Arcserve UDP Customer Service and Technical Support

LeanderVan Gorsel
Owner and ICT professional at InventX BV
Their technical support is excellent. They always understand what the problem is. View full review »
Presalesman67
Manager, Pre-sales - Technical Consultant at a tech services company with 501-1,000 employees
Technical support for this solution is very good. View full review »
Tsfaniya Chariker
Systems Administrator at a manufacturing company with 201-500 employees
I've never had to call technical support, so I can't speak to the service level. View full review »
Find out what your peers are saying about Arcserve, Veeam Software, Acronis and others in Backup and Recovery Software. Updated: October 2019.
371,355 professionals have used our research since 2012.
Tsfaniya Chariker
Systems Administrator at a manufacturing company with 201-500 employees
We use technical support by a local provider that is very good. View full review »
PaulGeorge
Senior Analyst Programmer at a financial services firm with 501-1,000 employees
The support is not really so good. Sometimes we have had to find solutions on our own. View full review »
Find out what your peers are saying about Arcserve, Veeam Software, Acronis and others in Backup and Recovery Software. Updated: October 2019.
371,355 professionals have used our research since 2012.
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