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ArcSight Enterprise Security Manager (ESM) Pros and Cons

ArcSight Enterprise Security Manager (ESM) Pros

BS
Head - Professional Services at a computer software company with 51-200 employees
The product is quite mature. It's been around for a long time.
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MS
Managing partner at a tech services company with 11-50 employees
The solution is pretty stable.
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Vice President Derivatives Ops IT at a financial services firm with 10,001+ employees
The user interfaces are quite good and speedy.
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Learn what your peers think about ArcSight Enterprise Security Manager (ESM). Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,305 professionals have used our research since 2012.
AB
Associate Vice President at a consumer goods company with 201-500 employees
The solution offers very good monitoring.
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Chief Information Officer at Bassein Catholic Co-Op Bank
The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions.
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Cyber Security Analyst (Tier 2) at a tech services company with 51-200 employees
The filters and the ability to do what you want are the most valuable features. There is nothing that you cannot do in this solution. It has all the features, which makes it very dynamic.
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SS
Principal Enterprise Architect (Technology, Cloud & Security) at a retailer with 10,001+ employees
The feature that I have found the most useful is that it can be deployed to the cloud.
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VN
Senior Manager at a tech services company with 11-50 employees
The most useful features are directories, price, and live reporting.
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Techniqal Lead Enterprise Solution at a tech services company with 51-200 employees
I am satisfied with the solution's stability.
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GM
Information Security Analyst at a comms service provider with 1,001-5,000 employees
The correlation feature is good.
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ArcSight Enterprise Security Manager (ESM) Cons

BS
Head - Professional Services at a computer software company with 51-200 employees
The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better.
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MS
Managing partner at a tech services company with 11-50 employees
The way that scaling is set up isn't very cost-effective.
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Vice President Derivatives Ops IT at a financial services firm with 10,001+ employees
Deployment typology could be improved. Difficult to scale across all the different lines of businesses.
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Learn what your peers think about ArcSight Enterprise Security Manager (ESM). Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,305 professionals have used our research since 2012.
AB
Associate Vice President at a consumer goods company with 201-500 employees
The stability isn't quite perfect. We occasionally run into problems.
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Chief Information Officer at Bassein Catholic Co-Op Bank
When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier.
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Cyber Security Analyst (Tier 2) at a tech services company with 51-200 employees
I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved.
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SS
Principal Enterprise Architect (Technology, Cloud & Security) at a retailer with 10,001+ employees
The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud.
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VN
Senior Manager at a tech services company with 11-50 employees
The customer experience could be improved.
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Techniqal Lead Enterprise Solution at a tech services company with 51-200 employees
Micro Focus does not have a physical presence here in Pakistan, although IBM does.
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GM
Information Security Analyst at a comms service provider with 1,001-5,000 employees
The roadmap is not clear.
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Learn what your peers think about ArcSight Enterprise Security Manager (ESM). Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,305 professionals have used our research since 2012.