ARCON Privileged Access Management Stability

Manager (Systems) at a financial services firm with 10,001+ employees
In the basic functionality of the solution, there have not been any challenges. The product is very well designed so that it actually adapts the scalability well. But we have seen changes over the last year in terms of security. I would rather not say it is a product deficiency or a deficiency the company. I've been reviewing other products as well, and when we see a product releases something it challenges the other market players. We are seeing that the security trends are becoming very stringent, now providing a high level of security. There has been a lot said and recommended about the access of the infrastructure. We have our own infrastructure management team which actually looks into the vulnerabilities and the old architecture, protocols, etc. When we start eliminating tools, it's becaue they only support the old communication mechanisms. The migration from SSL to TLS. This is one example. Lately, TLS 1.2 has been recommended by the IT industry. This product was working last year in SSL only. We migrated to TLS 1.2. The adaptability to move quickly towards a new environment is lacking and they are deficient in having integration with other OEMs. I am not naming company names but I would say, for example, one load balancer should be integrated. For about the last one year or so, everybody has their Web layer for their own product, for their appliances, for their load balancer. Those Web layers are developed by the particular OEM of the appliance. They all have their own logic for providing their access. This solution, doesn't immediately provide any way to integrate with that particular Web layer. So what we do is, whenever we have a new appliance and there is a Web layer above it, we report it to ARCON and they look, see whether it matches any existing solutions, or whether it requires new development. That is something that is happening every time a Web layer comes out, which is proprietary to an OEM. We have to have them look at it. We cannot directly integrate with that. But that is the scenario with all the products in the market. They cannot integrate directly with any proprietary system. ARCON tries to provide a quick solution. View full review »
Head of Information Security & Risk Assurance at a financial services firm with 501-1,000 employees
This product's performance is good, especially in terms of user access and approval metrics. View full review »
Prashant Maldikar
Head IT-Security at a financial services firm with 10,001+ employees
We haven't had any issues with stability. We have designed a solution such that it has been implemented in both the production as well as the DR environments. Whenever we wanted to upgrade the product to the next version, we upgrade the DR first, then production. And whenever production is being upgraded, the entire access is switched over to DR for all the users. So effectively there is no down time for the end users, the administrators. The stability of the product becomes very important. Otherwise, if the server in the solution is down, all the administrators lose their access for administration. It has proved its stability over the last five to six years. View full review »
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Rajesh Gurikar
Manager, RPA at a financial services firm with 51-200 employees
Performance-wise, we recently upgraded. Since that upgrade, the performance has been really good. Now, I truly don't see any issues. So far so good. There were some small glitches earlier but they have been sorted out now. There was a little bit of slowness where, when I was trying to log in to a server it used to keep saying, "loading, loading," but that has been resolved. There was another issue where I would log in to a server, but the moment I logged in, I would get disconnected. That has also been resolved. There was one more issue where, when I tried to log in to a server and key in the credentials, the credentials were not entered into ARCON. And then, due to the multiple attempts, the ID would become blocked. But that has also been sorted. View full review »
Systems Engineer at a tech services company with 10,001+ employees
We have not encountered any major problems with the product. We are able to use it without any problem. View full review »
Consultant at a financial services firm with 10,001+ employees
We have not had any issues in the last eight to 10 years. When we were just implementing or just after implementation for six months or so, there were some stabilization issues, but those were immediately resolved. View full review »
Praveen Yadav
Information Security Professional at a energy/utilities company with 10,001+ employees
The product is very stable. We have not faced any issues in terms of stability. View full review »
IT Infrastructure Management at a financial services firm with 51-200 employees
It's a really good, secure system. It meets all the requirements. We have a high-availability environment so even if the system goes down, we always have the backup available. Functionality-wise, the cluster setup means the product has HA capabilities. View full review »
Anumod Kaimal
Senior Officer- Information Security
It has been very stable. I have not had an issue with this product. View full review »
Farhad Hussain
Senior Consultant (e-Governance) Leveraging ICT for Growth, Employment and Governance at Bangladesh Computer Council
Find out what your peers are saying about ARCON, CyberArk, Broadcom and others in Privileged Access Management. Updated: March 2020.
405,901 professionals have used our research since 2012.