Appian Room for Improvement

Appian Architect at a computer software company with 5,001-10,000 employees
The user interface is good, but it's not perfect. They should provide more flexibility so designers can create a more picture-perfect device. There should be more features on mobile UX development as well. Currently, it's easy to use and It gets the job done, but it's not flexible in regards to creating the mobile application from scratch. You have to play within the framework and the rules of the UX; however, that's something that not many customers like. Customers want a flexible mobile application development platform. I think Appian should make a lot of improvements with respect to their mobile application development by providing more flexibility for designers in order to allow them to create their own UX components and control the display of the data onscreen. I would like to see more flexibility in terms of the UI. I know that it's not designed to be a big application that allows you to do multiple things, like creating the second year stream of the pie, for example. I feel like Appian has been so instrumental in making their entire product local, and have really improved the user interface design, but the user interface design is limited to authenticated users only — although there are some limited pieces available on the login page. I would like Appian to extend their local capabilities to the login page as well so that we could create an available application that can be targeted to any customer. For example, if you flipped it, you would see information about various products and other information, something that could be very realistic if only Appian would allow these capabilities to be extended to the login page. View full review »
Deputy Director at a tech services company with 51-200 employees
We're still researching the platform. I don't have a strong opinion on what might be missing. They seem to be constantly upgrading their products. The solution could use some more tutorials to help brand new users figure out how to use the product effectively. View full review »
Abubakar AL Seed
IT Senior General Manager at Abdul Latif Jameel
We'd like to see the employee experience improved, something we can integrate with SharePoint. Right now we're looking at the Power BI which belongs to Microsoft. It has a lot of good features for low-code no-code development kinds of things. I'd like to see the ability of the software itself to integrate with the core systems. It's a gap that Appian hasn't fulfilled. I'd like to see integration with Microsoft products as an additional feature. Microsoft Team, or something like that. It's not there or if it is, it requires some work to enable easy integration with SharePoint. View full review »
Learn what your peers think about Appian. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,108 professionals have used our research since 2012.
System Administrator at a tech services company with 51-200 employees
It is very expensive. It is also not easy to learn. Training tutorials could be improved. View full review »
Uriel Zamora
Technical Service Advisor at PPG Industries
I would like to see better monitoring for business events in synchronization with business rules. There should be a better development for Cases, because it is not really a capability of the product. You have to develop the behavior. The documentation needs to be improved. View full review »
Paul Parisi
Enterprise Architect at Mobiliser
Support for complex models really needs significant improvement Flexibility in the architecture is not there Management or reusable assets is extremely limited and poorly designed Business rules are not aligned to industry best practices Authoring tool slow to use resulted in limitations on how quickly solutions can be built Integration to project SDLC (such as testing methods, build systems etc needs work) View full review »
We've used a good number of Business Process Automation tools in the past and none of them have given the value for money we are seeing with Appian. Appian enables us spend the least time designing beautiful and robust interfaces that automatically render in Web browsers and native mobile apps securely without any additional effort. With very little learning curve, an Appian designer will start designing very complex and dynamic interfaces that consume data from everywhere. We would however like to have more granular control for interface styling in future releases. Appian releases updates to the platform every quarter. View full review »
Eric Casteel
Net Appian Developer with 11-50 employees
They are continuously improving the platform. Three months ago I would have suggested they make smart service creation easier (using their API to create components), but they have done that. My only request is that they decrease the license costs. View full review »
Learn what your peers think about Appian. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,108 professionals have used our research since 2012.