Arcserve UDP Room for Improvement

LeanderVan Gorsel
Owner and ICT professional at InventX BV
It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration. I would like to see an integrated solution from Arcseve to replicate it to the Azure environment of Arcserve itself, an environment set up by Arcserve ready to connect to the UDP software. It should be a plug and play to replicate the data to an Azure of Arcserve itself. View full review »
Presalesman67
Manager, Pre-sales - Technical Consultant at a tech services company with 501-1,000 employees
Taking a snapshot level backup with this solution is very slow compared to other products. The speed of this needs to be improved. In the most recent version of premium plus the replication has been removed, and it should re-added to the solution. It is a big selling point. It would be nice to have more features included with the ransomware protection. The interface needs to be more user-friendly. View full review »
Tsfaniya Chariker
Systems Administrator at a manufacturing company with 201-500 employees
The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week. View full review »
Find out what your peers are saying about Arcserve, Veeam Software, Acronis and others in Backup and Recovery Software. Updated: December 2020.
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reviewer1365837
IT Manager at a construction company with 1,001-5,000 employees
Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue. We have also had trouble with the tape sorter. We have complaints about the simplicity of this product. They have the agent-based and agentless setup options, and there have been issues that meant we could not utilize Arcserve after a catastrophe with our network. View full review »
Find out what your peers are saying about Arcserve, Veeam Software, Acronis and others in Backup and Recovery Software. Updated: December 2020.
456,249 professionals have used our research since 2012.