ArcSight Reviews

Filter by:
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Real User
Head - Professional Services at a computer software company with 51-200 employees
Aug 03 2020

What is most valuable?

The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.

What needs improvement?

Over the past two years, a lot of improvements have been happening. The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better. The dashboard and user interface need some work… more»

What other advice do I have?

We're an authorized partner. We provide this solution to our clients. In terms of implementation, new users should make a list of the requirements they need in order to have a broad idea of what they want the solution to achieve. Once they understand their requirements, it will be easier to find a… more»

Which other solutions did I evaluate?

I have some experience with Splunk and Curator. There are a few differences. Splunk, for example, is a native cloud product. That makes it excellent for scalability. Any on-premise challenges a company might face are answered by Splunk. In both solutions, you are able to integrate and manage other… more»
Real User
Vice President Derivatives Ops IT at a financial services firm with 10,001+ employees
Aug 15 2020

What is most valuable?

The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good. It's very similar to QRadar, so it's user friendly although I believe QRadar rates better.

What needs improvement?

The deployment typology could be improved. If you want to scale across all the different lines of businesses, it should be easy to do that and it's not. If I'm doing DMX monitoring, I shouldn't need a different SIEM. For the traditional application servers which are RTTR architecture-based, the legacy applications, which might be Java or steam-based applications, require DMX monitoring, currently… more»

What other advice do I have?

I'm neutral on whether I would recommend this solution. It depends on what typology you are using, and your use cases. If you have a different endpoint, or security tool already doing what this product does and it's already integrated with CMDB, and there's a tool at the endpoint giving the CVS Score, then you don't need an SIEM platform. On the pricing side, QRadar is much costlier compared to… more»
Find out what your peers are saying about Micro Focus, Splunk, IBM and others in Security Information and Event Management (SIEM). Updated: July 2020.
431,790 professionals have used our research since 2012.
Luthfiana Hudaya
Real User
User at NOOSC Global
Jun 19 2019

What is most valuable?

I really like the dashboard.

How has it helped my organization?

For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers. We are then able to prevent others from accessing critical information.

What needs improvement?

One of the problems for the security center is that there are many logs that need to be retrieved from a variety of network devices. The weakness in this system comes about because, with so many different logs, it is possible that the… more»

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive.

What other advice do I have?

In summary, this solution requires a dedicated person that has specific competency in this product. It is not a plug and play product that allows you to simply focus on the analytics. It is not easy for an amateur. The suitability of this… more»
Real User
Senior Officer IT at a financial services firm with 10,001+ employees
Jun 18 2019

What is most valuable?

I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive.

What needs improvement?

For somebody who is new and just starting with this product, they find it really tough. The software is quite big. It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate. A walkthrough that shows everything a normal user might do would be… more»

Which solution did I use previously and why did I switch?

This is the first solution that we have used for monitoring.

What other advice do I have?

This is a really good solution and I would recommend it. If you know how to work it, and how to configure it properly, then it can give you lots and lots of information. On the other hand, it provides so much detail that people can miss things. If the interface and reports were minimized and… more»
Teguh Budyantara
Real User
IT Manager at Royal Cemerlang
Mar 19 2019

How has it helped my organization?

When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me… more»

What needs improvement?

In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they still use scripting. They should keep scripting because some people prefer scripting but they should have the option for those who… more»

What's my experience with pricing, setup cost, and licensing?

The pricing is great compared to others.

What other advice do I have?

I would rate it an eight out of ten. Not a ten because of the drag and drop feature I'd like for them to include and because I think they should include more enterprise security use cases.

Which other solutions did I evaluate?

At the time that we were looking into options, we did a PoC for Splunk. We found that ArcSight is more user-friendly than Splunk because Splunk uses more scripting in the configuration and initial setup.
Real User
Analyst at a financial services firm with 10,001+ employees
Feb 14 2019

What do you think of ArcSight?

What is our primary use case?

We use this solution for clients that want database consulting. They have a lot of general user's data in that demise so they want to have a robust SIEM solution that they trust. They have real-time alerts and monitoring for their data server.

How has it helped my organization?

We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR. 

What needs improvement?

They should make a user manual for the technical people. I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM.

What do I think about the stability of the solution?

I would…
Filip Simeonov
Real User
Information Security and Business Data Protection Specialist at a comms service provider with 1,001-5,000 employees
Feb 13 2019

What is most valuable?

The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation.

How has it helped my organization?

It has improved our organization because we had many investigations that it helped us with.

What needs improvement?

The security area has room for improvement.

What other advice do I have?

I would rate this solution a seven out of ten. To make it a ten they should develop a design for the security operations. It's a SIEM solution and I can see that it has some segregation of the consoles and duties for the different parties when we want to monitor different components like the… more»
Utkarsh Srivastava
Real User
CISO and DPO at ValueLabs LLP
Mar 10 2020

What is most valuable?

The most valuable features are lists, correlation, escalation matrix, and customers.

How has it helped my organization?

ArcSight gives us better visibility into threats that were unknown earlier. We now have an ability to assess end-to-end communications, as well as alerts from various security solutions along the path.

What needs improvement?

The following needs to be improved: * We would like the ability to easily identify either unused resources or those that are being used sub-optimally. * ESM should make usage of variables and other such deep customizations, highly intuitive. * User behavior analytics is too pricey but an essential tool.
See 1 More ArcSight Reviews

Articles

User Assessments By Topic About ArcSight

Find out what your peers are saying about Micro Focus, Splunk, IBM and others in Security Information and Event Management (SIEM). Updated: July 2020.
431,790 professionals have used our research since 2012.

ArcSight Questions

What is ArcSight?

ArcSight is Micro Focus' leading Security Information and Event Management (SIEM) solution. ArcSight helps businesses protect their data through compliance solutions and security analytics.

There are a number of different products and solutions in the ArcSight family so you are able to pick and choose those that are best suited to your business requirements.

With ArcSight, IT can:

  • Monitor IT infrastructure.
  • Manage insider security with secure identity and access control.
  • Automate compliance.
  • Monitor applications.
  • Manage security risks.
  • Identify APTs.
Also known as
Micro Focus ArcSight, HPE ArcSight
ArcSight customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.

Read Archived Reviews
BUYER'S GUIDE
Download our free Security Information and Event Management (SIEM) Report and find out what your peers are saying about Micro Focus, Splunk, IBM, and more!