ArcSight Analytics Room for Improvement

SenrSyseng67
Senior Systems Engineer at a tech services company with 501-1,000 employees
The product might be improved in comparison with other products. For example, they need to work with the flexibility of the GUI. It is sometimes considered complex by some of our customers. Also, the ArcSight Analytic is not so easy. The end-users are not supposed to be required to learn the network. Another thing, it only supports through links and the analytic bar, not the network traffic parts. That's the major point that could be more improvement in the system. Network and network paths could be supported better in integration with other network traffic catchers. It would be great then. View full review »
Syed Ubaid Ali Jafri
Head of Cyber Security at KPMG Pakistan
They should improve on the following: * Timely resolution of issues and proper support once a ticket has been generated. * Systems appearing on the network which are not part of the domain controller. These should be monitored. * Inactive connections from servers, which are upgraded or downgraded within a VM, should be automatically revoked. * Logger monitoring should be separated from ESM monitoring. * Ability to integrate with cloud-based applications and monitor cloud-based events. * Ability to log and notify tailored rules via SMS/email. * Provide more ArcSight training and workshops. View full review »
Ahmed Naguib, Ccie Voice
Cyber Security Manager at Malomatia
The reporting and the way it is worded needs to be improved in future releases. The dashboards are quite poorly designed. The ecosystem needs improvement. It's not only in the planning though, but it's also just the ecosystem overall. Nowadays, it's not about security, and not only about analytics, but it's about the complete ecosystem that can give you much more visibility on what's happening and what the meaning of logs are that are being injected into the system. Increasing the ecosystem of ArcSight also means introducing more features and more tools that integrate within the solution. View full review »
Find out what your peers are saying about Micro Focus, Microsoft, Securonix Solutions and others in User Behavior Analytics - UEBA. Updated: September 2019.
371,355 professionals have used our research since 2012.
Bechara Abou Rahal
Software Engineer at BMB
The pricing of this solution should be improved. The UX for the SOC analyst does not match that of the competitors, and therefore needs improvement. There is a GUI, but it is not complete and lacks functionality that needs to be performed using the console. The most important thing to work toward is having a user-oriented interface. In the next release of this solution I would like to see user data analytics, and some machine learning capabilities. View full review »
Security7eac
Founder at a tech services company with 1-10 employees
I would like to see some advanced analytics. View full review »
Nono Bonnet
Analyst at Orange
The interactive dashboard is more complicated comparing to his concurrent Qradar and you need to have training in order to do complexe configuration, so I think that it could be made easier to use. It's very powerful, stable, but not very user-friendly. I would like to see the documentation improved because it is not enough accessible, flexible or pertinent. It is not very rich. View full review »
Senio9887
Senior Information Security Analyst at a tech services company with 501-1,000 employees
The GUI and dashboards are very basic and need to be improved. The product does not have continuous updates. I would like to see easy integration with the Intelligence Suite. I would like to see integration with automation products, such as Phantom Automation. View full review »
SocEnginfab7
SOC Engineer at a transportation company with 1,001-5,000 employees
I would like to see orchestration. View full review »
Find out what your peers are saying about Micro Focus, Microsoft, Securonix Solutions and others in User Behavior Analytics - UEBA. Updated: September 2019.
371,355 professionals have used our research since 2012.
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