In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system.

The product offers end-to-end visibility. This means seeing a user's actions, such as which mobile version they're using, their operating system, location, and the specific services they're accessing. This visibility allows for effective troubleshooting of their session. Additionally, end-to-end visibility provides insights into how the application performs across different layers, such as the backend infrastructure, including application servers, integrations, and databases.

The tool offers many entry points to observe issues from the backend, for example, through dashboards or tracking business transactions for degradation. You can then drill down to specific user sessions to identify slow ones and trace them back to the backend to understand the issue. That's the product's most useful technical feature. 

The user session tracking feature is embedded in the infrastructure and correlates all lines, including API and database calls. It also correlates with other metrics from the infrastructure and database.

The most valuable feature of the solution is its GUI. With the product's GUI, one doesn't have to check for details since one can see the entire business flow in one go. At a glance, you can understand where your business flow breaks since the tool's entire GUI is pretty good. Apart from that, the auto-remediation in the tool helps if the CPU or server is getting exhausted by indicating the files that should be deleted. Auto-remediation and GUI are two good features of the product.

With Dynatrace, AppDynamics Mobile Real-User Monitoring is one of the best tools on the market.

There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them. I can see in almost real-time whether or not our users are having a positive experience when using our applications.

The solution is very stable.

Technical support is extremely fast and responsive.

We have found the scalability to be quite good.

The initial setup isn't difficult. 

The most valuable feature is the middleware tracking.

This solution is easy to use.

Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable.