I give the solution ten out of ten. 

This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products.

We are the system integrators for our clients, so we design the solution as per the customer's requirements.

We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements.

I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes.

I recommend this solution.

We are moving to Commvault in the near future because we have a lot of VMware environments. Additionally, we will be using Linux instead of Microsoft Windows because it has fewer crashes and is more secure.

One administrator can handle the maintenance of the solution.

I would recommend the on-premise version of the solution.

I rate Arcserve UDP an eight out of ten.

Apart from backup, we have 12 customers on the hyper-converged solutions. We have a total of 32 customers. Three engineers can manage the hyper-converged backup replication. We are also acquiring more and more customers. The market and economy have opened up, and COVID is behind us. We are a three-year-old organization, and out of three years, we were two years under COVID. In the last one and a half years, we have been able to acquire 32 customers.

Arcserve is pretty flexible in terms of POC. It's a good idea to test it out and see the benefits. We'll find most of the benefits a backup recovery solution should offer. It has backup, recovery in time, replication, and recovery off-site. It has got complete functionality. The tool needs to improve its pricing.

Overall, I would rate the solution an eight out of ten.

Overall, I rate Arcserve UDP an eight out of ten.

I recommend the solution to others. If you want an entry-level backup for your on-premises servers, it is a suitable solution. I rate it a seven out of ten.

Overall, I rate the tool an eight out of ten.

It works out of the box, and it saves my life a lot. When a server goes down, Arcserve has always restored those critical servers, so I would rate it at nine on a scale from one to ten.

Arcserve UDP has served its use case 100 percent for us.

I rate Arcserve UDP an eight out of ten.

The tool's disaster recovery and business continuity for our clients are enhanced considering how Arcserve has taken over a product called StorageCraft that has a toll called ShadowProtect SPX, which is a wonderful solution for disaster recovery. It is possible to recover servers within seconds or minutes with the help of ShadowProtect SPX.

My company's clients use Arcserve UDP for cross-platform data protection since it can be operated on both Linux and Windows.

Arcserve UDP provides deduplication features, but StorageCraft ShadowProtect SPX does not offer deduplication functionalities. StorageCraft ShadowProtect SPX's technology does not require deduplication features as it provides users with continuous incremental backup.

The product's cloud integration capabilities are okay. The use of continuous backup technology every 15 minutes to maintain a backup for servers, after which the file that gets created in a few KBs is sent to the cloud with the help of another feature called replication. It is possible to simultaneously backup data to not only one destination but to a number of destinations. Backup to a local disk, backup to the cloud, or backup in a remote office or destination are all the facilities that are providers in the product. Backup to the cloud is a very easy task, and with the technology that the tool offers, you can restore your server with the backup file, and it allows you to migrate from a local data center to the cloud within minutes. If any incident involving some disaster happens in your office, you can immediately start your office over the cloud.

I am a certified engineer myself, and whenever there is a requirement from anyone for some ordinary support related to the product, I am able to handle 90 percent of the problems. At times, I require extra time to deal with some configurations.

I rate the overall tool a seven out of ten.

People who want to buy the appliance must get as much storage as possible. Storage is a premium on the appliances. Overall, I rate the tool an eight out of ten.

We are partners. 

Currently, I am in training mode in relation to this product.

So far, I like the solution. It's very good and has string capacity for data and information.

I'd rate it eight out of ten. 

The solution supports the disaster recovery strategy whenever you need it, so it is a functionality in the product that seems to be working properly and allows you to check your data.

The most beneficial feature of the product for data protection stems from the tool's deduplication functionality. For my company's customers, the product was able to support a broad kind of environment.

The deduplication functionality of the product impacts the storage requirements in a good way. You didn't have to use much physical storage space since the tool has the ability to compress the data.

I wouldn't exactly recommend the product to those who plan to use it since it is not stable and workable when you need to do restoration.

I rate the scalability and performance of the product in an IT environment as a six out of ten.

I rate the overall product a three out of ten.

I rate the product a ten out of ten. 

I rate this solution an eight out of ten.

Arcserve UDP can be used in a simple environment in most cases. I have a technical background, but I can say that Arcserve doesn't have any proper videos for its new users. If you want to install Veeam, there are plenty of videos related to how to install Veeam. If I want to add a data store or some ESXi in Arcserve, I can't find any videos to help me with the same on YouTube. In general, there are no online materials for learning about the product, which might not be helpful for the implementation engineers, but in our company, we need some straightforward online video materials about the product to help us with our pre-sales.

I rate the overall product a seven out of ten.

I would advise others to do large test restores and see if that's going to do it because we have had trouble with doing a restore of large amounts of data, and it takes too long.

I would rate it a seven out of 10. It is good.

I'm a reseller and independent consultant. 

I'd rate the solution nine out of ten.

I would suggest that you do your backups and backup your backups. Always have multiple backups.

I would rate this solution a nine out of ten.

I recommend StorageCraft ShadowProtect to others because it's a very fast backup solution, quick one-file recovery, and the price is reasonable. However, for people who need backup servers and desktops, there is not a central console, it has to be done separately.

I rate StorageCraft ShadowProtect a nine out of ten.

This is a good solution because it offers multiple hybrid options. The same product can support local backup, cloud backup, and backup a server to the cloud as well. It is a complete portfolio available in a single product. When comparing to other products, all of the options are available.

I would rate this solution a six out of ten.

I rate Arcserve UDP a nine out of ten.

ShadowXafe is the new software they have developed, that they have been focusing on it for the past couple of years. ShadowProtect is the older software.

I worked at StorageCraft for seven years. I was responsible for their technical sales. I am familiar with their products, as well as their competition. 

I was on my own for almost five years, using their product and others to do backup recovery as a service for businesses. I use StorageCraft as well as some other vendors to fill in the gaps where they're weak. Because my job at the end of the day is to do a restore for companies.

I resell items, but mostly just implement, and manage their service. In most cases, I pay a monthly fee for whatever software we use.

We still have customers and use StorageCraft. We started using ShadowXafe, but it nearly destroyed my business. For older customers with older products, I reverted to the older version, and Beam for a few others.

If I had to rate ShadowXafe, I would say a two out of ten.

I would rate StorageCraft ShadowProtect an eight out of ten.

I am using the on-premises version of the solution.

I like the solution; it's working well for us.

I would rate it eight out of ten.

I would advise making sure that you have your strategy planned. 

I would rate it a seven out of 10. It is a good, solid product, but it doesn't do anything special. It just does what it is told.

I would rate it an eight out of ten.

Think better of the configuration before shutting off the whole backup environment because when it's running for a couple of months or years it's difficult to change the data storage location and configuration. It would be nice to have more of a whitepaper from Arcserve with respect to setting up certain environments. 

Before choosing a solution, I always consider the stability and whether it is doing the work and restoring that it is supposed to do. 

I rate the product an eight out of ten. 

I would rate the solution a four out of ten.

I would not recommend the solution based on our experience. It depends on the situation. If you just want VMware or backup, it's okay, but in an extensive manner, if you want to use backup technology and tools, then it does not have the flexibility. So I would recommend it if there is a general case. If not, I would say look for something else.

My advice to others is if they want a comprehensive solution where they can do backups of their servers, applications, emails, and user systems Arcserve is a good choice.

I rate Arcserve UDP an eight out of ten.

I would rate this solution an eight out of ten.

It is a very good product for most of the organizations.

Mind the prerequisites planning. The deployment thinking is three years in the future.

I would rate Arcserve at five out of 10. It's slow, and we cannot restore each user's mailbox individually.

Test it extensively! Use their evaluation system, try different scenarios, simulate recoveries, and see how it performs in your specific environment. They have trial licenses and programs where they supply test hardware if it's a hardware-dedicated solution. 

Don't just buy based on information from a reseller or online material. Test it thoroughly. That's my advice.

Overall, I would rate the solution a six out of ten. 

I would rate this solution a six out of ten.

Just use Arcserve UDP for Backup, Replication, and a High Availability solution. It is one software and one console for all kinds of data protection.

Evaluate the functions that the product has available without additional pricing.

Go with Veeam. Veeam is cheaper and more flexible and uses few VM intermediaries.