Arcserve UDP Reviews

4.1 out of 5 stars
 (5)
Anonymous avatar x80
Real User
Software Engineer at a tech vendor with 51-200 employees
Jul 18 2017

What is most valuable?

It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments. It has a very simple installation and a straightforward setup. Replication, deduplication and the cloud integration are the most... more»

How has it helped my organization?

We now have a backup which is replicated to a remote site with instant recovery.

What needs improvement?

Arcserve needs to add the Linux appliance for the setup, which should be available as the software appliance with an automated install on Bare Metal, as it is available for the OVA on VMware or Microsoft Hyper-V that supports KVM. What I... more»
684e8a97 caf9 46e7 943d f57c3ecd7884 avatar
Real User
IT Specialist at a healthcare company with 5,001-10,000 employees
Aug 10 2017

What do you think of Arcserve UDP?

Valuable Features Data store deduplication, which saves space on storage and time to backup. • Improvements to My Organization Compliance on information security and reliability. • Room for Improvement Use of RAM memory. I see no way to improve this without a SSD disk. I could not explain this more technically on a development level. The high use of RAM memory is a headache for those who wants to implement the system WITH all the resources in use. The RAM is used to cache data and make the deduplication process possible. • Use of Solution Three years. • Stability Issues No. • Scalability Issues No. • Customer Service and Technical Support Low. They are available in a few languages and the ones supporting me had a low level of knowledge. • Previous...
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Anonymous avatar x80
Real User
Cyber Security Architect and Founder at a non-tech company
Aug 20 2017

What do you think of Arcserve UDP?

Valuable Features High availability. • Improvements to My Organization I proposed and set up DR and HA solutions for customers who are high profile and in need of business critical functionalities. Implementing these solutions raised the company profile considerably, as the solutions are exactly what organizations need these days. • Room for Improvement The product requires too many VMs as intermediaries. • Use of Solution One year. • Stability Issues No, the internet provides the stability factor. • Scalability Issues No. • Customer Service and Technical Support Eight out of 10, due to the local support offered by local distributors. • Previous Solutions Yes, our old solution used tape backups and didn't allow HA for secondary sites, active-passive,...
4d4954c1 eedb 4fe6 a776 776dd417f04f avatar
Reseller
IT Specialist at a tech services company with 51-200 employees
Aug 14 2017

What do you think of Arcserve UDP?

Valuable Features Deduplication, virtual standby and replication. Easy to use, good stability, and disk space gain with greater data protection and we were able to replicate the environment to another place or other platform at no additional cost. • Improvements to My Organization Disk space savings with a higher number of protected data and better performance due to the absence of agents in the virtual servers. • Room for Improvement Replication cloud. • Use of Solution Two years. • Stability Issues None. • Scalability Issues None. • Customer Service and Technical Support Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems. • Previous Solutions We always use Arcserve. • Initial Setup ...
B2b4b94b 803f 45ab 9022 d97d2949f645 avatar
Real User
Senior System Engineer at a wholesaler/distributor with 5,001-10,000 employees
Aug 14 2017

What do you think of Arcserve UDP?

Valuable Features Cross-platform support: Hyper-V can be restored in VMware and vice-versa. True online High Availability of Physical and Virtual Machine; full system. • Improvements to My Organization It can protect DC and DR both, and it is very helpful for DC-DR replication. • Room for Improvement All Windows, virtualization and Linux VM systems. • Use of Solution Five years. • Stability Issues No. • Scalability Issues No. • Customer Service and Technical Support The best. • Previous Solutions Yes, HP Data Protector and Symantec, Double-Take, and all the software's functions which can be done by one Arcserve UDP. • Initial Setup Yes, straightforward. • Pricing, Setup Cost and Licensing It's simple and okay. • Other Solutions...

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What is Arcserve UDP?

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.
Arcserve UDP customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

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