AppDynamics has improved our organization in a number of ways. 

First, it gives us complete visibility into the performance of our applications, allowing us to proactively detect and fix issues before they impact users. This has significantly reduced downtime and improved user experience.

Additionally, AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services. 

This has allowed us to identify bottlenecks and optimize resources, improving operational efficiency and reducing unnecessary costs.

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We implemented it for a big bank in Morocco and it monitors all the web interface interfaces. It also monitors solutions like Salesforce, SAP, these kinds of solutions, and it describes the problem really from the root.

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We have cut our MTTR by half just by deploying agents. It significantly reduced the amount of time that we spend building synthetic monitors. To the point, we rarely have to build any monitors unless it is a vendor app or appliance we can't access to install an agent on.  

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This solution has reduced our customer's time to resolve issues.

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AppD improves the productivity of Application Engineers, development teams, and other integrated items. Slowness or leak issue is a nut for the team now. Also, the team resolves or understands the network and query path every easy and resolves efficiently.

Our application uptime, increased by 10%, and overall productivity up by 30%.

Ticket or issue down by 12% over five years of use and experience.

Open to be applied and test any area and suite.

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It has improved my organization because we are able to proactively and reactively look at performance issues.

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As I’ve mentioned elsewhere about correlation, it's really helpful because I don't have to spend time with multiple teams. A lot of times, what might have happened in the past was where, if there was a problem, we would call like six, seven, or eight different SMEs from different domains: network, storage, compute; not on all problems, but at least some of the ones that we suspected. Application; if you have multiple applications, sometimes you have a different person who owns each of the different applications; maybe the database guy. You can really start adding more people in there. If you think about it from a productivity point of view, it's a waste of a lot of time, if you have to keep doing that for every single problem day in and day out.

Whereas, when you have AppDynamics, it's actually tracing the call. So, if three out of four services are functioning fine, for the most part, I don't even have to worry about them. It is common to call the networking guy because nobody really knows where the problem is. Now, he's or she’s out of the picture. I'm sure he's or she’s a lot happier about it, too. Same with the storage and compute: You start leaving these people out of the conversation that don't need to be there, which is a good thing for the company, and us. We don’t also have to spend that time explaining and hearing what they have to say. That’s not to say they don't have value to add, but if there's really nothing there, we're wasting their time, as well. So, it's really helpful.

AppDynamics helps me not just rule in the areas, but rule out where I don't have to talk. More often than not, the rule-out gets hidden away, but it's a really good add-on because I'm only focusing on the problems.

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We're able to detect issues now before the customer calls us. Another thing that this helps us with is the fact that there are some conditions we see in the database, for instance, locking and blocking and high CPU, that we've always had been trying to correlate this high CPU and high blocking. We were always wondering: is that necessarily bad or is it just kind of a warning sign or what is that? With this product, we're able to correlate everything with what the application is saying and saying, "we've got blocking, we've got high errors, we've got high response time, therefore it's probably a database and therefore it's probably an issue." Before we had this product, we weren't able to do that.

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As any APM tool should, it provides root cause analysis. It enables you to reduce your mean time to resolution. It enables you to identify performance bottlenecks, even in pre-production environments. It generally helps provide better applications, better code, to customers; things we weren't really getting out of CA. The 2 or 3 teams who were using it got some of that value, but the rest of the organization just didn't. Now, we've got teams who had never picked up an APM product already getting value out of it, literally in a matter of days after installation.

I think it's because of the ease of use. It provides useful information straight away, quite deliberately so. It's much easier to navigate, it's much easier to understand the data that's being returned to you, and I think that really helped teams and individuals not be afraid of it.

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In production we haven't had any serious issues which caused us to lean on it heavily but in pre-production we had a few big performance degradation problems. AppDynamics was crucial for us pinpointing root cause and fixing it. We probably wouldn't have been able to go live as swiftly as we did without AppDynamics. View full review »

The solution has reduced the manual work involved in monitoring.

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We are a services organization, so we use AppDynamics with our customers. It has allowed us to expand our footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. We have a new value proposition for our customers- enhanced visibility, enhanced stability, and we can reduce our costs to them because our cost structure is reduced by using AppDynamics. We have other examples like this as well where AppDynamics has improved the way we function and operate. As of date of this article, our company has in excess of 30,000 AppDynamics agents deployed globally and we are monitoring billions of annual page views for major customers.

Furthermore, AppDynamics is a key toolset and drives tremendous value and efficiency in our remote performance management center which supports over 10,000 retail locations on behalf of our retail customers.

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It brings everything to the forefront. It helps the application staff plus the executive staff understand what's going on with the end-user performance because, obviously, that's one of the most important issues today.

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We are still in the POC phase and are trying to implement it by adopting some of the best practices. I am sure if and when it is fully implemented, developers will love this tool as their life will be easier.

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AppDynamics provides visibility on slowness or problems in production and processes in revenue-related products or software, as well as generating performance and availability metrics. This enables understanding of users' end-to-end experience and provides information on user behavior.

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It helps us find the root cause quicker, so it's helped us with MTTI and MTTR. In fact, just last week, we had an issue. They used our other tools to try to find the solution, and they said, “This is the root cause.” Then, we were analyzing it in AppDynamics, and we said, “You know what? We're seeing something different.” They doubled back and realized that what AppDynamics had shown was actually the root cause, not what they were initially thinking was the root cause.

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It's led to a very big decrease in MTTR when issues are encountered, as well as helped us to be a lot more proactive to be able to identify issues and customer degradation before customers start complaining about it.

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This solution has helped us to reduce the number of incidents in our Production environment and improve the performance of applications.

The uptime of our critical applications went up, and it has enabled us to set new SLA metrics.

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In a critical project where, along with the monitoring solution, RUM is also deployed, it gives you complete clarity why my business transaction failed and what is technically causing that to occur. Instead of wasting time mugging up in logs, fighting with server logs, and manually capturing CPU resource statistics, AppDynamics does it a lot easier without a lot of installation effort, in a single dashboard. On top of that, if you also have RUM, life gets easy from the end-user perspective too.

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The benefits are less man hours, less downtime, and faster resolutions. In the past, it was, "Oh no. The application isn't working. Let's fix it." It might get fixed within 24 hours because we did not have any idea what the issue was. It always came down to, “Well, reboot the servers. That usually works.” It worked, but we never knew what the root cause was.

Once we got AppDynamics, we could see that this part of the application is where the issue is. When they're trying to process these certain files, something's wrong in this sector. We may still have to reboot the servers to get the customers up and running immediately, but then we can circle back around that day and address the actual issue.

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One of the applications that we use was having some very bad slowdowns. We were able to throw AppDynamics in there. We were able to identify the root cause within probably 45 minutes, which took our process time from 33 days down to 18 days. Then, eventually, a few more efficiencies were actually found a few hours later, which brought it down to three days. It was pretty awesome.

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It's made it easier to collaborate across teams; be able to have the same data immediately in front of you just by sharing a URL.

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We were using the New Relic solution before AppDynamics and had a lot of issues for configuring it and making it suitable for our use. However, AppDynamics was very easy to configure. We were able to deploy it within a month and get real benefits from this product just within a 6 week to 2 month span of time. So that was the main reason we went for AppDynamics.

For example if I remember correctly, the end of every month is like a war zone for us. Since we have implemented this solution, it is going smooth and we are getting positive feedback from customers, consultants and everybody else. It has changed our life.

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It provides full visibility of what’s happening in complex transactions which involve services running in our NJ, AR, and CO data centers. It provides data beyond standard monitoring, including method invocation-level insights.

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AppDynamics is aiding us with achieving full stack availability, which entails obtaining a comprehensive or holistic overview of the application's performance, sales, and behavior. In essence, the purpose of full stack availability is to provide a complete picture of what is happening with the application.

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AppDynamics will assist the company in managing its overall systems, capabilities, and performance. It will also assist the company in projecting the system's capacity.

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It helps us to find out where the bottlenecks are. Once you know, you can go and try to fix that issue. One of the challenges, when you use an ERP system, is the performance and the experience. Whenever we had issues, it was an opportunity for us to find out where the problem is and try to figure it out. It's been helpful in terms of improving system response, in terms of trying to look at that. When there's a problem, we can always go and try to find out. AppDynamics gives synopsis information so we're able to at least find out where exactly the problem is. So that's been very, very helpful on that.

Even though we do not have an end-user experience or database agent, at least on the application side, we still are able to get the information. Otherwise, finding it, trying to find this information, or having a manual process could take some time. It's a time-saving solution for us for sure.

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AWS was a new environment for a client and they used a series of extensions to show how the installation was performing and how changes impacted their setup, down the line. With sprawling cloud processes, it can be hard to see how your changes impact integrations, but AD really helps out with this.

Specifically, with the use of Cisco AD extensions, we were able to prove that a move from MySQL to Amazon Aurora sped up data retrieval. This meant a trial of Aurora was proven to be a success and led to a gradual phasing out of MySQL DBs.

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The key benefits it offers us are that it helps us know the infrastructure and performance issues, as well as if a customer is experiencing latency issues. It helps us know about them ahead of time so we can act on them, proactively, and improve the customer experience. That's important for us as we transform ourselves and call ourselves a digital company.

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It gives a complete, end-to-end visualization of an environment. That's where it is a little easier to analyze any issue in production compared to the other APM tools. That's the key difference between the other tools and AppDynamics.

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Before it goes to production, it's easy to identify the performance issues. It's one of the good performance engineering tools with minimal overhead. I know there are other APM tools on the market but I like the features it provides and the way it pulls metrics. It doesn't pull all the data; it just takes some of the data, whatever it needs. That helps to reduce overhead in performance.

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It definitely helps us speed up our troubleshooting. We are able to use it even during development and our beta testing to see the performance of our application and go back into development if we had issues. We can know when we need to start putting our beta customers in it. When our application starts slowing down, we can go back to developers immediately and tell them there is a problem, instead of having to hear it from the customers. It's actually helped me look better at my job. And so when I look good, I can make AppDynamics look good. And when I look good, I make my boss and his boss look good. Everybody's happier in the end.

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A benefit is ease of use, compared to other products that we have seen before, such as Wily. You get to the information a lot quicker, instead of spending an hour trying to get to the point that you're looking for, especially with the workflow maps that they have. It's really very easy and intuitive also. Looking at snapshots, you can quickly pinpoint where you want to look at.

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Now application monitoring has become much easier.

Transaction identification and locking it for monitoring is much easier now, with lots of flexibility to change things on the run.

AppDynamics can identify and segregate unique transactions based on parameters, URL, data value, etc., which makes things very easy and organized.

The tool also has a nice feature for monitoring end-user experience. This provides us with browser-rendering and client-side info (OS, browser, network time, etc.). Getting all this information on a common platform has been of great value and use to us.

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AppDynamics is in the middle of our monitoring environment. It is connected with all other monitoring applications. It helps us to check all the errors and performance issues because all our alerts, related to the performance of our website or backend applications, are implemented through this. So, it is one of the most important monitoring applications.

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I can't compare how it makes things better within my company. That would be like asking someone how air makes their life better.

I don't say that lightly. I've been in other companies in the past without APM. Some of our projects don't have budget for APM at all. They're smaller projects, or they're from a smaller client who can't afford it, or in some cases, they don't want APM. Comparing it to that would be the easiest thing. In those cases, if the project is going right and there are no problems that are noticed, it's fine. But we've had a few carrier projects where there are unknown performance issues or unknown crashes or we're seeing, at 3 p.m., when it's not even a high-traffic period, that everything falls apart all of a sudden: The database is not good on connections; or we see the connections, but we don't easily understand why they're there. In those situations, the projects that don't have APM usually spend more on people hours than the APM product would have cost.

In that case, it's made things better by making it faster to troubleshoot and easier to troubleshoot. We don't want our most skilled people spending 40 hours to find one hotspot, when it could take them 30 minutes. It's not a value-add to let them do that manual, old-school troubleshooting. In fact, even on the projects that have, in some cases, not had the budget to buy the agents that we need, sometimes it has boiled down to using a PoC license, with their permission, to try to prove the value. Some of those clients went ahead and bought it. They understood it was, "Look guys, we can charge you 80 hours of troubleshooting, or you can just buy this license." I don't want to claim that that's every case, but there have been a couple cases where we've converted people and the client has accepted APM - where they might have been hostile toward it - after seeing the value of it.

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A couple of things that it's done is that it's allowed us to become a bit more proactive as opposed to reactive. We can see from the dashboards when a problem is happening before it becomes too serious. It allows us to react much quicker than we had in the past, so our mean time to resolution is improved.

For example, we know that there's a particular report in our system that whenever it's executed, it can cause some performance issues. So, we have created a specific business transaction that looks for that specific call in our application. Whenever that call happens, it issues out an alert to let us know that somebody is running that report. We can then make sure that it's not consuming too many resources.

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It has improved the speed at which we are able to respond to issues. Typically, production issues for us in the past used to take hours and several people to resolve. Now, it's a matter of minutes and a couple of people to isolate, do a root-cause analysis and quickly to solve the problem.

The turnaround time is the biggest benefit for me.

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We're able to have our developers work more closely with our operations support staff. We have a group called the Global Support Center, which is our 24 by 7 ops center. Allowing the developers and these guys to have a common view of what's going on within the system is one of the biggest benefits to it.

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AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions. Therefore, it makes it very easy for us to keep our applications stable.

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• Root cause analysis of issues in real time when they happen, alerted upon within moments of identification.

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I think it allows you to go down and get real data about what's wrong, instead of having to email around screenshots. It let's you actually get the depth that you need, even the code level and code lines and that kind of thing.

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We're able to get a single view into applications and their performance; the way they run, errors, and trends. We're able to turn that around back to the developers and help them tweak their code and applications.

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We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly. Also, we set up alerts recently so we can fix any issues more quickly in production.

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Now, my team is not that close to the APM information. Using AppDynamics, it was possible to delegate how to read information on the client side because of how easy that is.

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It's actually saved us tons of man hours because we've been able to narrow in on where actual problems are, rather than having to chase our tails looking at everything along the way. It's changed the target area. It's reduced that dramatically, so we know where to look for problems quicker.

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It reduces the time to resolve issues and requires less manpower. When issues happen, we have the whole triage going on and we used to have like 30 people on the call trying to figure out what's going on. AppDynamics cuts that down; you don't need that many people. You need two or three key people going into the console to see what's going on and pinpoint the root cause, as opposed to people trying to figure it out from all different sources. That takes forever, and that's very inefficient.

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We can track the visibility of the calls, how many calls we are getting. Being in the hotel industry, we want to get the feedback of the customers who are going to the various hotels we have under the IHG umbrella. We want to know how many people are calling for reservations and so on, that's what we look at.

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It's definitely cut down our troubleshooting, from a mean time to restore or repair, and pinpoint the actual problem that we are having; reducing that time.

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It improves production troubleshooting, it improves pre-production performance testing and it improves our development quality, because they can find and troubleshoot performance and quality issues prior to testing.

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With its automatic flow maps, as well as its ability to automatically baseline key metrics out of the box, it allows support individuals to quickly focus in on the exact location of the application problem reducing MTTR. It also has enabled us to be more devops focused, creating stable releases in a faster, more efficient manner.

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Gave us a tool to track down slow transactions quickly. View full review »

When we have a large issue, we bring our teams together, working with AppDynamics. This has allowed us to reduce the time to recover applications (for example).

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Given an extremely transactional, highly complex workload, you just cannot use your testing lab to stress all of your code parts. First of all, it has made us very agile. What happens is, now, you can actually take any one of your deployments or releases, roll it out into production into a very limited set of servers, look at how the APM works, and it gives you insights onto the how the code that you just pushed out is performing.

If everything is fine over a period of a few minutes or a few hours, you can actually roll your deployment out very quickly. You don't have to have an extremely complicated test harness in your preproduction environment. You don't have to go through extensive testing cycles before releasing something into production. It really makes us agile in terms of releasing to market quicker.

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The main benefit we get from that is it's a quicker time to know what's wrong. It does help us to have a better mean time to resolution, but the cool thing is, it lets us get to the root cause faster.

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AppDynamics has become the go-to tool for issue identification. The DevOps team was able to take more ownership for defect detection to improve discovery time and reduce risk of issues becoming known to end users. It also reduced the involvement of third-line support in issue detection.

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When adopting / implementing a micro services application stack, you have to get all of the services to move / upgrade at the same time. This has led to a disjointed implementation of AppD. Disjointed implementations of tools do not lead to home run capabilities to build / run / operate. View full review »

In real-time, when we have our peak seasons, we can determine if customers are experiencing something that they are not supposed to, such as customer impact on a service being down or not.

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This product has improved the performance management of our applications before deploying them to the end user. (Les Douanes du Sénégal is our main reference.)

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We have moved our application from on premise to Azure. After we moved to Azure, we don't have an on-premise monitoring tool, for what we are supposed to be using it. AppDynamics has come in handy. We are able to monitor all of the cloud services, we are able to monitor all the VMs on it, and we are able to monitor the Azure services, too.

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It's much easier to set up and manage than the previous products we've had. It is basically a lot cleaner. It's just simpler to set up, simpler to manage, and gives a much better picture of anything else we've had.

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Some of the ways it's improved our work is being able to actually get development teams involved. They can look at the same things that we're looking at with their own login credentials and see the specific call and the amount of time it's taking. So we can contact them with more specific information instead of just saying "there's something wrong with functionality as a whole" and they can see what we see.

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It has really helped us in troubleshooting. It's like you're taking proactive action, so before it happens, you come to know, "Okay, there's something going wrong." We can minimize the effects of failures by taking proactive action.

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We can utilize AppDynamics not just from a monitoring standpoint, but our capacity teams, our service health teams. It allows not just one group to utilize the data and utilize the metrics, but across our other teams. Other operational and even our business units can utilize the data, for trending purposes or whatever they need.

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Usually when a performance issue occurs there is a lot of finger pointing and spin that happens as a result. AppDynamics makes it very clear when/where the issue is occurring and it makes us quickly find and solve the root of the problem. It has also helped us foster more trust in our teams and the applications those teams build because everyone is being monitored by the same application. View full review »

A benefit of the solution is the ability to identify real-time problems before the customers even notice them. Even when customers do notice them, it gives us the ability to diagnose very, very quickly where the problem is and what's actually going on, so that we can do a much faster solution.

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We use it pretty widely across the company. In my particular group, where we've been able to get it situated for all of our .NET and related applications, we've been able to really improve our time to resolution on incidents. We've been able to better institute root-cause analysis for these incidents that we've been having. Whereas before, we were essentially a black box. Customers could say that they were having issues and we would not be able to independently correlate those reports with actual production problems. Now, we have much greater visibility from top to bottom, in terms of the web page and the server level.

We have the database monitoring component, as well. We can take a look and see whether we were having blocking on our database at the time, without needing to engage our database administrator. That also improves our time to resolution.

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AppDynamics allows us to quickly determine where a problem may lie. If a customer complains about slowness there may be hundreds of different servers that could be responsible for the slowdown. AppDynamics allows us to quickly determine where the choke point is. For example, is it a slow database call, a slow webservice call, or maybe a slow method that needs to be re-written by our engineering group? It can take less than a minute to determine where the fault lies. This means we spend less time trying to determine what the issue is, and more time fixing actually it.
The depth of monitoring that AppDynamics offers also means that we are aware of issues very quickly. It is very rare for our customer support to alert us of issues before AppDynamics already has. Most things are fixed before a customer even has a chance to call into our support center.

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We're using it to give an overall picture of health for certain applications. It gives a little higher-level view of our application health.

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Reduced MTTR and put us on a trajectory to be more focused on the end user experience. Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application.

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APM gives us easier troubleshooting and notification of issues. We can report off of that data to show application performance improvements over time. For example, we know that in this release, our baselines were X, Y, Z. The next release, we can then say, this was 20 percent faster or this was 10 percent slower. And then be able to figure out what we need to take off or what's just humming along fine.

We also use AppDynamics Infrastructure monitoring and End-User Monitoring.

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It's mostly our business users who are constantly on the site. They are trying to experience what the end user experiences, and once they have seen the issue, that the site is slow, it's a big deal for us. End users might have seen the same thing.

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We can evaluate the performance of an application by doing a few clicks and find bottlenecks very easily. Automatic alerts on resource exhaustion for DB connection pools, HTTP app thread pools, discovering unexpected performance difference between identical applications instances. We have become more proactive rather than reactive.

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With AppDynamics, we were able to identify where the database query was taking more time, that is, whether it was taking time on logical IOs or physical IOs. So, it helped to track down a lot of issues. It is also giving proactive alerts that help us to narrow down issues much quickly and fix them before they start impacting our customers. It has also been quite helpful when we want to show to our management or customers how this application helped.

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The solution helped me to find out if the slow transactions are caused by SQL statements or by external system calls. We also use it to trace the socket leak issue that occurred with the old mobile device version.

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We mainly use AppDynamics in our test lab to monitor the application undergoing testing together with its surrounding systems. The possibility to quickly drill down into problematic requests in combination with the drill down into all kinds of different monitoring data greatly reduced the time to analyze problems which we uncover during our load tests.

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It has definitely improved us with performance. Now, we get alerted in time. We can see the call graphic and see where it's taking the most time. Then, we can go back to our code, improve it and optimize it. That's one thing I have seen happening.

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It improves the way we work, it improves our efficiency; a whole host of things, actually. It allows us to be more proactive than reactive. It even helps us more in our non-prod environment. We find issues before we ever get to production.

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Last year, I worked on the load and performance test for our service. AppDynamics allows us to know how long requests to our service take. From that, we can know whether there is a database delay or some other reason. It really helps us to find underlying problems, some of which are not so evident and are waiting like a bomb inside our system. This is one of the benefits AppDynamics brings us.

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We have analyzed so many of our APIs and web services. It showed how much data and how many times each and every API and web service is used. We didn’t know how much they cost; we are paying thousands of dollars for our web services. If we can save on those costs and enhance the performance, that's priceless.

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We've been able to triage and diagnose problems sooner and proactively tell the teams involved if there have been lags in their performances, so they could look into them before there are any errors in production.

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It helps us to quickly pinpoint specific application problems related to memory and slow queries. View full review »

AppDynamics has allowed us to find critical memory flaws in our application. We were able to find a root cause to a JVM permgen issue by using AppDynamics’ memory monitoring tools. View full review »

We have AppDynamics set up to email us alerts when certain things happen. We can start working on a problem before our customer notices. View full review »

We have been able to monitor our applications more accurately.

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It provides everything into one view, so we can track information from one place to another. This allows us to be able to track information all day.

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• Quickly triaging problems: Before using the APM tool, I had no adequate information about the application's detail. 

• APM tool provides comprehensive information about several elements like performance, errors, and resources.

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Looking at it from the standpoint of a developer, I see the biggest improvement being that it gives the developers more visibility and ownership, it really lets them see what is going on. I feel that this will lead the devs to make better code and better decisions. It will help them be more cognizant of resources, and other things.

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I think the graphs are mainly used by developers to see what happens in production. We don't know; our workloads. We've been exposed to the internet. We don't know what's coming.

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I can’t really discuss organizational improvements, yet. We're still at the early adoption stage with AppDynamics.

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It lets us quickly diagnose customer problems that occurred in production, but also lets us look at our system and load test in the quality assurance period so we find problems before they go to production.

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AppDynamics lets you find things that you wouldn't otherwise be able to see.
Without APM, you'd be spending a lot more time to try and investigate into all the individual event logs. Our services are massive. It's not a simple application with a front end and a back end. We have a lot of other micro-services that talk to each other. I think one of the trainers at a recent conference mentioned that one single touch starts a chain reaction. And when you have such a topology, it's very difficult manually to go through every single layer and figure out where the bottleneck is. Versus APM giving you an end-to-end workflow and gives you exactly which layer the AppDynamics thinks is having problem. Then it lets you drill down and further down. The zooming capability is brilliant.

I'm not aware that we use any other AppDynmics products along with APM. I've used the reporting and stuff like that. I'm part of an incident response team, so we are the command center for AppDynamics products. So we are more focused on the operation side of things.

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This APM tool has helped our organization to find problems before customers find them.

We are able to see how our application scales under load. We are able to simulate that in the load environment and then prepare for the expected volume.

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No visibility from application code-level failures: It used to take a lot of effort, but after we implemented this solution, we can easily determine the root cause of issues.

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The totality of the product has allowed us to decrease our mean time to resolution when issues are detected. Also, because we’ve implemented this in our test dev environments, we now use it to measure and quantify performance improvements prior to ever releasing to production.

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As a performance engineering architect and a practice evangelist for performance engineering practice, this has enabled our performance tester to provide more engineering value-based solutions/deep dives. These showed how the applications fared during the load conditions and linked the performance bottleneck to the exact line of code.

This practice has transitioned our testers to “engineers”. AppDynamics solutions complement performance testing.

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It allows us to quickly get to a mean time to repair by identifying the problem a lot faster.

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We've used AppDynamics to easily identify application slowdowns and rectify them on several occasions. It has also helped in our QA environment to analyze new releases and ensure they are not harming performance.

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We have been able to proactively correct issues from newly launched applications without even receiving complaints from the end users, and the amazement of users when you notify them personally that an error they never reported has been corrected is priceless.

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It helped to find quick solutions for specific business transactions. For example, in the case of slowness or a job being stuck at some stage.

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We once installed an agent on an IIS server and then noticed that there was a memory issue on this server. Also, we once had performance issues on a Websphere application server, which was caused by memory leaks in the JVM. The IBM tooling did not warn for this, but AppDynamics showed it was a problem, because you can look at the data over a longer period.

We solved one issue with performance on our online application, which was caused by a slow batch application running on the same server/database.

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We've seen tasks the end users have to do on a daily basis that used to take 30-60 seconds been improved to take under two seconds, based on reports and recommendations we have written based on AppDynamics. The developers had been troubleshooting this specific issue for months before we installed AppDynamics. We installed AppDynamics, found the bottleneck, wrote the report and gave our recommendation within four hours.

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Has helped us to increase customer acquisitions and reduce revenue leakage in the following:

• Conversion rates
• Average revenue per user
• Customer acquisition costs
• Rate of customer churn
• Recurring or incremental revenue
• Renewals and/or subscriptions.

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The product has improved our understanding of system performance. It has given us more time to find and fix problems.

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It improves our organization by providing the right alerts, and there are so many parameters to choose from that it allows us to set the right level of alerting mechanism for approximately one hundred and twenty services.

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• Finds the bugs in dev and test environments before they escape into staging/prod
• Helps to pinpoint where the issue is by application tier
• Identify performance bottlenecks
• Group business calls (API) by vendor
• The above key points mentioned have helped the DevOps team work more effectively and reduce the turnaround time between releases
• Reduced the debug time

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It has improved our organization with its ability to catch issues quickly and fix them.

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In a few clicks, we are able to identify the root cause of performance issues, without any prior knowledge of the application structure nor its components. And this was true for both Java and .NET.

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It helps client in finding the detailed errors and exactly which user is facing the same.

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We just started using it so it is a little too early to tell but we have already seen how APM finds the issues with the different applications, which is very important for us. That has really improved a lot of business areas and business transactions for us.

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We have already found memory leaks in some systems. And also some SQL calls to the DB that cause issues. View full review »