ArcSight Enterprise Security Manager (ESM) Pros and Cons

ArcSight Enterprise Security Manager (ESM) Pros

reviewer1370811
Head - Professional Services at a computer software company with 51-200 employees
The product is quite mature. It's been around for a long time.
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reviewer1397637
Vice President Derivatives Ops IT at a financial services firm with 10,001+ employees
The user interfaces are quite good and speedy.
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reviewer1342554
Head Solution Delivery at a financial services firm with 201-500 employees
The solution offers very good monitoring.
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Learn what your peers think about ArcSight Enterprise Security Manager (ESM). Get advice and tips from experienced pros sharing their opinions. Updated: September 2020.
446,956 professionals have used our research since 2012.
Luthfiana Hudaya
User at NOOSC Global
For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers.
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ArcSight677
Senior Officer IT at a financial services firm with 10,001+ employees
I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive.
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Teguh Budyantara
IT Manager at Royal Cemerlang
When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware.
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reviewer1069233
Principal Enterprise Architect (Technology, Cloud & Security) at a retailer with 10,001+ employees
The feature that I have found the most useful is that it can be deployed to the cloud.
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reviewer1284078
Information Security Analyst at a comms service provider with 1,001-5,000 employees
The correlation feature is good.
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Analyst0909
Analyst at a financial services firm with 10,001+ employees
We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR.
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Filip Simeonov
Information Security and Business Data Protection Specialist at a comms service provider with 1,001-5,000 employees
The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation.
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ArcSight Enterprise Security Manager (ESM) Cons

reviewer1370811
Head - Professional Services at a computer software company with 51-200 employees
The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better.
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reviewer1397637
Vice President Derivatives Ops IT at a financial services firm with 10,001+ employees
Deployment typology could be improved. Difficult to scale across all the different lines of businesses.
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reviewer1342554
Head Solution Delivery at a financial services firm with 201-500 employees
The stability isn't quite perfect. We occasionally run into problems.
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Learn what your peers think about ArcSight Enterprise Security Manager (ESM). Get advice and tips from experienced pros sharing their opinions. Updated: September 2020.
446,956 professionals have used our research since 2012.
Luthfiana Hudaya
User at NOOSC Global
The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information.
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ArcSight677
Senior Officer IT at a financial services firm with 10,001+ employees
It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate.
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Teguh Budyantara
IT Manager at Royal Cemerlang
In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop.
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reviewer1069233
Principal Enterprise Architect (Technology, Cloud & Security) at a retailer with 10,001+ employees
The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud.
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reviewer1284078
Information Security Analyst at a comms service provider with 1,001-5,000 employees
The roadmap is not clear.
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Analyst0909
Analyst at a financial services firm with 10,001+ employees
I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM.
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Filip Simeonov
Information Security and Business Data Protection Specialist at a comms service provider with 1,001-5,000 employees
The security area has room for improvement.
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Learn what your peers think about ArcSight Enterprise Security Manager (ESM). Get advice and tips from experienced pros sharing their opinions. Updated: September 2020.
446,956 professionals have used our research since 2012.