ArcSight Analytics has improved our system and network policy monitoring. It comes with an option to generate and escalate a ticket. We can forward the ticket to the relevant person indicating ticket severity and incident type. A hierarchical structure can be defined to determine the right person.

Threat Level Formula is an important feature in this product. It helps users to add a critical device. In addition, the rate for log filtration is quick. The filtration options are useful and authentic compared to other products.

This product improves visibility, whereas prior to implementing this solution there is no visibility.

This solution facilitates compliance because it is able to generate reports to see which users or servers are not compliant with specific standards, such as PCI or ISA.

We have specific use cases for our platform and it helps us to monitor connexion to applications and investigation.

Our organization has improved because ArcSight allows multiple integrations with multiple systems which we did not do before using the product. There can be multiple integrations with different parts of systems that process them. This can include files, XML, how the parts of the system receive connection, a specific API, other different products like anti-virus packages, or risk prediction.

We needed a predictive function that worked with other systems. It is supposed to be possible by using different agents. There is an agent called Smart Connector. Each connector has a specific role and function and launches with specific technologies.

We have seen a measurable decrease in the mean time to detect and respond to threats. It has also definitely added to what our customer had. We are integrating a lot of tools for one of our customers and it has really helped to improve their current security posture.

We're leveraging it to detect incidents and attacks. We have seen a measurable decrease, by about 20 percent, in the mean time to detect and respond to risks. It has also helped to increase staff productivity, saving 20 percent in terms of time.