We have gained a lot from this solution because it helps us to check what is there in terms of exceptions, and so on. We were able to correct problems, which led to an increase in availability, time… more»
What needs improvement?
We are having a problem where one of our tenants has had issues with availability over the past two months. There is a lot of downtime for the SaaS tenant. Based on the user experience feedback that… more»
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable.
Which solution did I use previously and why did I switch?
We are working with an outsourcing company, and have used products from Micro Focus.
What other advice do I have?
We collect user experience feedback from many countries, all over the world. We have already recommended this product to some of our partners, and they have implemented it based on our advice. This is… more»
Which other solutions did I evaluate?
We did a proof of concept with the AppDynamics and also with the Dynatrace. The feedback that we received from our users, and from the IT department, was that the AppDynamics interface was more… more»