Arcserve UDP Reviews

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Damir Imamovic
Real User
Software Engineer at a tech vendor with 51-200 employees
Jul 18 2017

What is most valuable?

It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments. It has... more»

How has it helped my organization?

We now have a backup which is replicated to a remote site with instant recovery.

What needs improvement?

Arcserve needs to add the Linux appliance for the setup, which should be available as the software appliance with an... more»

What's my experience with pricing, setup cost, and licensing?

You should take a look at Arcserve UDP and compare it to some other solutions.

Which solutions did we use previously?

Previously, we were using HPE Data Protector, however, it was a too complicated and outdated interface, so we moved... more»

What other advice do I have?

It is a very good product for most of the organizations.
Tsfaniya Chariker
Real User
Systems Administrator at a manufacturing company with 201-500 employees
Nov 06 2018

What is most valuable?

The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine. I can... more»

What needs improvement?

Every time I change the disc, I have to do a full backup. But, we were serviced for this, and it appears to not be doing this anymore.

What's my experience with pricing, setup cost, and licensing?

I do not work with the pricing or licensing issue of the solution for our organization.

What other advice do I have?

Before choosing a solution, I always consider the stability and whether it is doing the work and restoring that it is supposed to do.
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Gustavo Lopes
Real User
IT Specialist at a healthcare company with 5,001-10,000 employees
Aug 10 2017

What is most valuable?

Data store deduplication, which saves space on storage and time to backup.

How has it helped my organization?

Compliance on information security and reliability.

What needs improvement?

Use of RAM memory. I see no way to improve this without a SSD disk. I could not explain this more technically on a... more»

What's my experience with pricing, setup cost, and licensing?

Simple licensing and are on average market prices.

Which solutions did we use previously?

Symantec Backup Exec 12-14. Ease use, backup speed, and restore.

What other advice do I have?

Mind the prerequisites planning. The deployment thinking is three years in the future.
PaulGeorge
Real User
Senior Analyst Programmer at a financial services firm with 501-1,000 employees
Aug 02 2018

What is most valuable?

Arcserve is user-friendly and allows us to back up all the servers and centrally manage them.

How has it helped my organization?

It has improved our disaster management. If necessary, we can restore all our databases and applications. No matter what happens, we have backup.

What needs improvement?

* We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. * This solution is very slow. If you select all of the servers, it runs for a long... more»

What other advice do I have?

I would rate Arcserve at five out of 10. It's slow, and we cannot restore each user's mailbox individually.
Denagharan Subramaniam
Real User
Cyber Security Architect and Founder at a non-tech company
Aug 20 2017

What is most valuable?

High availability.

How has it helped my organization?

I proposed and set up DR and HA solutions for customers who are high profile and in need of business critical... more»

What needs improvement?

The product requires too many VMs as intermediaries.

What's my experience with pricing, setup cost, and licensing?

Pricing is very expensive and licensing is on an annual basis, but this is the norm for a lot of providers today.

Which solutions did we use previously?

Yes, our old solution used tape backups and didn't allow HA for secondary sites, active-passive, etc.

What other advice do I have?

Go with Veeam. Veeam is cheaper and more flexible and uses few VM intermediaries.
SandroAlves
Reseller
IT Specialist at a tech services company with 51-200 employees
Aug 14 2017

What is most valuable?

Deduplication, virtual standby and replication. Easy to use, good stability, and disk space gain with greater data... more»

How has it helped my organization?

Disk space savings with a higher number of protected data and better performance due to the absence of agents in the... more»

What needs improvement?

Replication cloud.

What's my experience with pricing, setup cost, and licensing?

Good prices for the features that they offer.

Which solutions did we use previously?

We always use Arcserve.

What other advice do I have?

Evaluate the functions that the product has available without additional pricing.
AbdurRouf
Real User
Senior System Engineer at a wholesaler/distributor with 5,001-10,000 employees
Aug 14 2017

What is most valuable?

Cross-platform support: Hyper-V can be restored in VMware and vice-versa. True online High Availability of Physical and... more»

How has it helped my organization?

It can protect DC and DR both, and it is very helpful for DC-DR replication.

What needs improvement?

All Windows, virtualization and Linux VM systems.

What's my experience with pricing, setup cost, and licensing?

It's simple and okay.

Which solutions did we use previously?

Yes, HP Data Protector and Symantec, Double-Take, and all the software's functions which can be done by one Arcserve UDP.

What other advice do I have?

Just use Arcserve UDP for Backup, Replication, and a High Availability solution. It is one software and one console for... more»

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What is Arcserve UDP?

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.
Arcserve UDP customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

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