Appian Other Advice

Devashish Mishra - PeerSpot reviewer
Client Partner at Peristent Systems

To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users.

The solution has high performance but the main issue is the lack of customization after deploying it.

I rate Appian an eight out of ten.

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Mason Turvey - PeerSpot reviewer
Robotic Process Automation Engineer at a logistics company with 5,001-10,000 employees

I would advise setting up your standards beforehand and identifying which teams are going to be responsible for the governance side of things. You need to identify a tech focus team that's going to be handling that. Once you have that built pretty solid, going from there, if you're targeting a citizen development model, then you can start pouring out into citizen development. If you're sticking within IT and app development and building a low code team, you have to set standards beforehand and make sure everybody is on the same page.

I would rate it a seven out of ten. It is a pretty good solution. I haven't yet seen any major drawbacks. There are other competitors that offer more specialized solutions, but as a general solution, it takes the lead.

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Somnath-Ghosh - PeerSpot reviewer
Solution Architect and LowCode Practice Lead at a tech services company with 10,001+ employees

I would rate this solution 8 out of 10.

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Buyer's Guide
Appian
April 2024
Learn what your peers think about Appian. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.
RAVIRANJAN - PeerSpot reviewer
Project Manager at Telus Digital

We would recommend this product to others. 

From a low code BPM platform, I would rate the solution around nine out of ten.

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Pankaj  Khera - PeerSpot reviewer
Sr AVP - EXL Digital at EXL Services

Overall, I would rate the solution a seven out of ten. 

I would recommend it, especially if you're looking to quickly develop workflow solutions with low-code integrations. Among similar platforms, I'd place Appian in the top tier.

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Gowtham Thotapalli - PeerSpot reviewer
Solutions Architect at Persistence System

I am using the latest version of Appian. Appian is deployed on Appian's own cloud in our organization.

Appian has a very strong workflow engine compared to other solutions like OutSystems and Mendix. I would definitely recommend Appian to someone who is looking for strong workflow and process capabilities. However, I recommend other platforms like OutSystems and Mendix to someone looking to build their own mobile app or looking for a lot more flexibility with respect to user experiences.

Appian is a pretty good tool. It's a low-code platform where you can start building your applications pretty fast. It has got really good workflow capabilities and a very good process engine. The solution has started integrating with cognitive services, RPA, and other services, which are probably at their initial stages, but the platform's roadmap is really good. Appian is definitely a platform to explore if you are considering a low-code platform to be part of your tech portfolio.

Overall, I rate Appian a seven out of ten.

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Vladimir Vasilev - PeerSpot reviewer
Digital Lead at Baker Tilly

We have the solution implemented in our firm. 

New users need to understand the technical aspects of the product in order to take full advantage.

I'd rate the solution ten out of ten. 

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VijayS1 - PeerSpot reviewer
Head of digital transformation at Maantic

Appian is a good solution if you are going to implement BPM or automation into your organization. It can work on a small scale and scale larger afterward. 

I would rate Appian an eight and a half out of ten overall.

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Kiran Jorwekar - PeerSpot reviewer
Technical Team Lead at a financial services firm with 10,001+ employees

I'm using Appian right now.

My organization uses the 22.3 and 22.4 versions of Appian in production and the sandbox environment.

In the organization, Appian is deployed on a SaaS environment.

Deploying the solution requires two people.

Appian is a good solution, so I'm giving it nine out of ten.

My organization is an Appian partner.

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GauravJain3 - PeerSpot reviewer
Export Manager at a computer software company with 51-200 employees

I would advise starting small and developing applications in phases and adding as you grow. It is a pretty scalable environment, and it is easy to start small and learn along the way to be able to develop high-performance, complex applications.

I would rate it an eight out of ten.

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Imane Bousaad - PeerSpot reviewer
IA&RPA Engineer at Admiral

I am using the latest version of the solution. 

We have an on-premises deployment for right now. However, I'm open to trying the cloud deployment in the future. 

I provide the solution for my customers. I am an AI engineer. I provide a solution and find use cases for the customers. 

If people are interested in the solution, they should start by reading more about it and learning more about the offering. 

I'd rate the solution eight out of ten. 

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GT
CTO Digital Division at a computer software company with 1,001-5,000 employees

We are using the latest version of the solution. 

I'm a business partner with Appian. I'm an integrator. 

If a potential new user is going to evaluate it, they should look at the whole picture, not at the specific features. All in all, Appian gives the best coverage of all the features needed for an automation platform. It comes bundled with RPA and VPN and low-code and process-mining discovery and document intelligence and portal for external users and the data capabilities, data visualization capabilities, which no other tool gives, gives them in one package. 

They should look for and interview users of Appian to understand the product as well. There are a lot of different ideas in the market. The reason I chose to go with the Appian is the reason that it best suits businesses that wants to jump to the next era to perform the digital transformation in the smoothest way, in the most complete way. This is the benefit of Appian.

I'd rate the solution ten out of ten.

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TH
CIO at a consultancy with 51-200 employees

I suggest that those planning to use Appian take care of the practice lead because many resources claim to have solid and vertical knowledge of Appian. We are not sure why there is a risk of resources being unavailable during this trip. Additionally, we have a shortage of Appian resources, so finding a good practice lead could be a challenge. Overall, I rate this solution a nine out of ten.

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JM
Intelligent Automation Engineer at a manufacturing company with 10,001+ employees

It's a good, solution, that is easy to use. If you are a large corporation, go for it.

I would rate Appian a nine out of ten.

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MM
VP Business Development North America at Geko

We are customers and end-users. We don't have a partnership with Appian.

I'm not sure which version of the solution we're using at this time. 

I'd rate the product nine out of ten. We are quite happy with its capabilities. 

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VB
Advanced App Engineering Sr Manager at a tech services company with 10,001+ employees

My advice before starting to implement this solution you need to consider what you want to do in Appian because everything is not possible. Sometimes when you think BPM process, you think that the interface application is the same, but it's not.

I would rate Appian an 8 out of 10.

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AA
IT Senior General Manager at Abdul Latif Jameel

The product needs to be supported by top management for it to work. This is one of the things that we faced at the very beginning. Second, from a technical point of view, you need to have a dedicated team taking care of this from a product management point of view, not necessarily from a technical point of view because that can be outsourced. I recommend not doing the development in-house, rather to outsource it with one or two partners and the corporate team. I recommend going for the full cloud-based solution architecture rather than having part of it inside and part of it outside. If there is no issue with data sharing then I would recommend going for a fully cloud-based solution. It gives an advantage and reduces a lot of management headaches. 

I would rate this solution a nine out of 10. 

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DD
Application Architect at a financial services firm with 1,001-5,000 employees

We're a financial institution, and we're customers. 

I'd rate the solution eight out of ten.

I'd advise users to choose their implementation partner very carefully. Do the due diligence on the implementation partner for the best results. 

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SajeevNair - PeerSpot reviewer
Chief technology officer at Conneqt Digital

Anybody thinking of implementing Appian should have an enterprise-wide roadmap. If you're doing an enterprise-wide digital transformation, Appian is worthwhile, but not for just one or two use cases because the license costs are higher. I would rate Appian as nine out of ten.

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AR
Practice Head at a computer software company with 10,001+ employees

I would advise others there are multiple solutions in the market, low code solutions, BPM solutions, and case-finding solutions. There are multiple factors that make a good solution, such as ease to use, configuration, faster time to deploy, development and deploy scalability, and manageability. These are all factors that I would consider when purchasing a solution.

I rate Appian an eight out of ten.

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SS
Acquisitions Leader at a healthcare company with 10,001+ employees

First, you have to understand the business logic behind all of your systems before you start developing and interconnecting the systems, and the process flows across the systems. That's the best advice I have.

Overall, on a scale from one to ten, I would give this solution a rating of eight.

In terms of the traffic, the user interface should be improved so that it provides real-time data for complex connections between systems. If that is improved, I would give this solution a higher rating. Otherwise, it's a very stable and very robust product.

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it_user264834 - PeerSpot reviewer
BPM Consultant at a healthcare company with 10,001+ employees

If you are looking for back-end solutions, this tool is 100 percent a fit. So Appian BPM for the back-end and, if you want a front-end, I don't suggest using Appian BPM. The Appian back-end is only for internal users, not for end-users. For end-users, you can use Java.

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GL
Senior Business Analyst at a university with 10,001+ employees

Have 20% of a programmer as a resource, plan the round trip data integration, and get all approvals needed.

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RM
Head of Digital Solutions, Head of Appian Department, Digital Transformation Director at a tech services company with 51-200 employees

I give the solution a nine out of ten.

We have multiple environments. We can move our application from one environment to another environment through a governance process and approval through the application manager.

The solution is easy to maintain and very configurable.

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AlanGulle - PeerSpot reviewer
Data SME at Sparta Global

I would rate this solution 8 out of 10. 

My humble advice to someone who is looking to implement this solution is that they need to replicate. It's a so-called no-code platform, but it's not no-code because it has its own coding site. That's why they need to build one of their own solutions with Appian first to understand the how-to-dos first and become more confident. Luckily, the learning curve is not that steep.

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ND
Solution Design Expert - BPM at Novartis Pharmaceuticals

I rate Appian an eight out of ten.

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it_user747780 - PeerSpot reviewer
Vice President - Appian Lead Designer at a financial services firm with 10,001+ employees

Excellent BPM tool: The best among all the ones I've tried.

To get the most out of the product, put the right team in place first. Follow the Appian recommended setup/development/initial rollout best practices and do things right the first time.

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VK
Practice Leader - Digital Process Automation at a computer software company with 201-500 employees

I would rate Appian an eight out of ten. 

If you are looking for a fast, rapid rollout of applications and you have multiple medium-scale and small-scale processes that you want to roll out at a faster pace, with ease of maintenance, then Appian is a good product to go with. Appian can also be leveraged for large-scale implementation—for example, financial service customers, for loan origination or claims organization—but you would really need to understand your requirements in order to achieve this with Appian. Whereas with Pega, it has framework for loan originations and everything, which Appian doesn't come with. Appian is a plain vanilla product, and if you go for a large-scale core implementation, then you should have enough information and requirements to capture it. Appian is best suited to mid-scale and small-scale processes and a rapid rollout. 

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it_user1398105 - PeerSpot reviewer
Appian Architect at a computer software company with 5,001-10,000 employees

I would definitely recommend Appian. It has come a long way and it's a good product. It's entering into the area of a local application development platform. Appian is continuously making product updates every quarter. 

I would give Appian a rating of nine out of ten.

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DF
Deputy Director at a tech services company with 51-200 employees

We don't have a business relationship with Appian. We're just customers.

We're most likely using the latest version of the solution.

I would definitely recommend the solution and invite other companies to try it out. They even have the trial edition. That way, you can test the solution before having to purchase the application edition. If you decide to go forward, it is $90 per user per month. They have the enterprise edition as well which is a bit more. 

The solution is that it's available on different devices as well, which makes it very flexible and easily adaptable to a lot of different environments, including Windows, Linux, Mac, and Android.

The product also caters to all sizes of companies, whether you are small or large.

I'd rate the solution nine out of ten.

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SS
Senior Technical Consultant at a consultancy with 11-50 employees

Other than the pricing concerns, it's a really great platform. 

If you're considering using Appian, my advice is to work with people that have experience building solutions with it, because that's going to lead to fewer problems down the line.

Overall, on a scale from one to ten, I would give Appian a rating of nine. It's a great business management platform.

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AS
BPM Developer at a wholesaler/distributor with 5,001-10,000 employees

I'm an end-user. 

We are using the latest version of the solution. 

While there are a lot of factors when it comes to choosing a solution like this, Appian is a very robust platform, and it does offer advanced use cases. If you are more into Microsoft, however, Power Apps may be a better option.

I'd rate the solution eight out of ten. 

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Pankaj  Khera - PeerSpot reviewer
Sr AVP - EXL Digital at EXL Services

I rate Appian eight out of 10.

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IC
Head of Publishing Solutions at a media company with 5,001-10,000 employees

You must consider what your use cases will be and ensure that there is a fit, because it is not a cheap option, you must ensure that you get a good return on investment.

I would rate Appian a seven out of ten.

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it_user629871 - PeerSpot reviewer
IT Advisor to Banks at a financial services firm with 10,001+ employees

How to integrate with their application ecosystem is probably a priority. Once you get a product like this, it is important to have that integration upfront rather than later on to work on. Otherwise, you will grapple with a very complex application ecosystem for large enterprises. These features must be provided for, understood, and the expectations of the enterprise integration bus, service, or whatever you do should be well covered by the solution, so you do not face problems down the road.

Most important criteria when selecting a vendor: We make sure it is a recognized and credible name/vendor. We typically look at the top four or five vendors on independent research ratings, then we form a committee so we do not take personal decisions. We have a committee, we arrive at a consensus, then we put up our selection criteria. This revolves around the technical aspects, the credibility of the vendor, the coverage of the vendor, and the cost as well as where do we see the future roadmap of the vendor.

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Blagoj Trajkovski - PeerSpot reviewer
Enterprise Integration Business Manager at IWConnect

I recommend Appian to others and rate it a nine out of ten.

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EZ
Technical Service Advisor at PPG Industries

In general, Appian is a great competitor in process automation. However, in my opinion, compared with IBM they lack documentation, development methodology guides (scrum is not enough for BPM adoption) organizational change management is a prerequisite for any BPM journey, real examples like IBM Redbooks, the academy is great I think that more real business cases would be better, webinars etc

In my opinion, it is not good to let developers design their own business database. Normally, they are not experienced at this. Perhaps for mid-size business, there is no problem, but when you have a big business it gets complicated and a database designer is required.

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PP
Enterprise Architect at Mobiliser

Compare this product closely to open source options, IBM and Pega. For simple solutions using simple models Appian may be sufficient and would provide better ROI than investing in building a team to support a more complex tool but for complex models I'd look for a stronger tool-set.

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it_user865488 - PeerSpot reviewer
Project Manager and Technical Leader at Exus

If licensing cost is not a problem, then Appian is definitely a go, either as a stand-alone platform or with the PaaS offering in the Appian Cloud. When it comes to speed of development, system integrations, BMPS workflows, and digitization of manual processes, Appian is possibly the best choice there is.

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HS
Director of national processing at a legal firm with 501-1,000 employees

We're just a customer and an end-user. We don't have a relationship with the company.

Currently, we are in the middle of a test pilot. We have about 20 users experimenting with the solution as we speak.

I would recommend the solution to others. However, I would advise them to measure the requirements associated with the complexity of implementation related to how much coding they need, how complex their interactions will be. These variables may be factors when choosing which tool to use.

I would rate the solution at an eight out of ten.

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BL
Manager Software Projects at a computer software company with 1,001-5,000 employees

We are Appian integration partners.

We have multiple clients using Appian, although some want to move over to Microsoft.

I would recommend the solution. It's quite easy to use, and the drag-and-drop functionality is great. For example, we have database records, and therefore we can easily pull the data from the database and connect and run the process. It's very easy when it's compared to previous versions. One thing to note, however, is that we do have a lot of memory. The memory has to be maintained and managed properly, otherwise, the system performance will come down.

I would rate the solution at a nine out of ten. There really is nothing like it on the market right now.

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it_user735246 - PeerSpot reviewer
Senior Software Engineer at a financial services firm with 10,001+ employees

It's good to implement this product for automation.

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GT
CTO at a insurance company with 1,001-5,000 employees

I recommend Appian because I've had experience with other solutions and I know this is the best. 

I rate this solution nine out of 10. 

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HT
System Administrator and DevOps Engineer at a tech services company with 10,001+ employees

If anyone has to work on a BPM, then it's the best tool, and it's currently the market leader in terms of BPM in our country. In the BPM category, I will rate 10 out of 10 for this product.

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it_user633939 - PeerSpot reviewer
 IT senior consultant

Be sure to use the product in the correct way and don't ask the product to make up for experience in BPM.

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LC
Advisor in Business Transformation Programs at a tech vendor with 10,001+ employees

I rate this solution a seven out of ten. I would recommend taking the tutorials and courses. There is a lot of material available to learn how to use and take maximum advantage of the application.

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it_user577641 - PeerSpot reviewer
Regional Sales Director at a tech services company with 51-200 employees

I would give it a nine out 10. I don't think any product is ever perfect, but I think that Appian is one of them that comes closest to that mark. When you consider the capability, what it can do, consider the price, consider the different advantages that it has, I think it's a superior product. It's one that we use. We're very pleased with it. Most customers that I've talked to have been very, very pleased with their selection.

I understand that you can go with an off-the-shelf product that's going to get you 70%, maybe 75% of the capability you want. You're going to have to tweak it and do some elements of custom work that are most likely going to drive the cost up. You need to consider that, versus a product like Appian that allows you to really tailor the solution to fit your particular environment. I think that's the best advice I would give somebody, is to make sure that you're looking at it honestly before you go down that road.

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RD
Digital Transformation Architect/Consultant at a tech services company with 1-10 employees

See above under the pricing/licensing advice, but I can't emphasize enough to make sure you get quality resources who really know the product well. They will understand how to best use Appian to drive the huge ROI that should come from a successful implementation. I also recommend that all technical resources, from the Architect/Team Lead down to the most junior, have a business focus along with their technical knowledge. Only by understanding how the business wants to use the technology can they make good on the promise of BPM and Appian

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TC
Senior Account Executive/Business Development Manager at a tech services company with 51-200 employees

I would rate this solution 9 out of 10. 

For someone who is looking to implement Appian, my advice is definitely don't think twice. I mean, if you need automation, definitely there's a solution that would cater to their needs. As long as they know what they want or what they need to digitize, Appian would be there to support the transformation that their corporation or their company would be needing in the future. My advice is don't be scared of the changes and be open to the digital shift.

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EC
Net Appian Developer at a financial services firm with 51-200 employees

This is a great product.

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NB
CEO at DigitalWorks

I would recommend this solution to others.

I rate Appian a nine out of ten.

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DL
Enterprise Architect at a computer software company with 1,001-5,000 employees

I would give Appian a rating of eight out of ten.

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it_user819858 - PeerSpot reviewer
Team Lead

I would rate it eight out of 10. It certainly is the best for enterprise application development.

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AA
Team leader at a tech services company with 501-1,000 employees

It is more efficient and reduces time. There is no need to worry about vulnerabilities in the system, because Appian built a secure system.

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Buyer's Guide
Appian
April 2024
Learn what your peers think about Appian. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.