Aqua Security Customer Service and Technical Support

Cem Gurkok
Lead Security Engineer at a tech company with 10,001+ employees
One of the great aspects of Aqua Security was their technical support. They understood the issues we were reporting and they were able to take action right away. Mostly, it was not that things that were breaking, it was more things that we needed for our environment specifically. They were able to understand and take action and get something deployed within a week, which was something we hadn't seen in a lot of vendors in quite a while. View full review »
DirEng3598
Director of Engineering at a tech vendor with 51-200 employees
Tech support is good and fast. We haven't needed tech support much, maybe two or three times a year. We used it most initially, during the setup. And we needed it to renew our license. View full review »
Patrick Geronimo
Technology Director at a tech services company with 11-50 employees
I'm the person who manages technical support. I have contacted the team in Singapore. They're pretty good. The person who has been helping us is very knowledgable. View full review »
Find out what your peers are saying about Aqua Security, Palo Alto Networks, Sysdig and others in Container Security. Updated: July 2020.
430,376 professionals have used our research since 2012.
reviewer1078902
Security manager at a tech services company with 11-50 employees
They aren't so good. They don't always follow up with the problems. Support needs improvement, they should be more proactive. They're not always as helpful as we want them to be. View full review »
PrincipCl677
Senior Principal Consultant Cloud/DevOps/ML/Kubernetes at a tech services company with 11-50 employees
The technical support is good. Whenever we open a ticket, the people are quite helpful about it. View full review »
Find out what your peers are saying about Aqua Security, Palo Alto Networks, Sysdig and others in Container Security. Updated: July 2020.
430,376 professionals have used our research since 2012.