As AppDynamics partners, we are fully aware of the roadmap, but I would like them to enhance their SAP monitoring.

One of the features that I would like to see is centralized agent management in the platform console.

While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support.

What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution.

Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility.

For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine.

Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution.

Aternity is a better solution for internet monitoring, so that is an area that could be improved.

I would like to have customizable dashboards to use when I am monitoring certain applications. For example, AppDynamics does not need Power BI-related dashboards because it already supports such functionality. However, I would like to be able to include nicer gadgets or graphs, or perhaps more annotation.

In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites. Instead of focusing solely on the performance of the application web layer, it should have the inclusion of other domains like the internet, DNS, third parties, and caches that affect the user experience.

There should be more options for more options for customizations to third-party visibilities.

Another area of improvement is faster support. The response time could be faster. 

A problem with App Dynamics is that they do not have robust documentation, making it difficult for start-up organizations who may need guidance. In addition, their documentation is complex and not easy to understand.

Another problem with AppDynamics is the agents of division. There is no central distribution system to update all the endpoints, so we need patch mechanism updates to do those activities. It is cumbersome, and it's not easy, so they lag in that area.

The interface and user experience could be better. New products were built after the analysis of the dynamics. After analyzing the traffic, the bottlenecks, and the problems with the database, it's our job to make sure users in our company have a better experience with this solution. Mainly during COVID, there was a high number of transactions. Today, the solution is much better than two years ago.

After we fixed the bugs and bottlenecks, the quality of the software improved. It reduced problems with queries on the database and problems in the browser and mobile application.

We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings.

AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine.

We've not been able to get one answer to all of our problems; for example, if there is anything else happening on the networking side. I'm pretty excited to learn about the infrastructure monitoring.

One thing that is missing is the desktop monitoring. The desktop monitoring is not there. A lot of times, the problems are created or caused by some other applications, which is blocking or causing an issue with the application.

These kinds of things I still see as missing pieces in AppDynamics, and that’s the reason for my rating.

I just started using the database side. I haven't gone through that. At a recent conference, I was looking forward to participating in one of the sessions so that I could learn more about the product. I started to see some valuable things. I was especially excited to see Business iQ. I need to learn about that. I see there is potential for being more productive and helpful to the business. But, it's too early for me to comment on that.

If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions. I think this could be improved.

There are different things which can be achieved using Core Change, but it cannot be easily done using the configuration change on the controller.

Also, functionality could be increased on the End-User Monitoring side.

Things mostly work well. I would think maybe more integration; pull things together more; integrate this analytics with this dashboard, with that analytics; and so on. Just kind of tie everything in one spot.

I would like to see support for mobile testing and mobile monitoring.

The cost is something that can be improved.