Arcsight Logger Reviews

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Igor Dzakula
Real User
Vulnerability Assessor at Telenor Common Operation
Mar 12 2019

What is most valuable?

The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution.

What needs improvement?

The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved. They should improve the speed of the indexing and queries being dumped. Technical support's response time could also be slightly improved. Although these two issues are not something bad, it's just the only things that I think… more»

What other advice do I have?

I would rate it a nine out of ten. I wouldn't give any solution a perfect ten.
Techconslt67
Consultant
Technical Consultant at a tech services company with 11-50 employees
Aug 19 2019

What is most valuable?

In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating.

What needs improvement?

I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this. A lot of people that compare this solution with QRadar or McAfee… more»

What's my experience with pricing, setup cost, and licensing?

ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition.

What other advice do I have?

I would rate this solution as ten out of ten. Whenever I talk about the product I tell the user to start easy, not to take the whole package and to try to use it quickly. Start with the basics, then you can ramp up fluidly. Sometimes the client or customer wants to take it urgently so at that moment… more»
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CISO67
Real User
CISO at a financial services firm with 1,001-5,000 employees
Sep 16 2019

What is most valuable?

The ability to customize the solution in great detail is its most valuable feature. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is… more»

What needs improvement?

They should enhance and improve everything related to the graphical user interface. It needs to be more fluid and easy to use. Many think that ArcSight is complex and difficult. This is not something that my team feels but that's because we… more»

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

What other advice do I have?

We are using the on-premises deployment model. There are people who say "Oh, ArcSight is losing its position and it's complex or it's not a good solution." I do not agree. I know that the biggest companies in the world are still working… more»

Which other solutions did I evaluate?

We evaluated QRadar before we implemented this solution.
Ademayokun Daini
Real User
SOC Analyst at a tech services company with 11-50 employees
Aug 20 2019

What is most valuable?

The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console. The searching is very good, where you can search for the larger part of the event.

What needs improvement?

I would like to see better scheduling in the next release of this solution. It would improve the solution if some of the features available in the console were implemented within the search. More things can be done in the console, while the… more»

Which solution did I use previously and why did I switch?

We evaluated Splunk and IBM QRadar before choosing this solution.

What other advice do I have?

This is a solution that is straightforward and easy to use. It is user-friendly and not complex. I would rate this solution an eight out of ten.

Which other solutions did I evaluate?

We did not use another solution prior to this one, although we have upgraded versions.
Real User
User at a government with 201-500 employees
Sep 25 2019

What do you think of Arcsight Logger?

What is our primary use case?

We use the on-premise deployment model. Our primary use case is for monitoring. 

What needs improvement?

In the next release, I want to see more intelligence. 

For how long have I used the solution?

I have been using Arcsight Logger for three years.

What do I think about the stability of the solution?

We haven't had any crashes or bugs. It is stable.

How are customer service and technical support?

Their technical support is good. 

How was the initial setup?

We have a support group that helps with this. The setup isn't easy. The deployment took a month. 

What other advice do I have?

I would rate it an eight out of ten. 

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Arcsight Logger Questions

What is Arcsight Logger?

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.
Also known as
Micro Focus Arcsight Logger, HPE Arcsight Logger
Arcsight Logger customers
China Merchants Bank, Bank AlJazira, Banca Intesa
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