Arcserve UDP Customer Service and Technical Support

Damir Imamovic
Software Engineer at a tech vendor with 51-200 employees
Technical support is great. View full review »
Tsfaniya Chariker
Systems Administrator at a manufacturing company with 201-500 employees
We use technical support by a local provider that is very good. View full review »
Gustavo Lopes
IT Specialist at a healthcare company with 5,001-10,000 employees
Low. They are available in a few languages and the ones supporting me had a low level of knowledge. View full review »
PaulGeorge
Senior Analyst Programmer at a financial services firm with 501-1,000 employees
The support is not really so good. Sometimes we have had to find solutions on our own. View full review »
Denagharan Subramaniam
Cyber Security Architect and Founder at a non-tech company
Eight out of 10, due to the local support offered by local distributors. View full review »
SandroAlves
IT Specialist at a tech services company with 51-200 employees
Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems. View full review »
AbdurRouf
Senior System Engineer at a wholesaler/distributor with 5,001-10,000 employees

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