Arcserve UDP Archived Reviews (More than two years old)

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PaulGeorge
Real User
Senior Analyst Programmer at a financial services firm with 501-1,000 employees
Aug 02 2018

What is most valuable?

Arcserve is user-friendly and allows us to back up all the servers and centrally manage them.

How has it helped my organization?

It has improved our disaster management. If necessary, we can restore all our databases and applications. No matter what happens, we have backup.

What needs improvement?

* We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. * This solution is very slow. If you select all of the servers, it runs for a long time. Even a full night is not enough to perform a backup. It needs to be faster. * We are using a Linux server and a… more »

What other advice do I have?

I would rate Arcserve at five out of 10. It's slow, and we cannot restore each user's mailbox individually.
Real User
Cyber Security Architect and Founder at a non-tech company
Aug 20 2017

What is most valuable?

High availability.

How has it helped my organization?

I proposed and set up DR and HA solutions for customers who are high profile and in need of business critical functionalities. Implementing these solutions raised the… more »

What needs improvement?

The product requires too many VMs as intermediaries.

What's my experience with pricing, setup cost, and licensing?

Pricing is very expensive and licensing is on an annual basis, but this is the norm for a lot of providers today.

Which solution did I use previously and why did I switch?

Yes, our old solution used tape backups and didn't allow HA for secondary sites, active-passive, etc.

What other advice do I have?

Go with Veeam. Veeam is cheaper and more flexible and uses few VM intermediaries.

Which other solutions did I evaluate?

Yes, Veeam.
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Real User
Senior System Engineer at a wholesaler/distributor with 5,001-10,000 employees
Aug 14 2017

What is most valuable?

Cross-platform support: Hyper-V can be restored in VMware and vice-versa. True online High Availability of Physical and Virtual Machine; full system.

How has it helped my organization?

It can protect DC and DR both, and it is very helpful for DC-DR replication.

What needs improvement?

All Windows, virtualization and Linux VM systems.

What's my experience with pricing, setup cost, and licensing?

It's simple and okay.

Which solution did I use previously and why did I switch?

Yes, HP Data Protector and Symantec, Double-Take, and all the software's functions which can be done by one Arcserve UDP.

What other advice do I have?

Just use Arcserve UDP for Backup, Replication, and a High Availability solution. It is one software and one console for all kinds of data protection.

Which other solutions did I evaluate?

Veeam.
Consultant
IT Specialist at a tech services company with 51-200 employees
Aug 14 2017

What is most valuable?

Deduplication, virtual standby and replication. Easy to use, good stability, and disk space gain with greater data protection and we were able to replicate the environment… more »

How has it helped my organization?

Disk space savings with a higher number of protected data and better performance due to the absence of agents in the virtual servers.

What needs improvement?

Replication cloud.

What's my experience with pricing, setup cost, and licensing?

Good prices for the features that they offer.

Which solution did I use previously and why did I switch?

We always use Arcserve.

What other advice do I have?

Evaluate the functions that the product has available without additional pricing.

Which other solutions did I evaluate?

We always use Arcserve.
Gustavo Lopes
Real User
IT Specialist at a healthcare company with 5,001-10,000 employees
Aug 10 2017

What is most valuable?

Data store deduplication, which saves space on storage and time to backup.

How has it helped my organization?

Compliance on information security and reliability.

What needs improvement?

Use of RAM memory. I see no way to improve this without a SSD disk. I could not explain this more technically on a development level. The high use of RAM memory is a… more »

What's my experience with pricing, setup cost, and licensing?

Simple licensing and are on average market prices.

Which solution did I use previously and why did I switch?

Symantec Backup Exec 12-14. Ease use, backup speed, and restore.

What other advice do I have?

Mind the prerequisites planning. The deployment thinking is three years in the future.

Which other solutions did I evaluate?

Symantec Backup Exec.
Vendor
Software Engineer at a tech vendor with 51-200 employees
Jul 18 2017

What is most valuable?

It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments. It has a very simple installation and a straightforward… more »

How has it helped my organization?

We now have a backup which is replicated to a remote site with instant recovery.

What needs improvement?

Arcserve needs to add the Linux appliance for the setup, which should be available as the software appliance with an automated install on Bare Metal, as it is available… more »

What's my experience with pricing, setup cost, and licensing?

You should take a look at Arcserve UDP and compare it to some other solutions.

Which solution did I use previously and why did I switch?

Previously, we were using HPE Data Protector, however, it was a too complicated and outdated interface, so we moved over to this solution.

What other advice do I have?

It is a very good product for most of the organizations.

Which other solutions did I evaluate?

We looked at Veeam, Unitrends, NAKIVO and Simpana Commvault.
Real User
CTO at a tech services company with 11-50 employees
Jul 09 2015

What is most valuable?

* Support for physical systems * Agentless backup for VMware & Hyper-V * Global deduplication * Remote replication * Virtual standbuy

How has it helped my organization?

With UDP, I built a low-cost DR site that replicates from the backup.

What needs improvement?

For the next release, I'd like to see * SIFS (NetApp or EMC) support from the UDP console. * In the current version we need to integrate with Arcserv backup 16.5 NDMP module * Tighter integration with tape. * Better Integration with RHA. *… more »

What's my experience with pricing, setup cost, and licensing?

You should go for the three year license.

Which solution did I use previously and why did I switch?

I used Backup Exec before. I switched because UDP is agentless, which works well for my VMware backup to disk, as well as being easy to sync with the remote site
Vendor
Partner with 51-200 employees
Jul 05 2013

What do you think of Arcserve UDP?

An excellent DR\BC platform for a hospitality management company who does not want lose revenue because of system outage or natural disaster.

What is Arcserve UDP?

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.
Arcserve UDP customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

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