactions. For example, in the case of slowness or a job being stuck at some stage. View full review »
Learn what your peers think about AppDynamics. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,024 professionals have used our research since 2012.