AppDynamics Server Monitoring Archived Reviews (More than two years old)

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Real User
Enterprise Application Support Engineer at a hospitality company with 501-1,000 employees
Dec 12 2016

What is most valuable?

It's real time; you get data back as quick as the tool can process it. It's a very good tool for real time getting to things quick and fixing them.

How has it helped my organization?

Our mean time to resolution has been reduced drastically, I think, within the last year. I've only been there like six months, but I've heard since they got this application, that things have really gotten a lot better.

What needs improvement?

We have hundreds of services and multiple shared health rules for alerting for each of them, AppD has no easy way to pull up all the health rules for a particular service to send off the each app owner to validate alerting thresholds. AppD can currently extract all the health rules into one XML file… more »

What other advice do I have?

Set up your processes first and make sure everybody knows what they're doing. I recommend basic training of what it looks like. I think the big thing is, if you're alerting on something, you want somebody to fix it right away. If you don't have a plan in place there, then everything else is kind of… more »
Vendor
Snr Systems Engineer at a transportation company with 1,001-5,000 employees
Dec 09 2016

What is most valuable?

Performance is the most valuable feature, especially the tag and follow, which has to do with multiple JVMs and diaries. Also, getting to know when you hop into different segments and trying to figure out where this is actually happening, and then that too, if it is happening to the backend. That is… more »

How has it helped my organization?

Server Monitoring has saved us time. We have issues that previously took days to solve, become resolved quickly. Once you know what's your normal, you know your anomaly. That's the key. We have our own challenges because the amount of JVMs we are dealing with. But still, this is really helpful in… more »

What needs improvement?

One area that needs improvement is application integration. They do have it now, but that has to be improved. What happens is, right now, we cannot deep-dive into it. Four years back, I requested application integration. It took four years get it. At least it is there. The thing is that it has to… more »

What other advice do I have?

Use it, and when you use it, use it regularly. If not, don't use it at all. You won't get the benefit unless you use it properly on a regular basis, so you know what normal looks like. You need to know how this thing looks, so that you know your anomalies and can resolve issues quicker.
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Vendor
Senior Systems Engineer at a retailer with 10,001+ employees
Dec 08 2016

What is most valuable?

It’s great that APM monitors in real-time. When we have an issue, we find out fairly quickly if there's a problem with our hardware. For example, we were in crisis calls all last week. So, that's the first tool we look at to see what's… more »

What needs improvement?

One of the big things was the license management. It was just something I've been asking for over a long time, because we have several groups that use it so it get very clustered. The new feature with license management coming out, I've… more »

Which solution did I use previously and why did I switch?

We had several tools, but we never used them properly. Mainly because we had five different tools and were working five different things. We were trying to bring everything together, is basically where I think everybody came together with… more »

What other advice do I have?

When looking at a vendor, first of course is money and the features to see how valuable it's going to be. Our main requirement is, is it going to actually get us some revenue? The value of it versus the cost. That's the main thing. I would… more »

Which other solutions did I evaluate?

I don't have the names on top of my head, but we looked at several other companies. I wasn't the one who made the decision, but again, mainly because the multiple pieces that you can look at with AppDynamics, that's what helped us the most.

What is AppDynamics Server Monitoring ?

Application-centric server monitoring in context of your business transactions to proactively isolate and resolve application performance issues faster with actionable, correlated application-server metrics.

AppDynamics Server Monitoring customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia

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