ARCON User Behaviour Analytics Room for Improvement

Paresh Makwana
Director at a tech services company with 1-10 employees
In the next build, there are still some more points that are going to have to be addressed. There needs to be an application in version three, which is already been done. You can sell it by this month-end in July. They were planning on having application inventory also so that you can have the application inventory and endpoint details along with an easy way of accessing the endpoint. Improvement of user activity needs to happen. We are giving some feedback on how you can do that. That has been done to some extent and improving the elevation logs and all that will help. The solution needs more integration with more of their products. Currently, the agent and is occupying a little bit more resources than necessary. It needs to use up fewer resources in the future. You need to have a certain standard of CPU and memory to maintain this agent. That part we can still have it improved. They can improve a lot of their integrated reporting parameters. Currently, it is all reactive reporting. However, you can have proactive reporting also, which can be included in the future. Currently, they develop most of the devices, including networking and server devices. And yet, there are a lot of other mobile devices, which they're getting familiar with, so hopefully, in the future, they will be more mobile-focused. The solution needs to improve endpoint speed. View full review »
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