For one of the clients, we've used this to build a complete end-to-end claim cycle, where we built a portal that integrates into various systems. 

We get emails that get processed. From there, a claim is received. It goes through the entire claim designation lifecycle. It goes through different people, different approvals, and then finally, there's some integration with the payment system. 

Once the claim is approved, the payment happens. And it is one seamless process. And then if any litigation is required, it can be directed to the finance team and so on. So, there is an end-to-end claim cycle that has been automated using Appian.

So, this is just an example of a workflow we've optimized using Appian.

We have 15 different applications running from CRM applications to case management applications, and we are using some RPA functions. We have a big stack of applications we are using. 

Appian has benefited my organization because of its low-code feature, so my team only has to do minimal coding, resulting in quick deliverables.

We're not using it ourselves. We're selling it and we are implementing services and projects for other customers. 

I don't think we currently have any applications for our internal processes, which include a set of Oracle APEX products or applications, especially custom-made applications, which is something we need for ourselves. However, we have many use cases for our clients.

Appian had definitely improved the productivity, and functionality of our company.

Prior to Appian, when we were handling a particular process manually, it took 40 days to resolve. After Appian was implemented, it took only seven days. The improvement in time is amazing.

We use appian for IT services implementations of our esteemed clientele in CX transformation, process automation ,EX transformation and app modernization areas

Appian has enabled us tо аutоmаtе busіnеss рrосеssеs much faster sо thаt оur usеrs саn rерlісаtе thеm аnd use them on a daily basis to improve their productivity. 

An advantage of this tool is the area of workflows, mainly for back-end users. It is not for end-users.

Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time. It took us six and a half months time to develop a small application in Java, but within this tool, we developed it in one and a half months, including the records and reports.

Also, there is a version coming out every six months with performance improvements.

• Transparency of process flows, including number of instances of the process in-flight
• Identification of bottlenecks,
• Average time to completion of tasks and process, etc.

The employee onboarding process went from a mass email saying who is arriving for their first day, and just hoping all the things necessary got set up: phone, computer, badge, desk, login accounts, role specific access and accounts, etc. The Appian platform took from a blind mass email to full transparency with reporting, and greatly improved efficiency and effectiveness, as well as making continuous improvement possible.

The solution helps by providing an automated out-of-the-box process that helps us quickly publish applications within six weeks without requiring any customizations.

Appian has greatly improved how quickly we are able to build and deploy technology solutions for our business partners. We're delivering a lot more than we used to and at a lower cost. It has proved especially useful for building regulatory applications, which are usually very time-sensitive and have to be delivered very quickly with hard deadlines.

We have been focusing on building all of our digital and mobile applications with a lot of earlier code, as the platforms were legacy. We had to write code from scratch, because it was not possible to use the existing code. For most of our digital applications, like payment systems or digital payments, the use case was for our mobile apps.

This solution has helped in creating a process platform for the bank because it can handle cross-department processes. Process culture is making noise inside the organization because now, everybody knows that their time is being monitored. 

Appian was not selected by any of the organisations I've worked with to date for production use.

This product has helped in automating a lot of flows in a lot less time, which has actually reduced manual errors and enhanced quality assurance.

I cannot see any drawback in this actually. It's a market leader in BPM tools right now, Appian. Its UI and performance are very nice.

It has improved the organization by defining activity ownership. When we give ownership to the right user, processes go very fast. Before it wasn't very good. It was slow. Now, with this application, you can see the bottlenecks, where the business processes is slow. There is a lot of information from it. 

Accountability is probably the most affected. Knowing that a task has been assigned, that you're following a specific process, and that the task has been completed, gives you that accountability throughout the organization. It enables us to know that, when we bring new people on, they're ready to start right away.

Most notably, it allows us to quickly automate processes and case management work, often cutting the manual time required in half or more. End to end time is also noticeably improved, as is the user experience of the people using the new applications.

Development time is much faster than traditional coding solutions, and it is more robust.

Since implementing, we have had a faster time to solution, with fewer resources needed per project compared to other tools.

It reduces development time in half making us more efficient.