I know there were some other conversations with other vendors, but what we want to do is make sure the support costs stay low, so I always want to be very mindful of how much internal labor I need in order to run an application. I went to a few Vivid events, got some input from other users and we just kind of took it from there.

We did not evaluate alternatives. We actually purchased the Mobile Center Suite, so this solution's mobile app came with it. In the first mode, we actually demonstrated it to the mobile developers, the guys responsible for mobile management of the apps.

I know that they already had something in place. And we were quite amazed with what is possible without changing the code. That is a very important thing in regulated environments.

If you deploy an app in production, it should be identical to the same app that you are testing without any code changes. If you test an app and afterwards, you change the source code just to allow monitoring, then you are going against the regulations.

We looked into New Relic Mobile, but chose AppPulse mobile because of the price. After checking the industry, we have come to a conclusion that AppPulse Mobile fits our needs best.

It was a mixed panel, basically the other vendors’ attempts were to have them instrument our tags. That was four to five one-hour sessions, which did not even accomplish what we wanted. It didn’t give us the data AppPulse Mobile does, like the refresh rate, registration page time, and how many users are closing the app before completing registration.

I looked at Crashlytics and a few others, but we went with HP because we were already in the HP Start-Up Program and had a direct contact there who made the process simple.

I tested other products but HP offers the best bang for the buck.

We looked at New Relic, Flurry, and Hockey App.