ARCON Privileged Access Management Stability

Harsh Soni - PeerSpot reviewer
Cyber Security Engineer at Rah Infotech Pvt Ltd

This is a stable solution. 

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S Azeem - PeerSpot reviewer
Technology Manager at a computer software company with 201-500 employees

Stability-wise, I rate the solution an eight out of ten.

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KR
Analyst at a manufacturing company with 10,001+ employees

It is stable.

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Buyer's Guide
Privileged Access Management (PAM)
March 2024
Find out what your peers are saying about ARCON, CyberArk, Broadcom and others in Privileged Access Management (PAM). Updated: March 2024.
765,386 professionals have used our research since 2012.
Kunal Patil - PeerSpot reviewer
Assistant Manager at Axis Bank

There is stability.

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GR
Solution Engineer-Cyber Security at Asia Pacific Technology Systems Pvt Ltd

My clients have not had any stability issues with ARCON.

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SA
IAM Senior Specialist at a computer software company with 501-1,000 employees

It is a stable solution. Stability-wise, I rate the solution a seven or eight out of ten.

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HailuDinku - PeerSpot reviewer
Senior Network System Engineer at a tech services company with 11-50 employees

The deployment is not finished yet. To assess performance and stability, the project needs completion. Currently, our professional service is actively involved, managing tasks related to services and users in the ongoing termination process.

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Ashok Kumar Biswas - PeerSpot reviewer
System Engineer (Cybersecurity) at Omgea Exim Ltd

I rate the solution’s stability a seven out of ten.

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JM
Project Manager at a healthcare company with 10,001+ employees

The solution is very stable. I've read that it has been recommended by most of the financial institutions worldwide and I bet most of the companies in India, where I am, are promoting it.

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it_user854085 - PeerSpot reviewer
Manager (Systems) at a financial services firm with 10,001+ employees

In the basic functionality of the solution, there have not been any challenges. The product is very well designed so that it actually adapts the scalability well. 

But we have seen changes over the last year in terms of security. I would rather not say it is a product deficiency or a deficiency the company. I've been reviewing other products as well, and when we see a product releases something it challenges the other market players. We are seeing that the security trends are becoming very stringent, now providing a high level of security. There has been a lot said and recommended about the access of the infrastructure.

We have our own infrastructure management team which actually looks into the vulnerabilities and the old architecture, protocols, etc. When we start eliminating tools, it's becaue they only support the old communication mechanisms. The migration from SSL to TLS. This is one example. Lately, TLS 1.2 has been recommended by the IT industry. This product was working last year in SSL only. We migrated to TLS 1.2. The adaptability to move quickly towards a new environment is lacking and they are deficient in having integration with other OEMs. I am not naming company names but I would say, for example, one load balancer should be integrated.

For about the last one year or so, everybody has their Web layer for their own product, for their appliances, for their load balancer. Those Web layers are developed by the particular OEM of the appliance. They all have their own logic for providing their access. This solution, doesn't immediately provide any way to integrate with that particular Web layer. So what we do is, whenever we have a new appliance and there is a Web layer above it, we report it to ARCON and they look, see whether it matches any existing solutions, or whether it requires new development.

That is something that is happening every time a Web layer comes out, which is proprietary to an OEM. We have to have them look at it. We cannot directly integrate with that. But that is the scenario with all the products in the market. They cannot integrate directly with any proprietary system. ARCON tries to provide a quick solution.

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it_user824787 - PeerSpot reviewer
Portfolio Manager at a tech services company with 10,001+ employees

It is a very stable product.

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Md. Shahriar Hussain - PeerSpot reviewer
Cybersecurity and Compliance Lead Engineer at Banglalink

This product is relatively stable.

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PY
Information Security Professional at a energy/utilities company with 10,001+ employees

The product is very stable. We have not faced any issues in terms of stability.

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AP
Consultant at a financial services firm with 10,001+ employees

We have not had any issues in the last eight to 10 years. When we were just implementing or just after implementation for six months or so, there were some stabilization issues, but those were immediately resolved.

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SB
Security Consultant and Cybersecurity Support at a tech services company with 51-200 employees

One time, due to database connectivity issues.

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RG
Manager, RPA at a financial services firm with 5,001-10,000 employees

Performance-wise, we recently upgraded. Since that upgrade, the performance has been really good. Now, I truly don't see any issues. So far so good.

There were some small glitches earlier but they have been sorted out now. There was a little bit of slowness where, when I was trying to log in to a server it used to keep saying, "loading, loading," but that has been resolved. There was another issue where I would log in to a server, but the moment I logged in, I would get disconnected. That has also been resolved. There was one more issue where, when I tried to log in to a server and key in the credentials, the credentials were not entered into ARCON. And then, due to the multiple attempts, the ID would become blocked. But that has also been sorted.

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RY
Systems Engineer at a tech services company with 10,001+ employees

We have not encountered any major problems with the product. We are able to use it without any problem.

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AI
Head of Information Security & Risk Assurance at a financial services firm with 501-1,000 employees

This product's performance is good, especially in terms of user access and approval metrics.

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AK
Senior Officer- Information Security at a insurance company with 201-500 employees

It has been very stable. I have not had an issue with this product.

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it_user864609 - PeerSpot reviewer
Head IT-Security at a financial services firm with 10,001+ employees

We haven't had any issues with stability.

We have designed a solution such that it has been implemented in both the production as well as the DR environments. Whenever we wanted to upgrade the product to the next version, we upgrade the DR first, then production. And whenever production is being upgraded, the entire access is switched over to DR for all the users. So effectively there is no down time for the end users, the administrators.

The stability of the product becomes very important. Otherwise, if the server in the solution is down, all the administrators lose their access for administration. It has proved its stability over the last five to six years.

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it_user831819 - PeerSpot reviewer
Chief Manager at a financial services firm with 501-1,000 employees

There has been no problem.

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VS
Data Entry Specialist at a financial services firm with 1,001-5,000 employees

The stability is really good on this solution. This product is really amazing. But in terms of our security, password management is a little bit of a worry for us. Security-wise, we need to change the password frequently. This product only has options for changing the password once a week, every two weeks, two days, or three days. Our recommendation is whenever users want to access the target server, they have to, every time, change the password. So this option is not available currently and it's a weak point.

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it_user826695 - PeerSpot reviewer
IT and Infosec Professional

We faced one issue where video logs were not opening from all systems. The issue was solved after a version upgrade.

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FH
Senior Consultant (e-Governance) Leveraging ICT for Growth, Employment and Governance at Bangladesh Computer Council
SS
IT Infrastructure Management at a financial services firm with 51-200 employees

It's a really good, secure system. It meets all the requirements. We have a high-availability environment so even if the system goes down, we always have the backup available. Functionality-wise, the cluster setup means the product has HA capabilities.

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it_user822438 - PeerSpot reviewer
Windows System Engineer

No issues with stability.

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it_user827673 - PeerSpot reviewer
IT Manager

No issues with stability.

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it_user823761 - PeerSpot reviewer
IT Security Mananger

Stability is fine, it's good actually.

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Buyer's Guide
Privileged Access Management (PAM)
March 2024
Find out what your peers are saying about ARCON, CyberArk, Broadcom and others in Privileged Access Management (PAM). Updated: March 2024.
765,386 professionals have used our research since 2012.